This basically sums up why Malaysian car-owners try to avoid Proton as much as possible.
Customer complaints are sidelined, the product has quality issues from Day One, product efficiency plummets before its time due to the lower tolerance levels of its parts, after-sales service lines are long, parts become more expensive, and of course, the employees become terribly insular and totally customer insensitive.
Read the full letter by a Proton Wira owner Raghu, here at MalaysiaKini.
Now, who was it that said Proton’s market share is dropping because of cheap Korean imports and the likes? Anyone with a right mind would choose a Korean when it’s in the same price range.
Let me ask you this. If Proton did not have the problems which our friend Raghu had mentioned in his letter, would you choose a Proton or a Korean if they were similiarly priced?
I would choose a Proton. I honestly would. In fact, when it comes to 2nd hand cars, I chose a Proton. But Proton has alot to change.
Looking to sell your car? Sell it with Carro.
choose proton lar if they got no pobem and they staff is not lansi !!!! of coz i dunwan our money to flow out mah ….
I think that Proton should not enter the automotive business in the first place, until today they still fail to plan. They are much better off making spare parts that would at least it would attract companies like Toyota to open factories in Malaysia rather than in our neighboring countries and would easily double the amount jobs offer by Proton. Also we will be driving better quality cars at more reasonable price. No… due to Proton we have to drive sub-standard cars at much higher than standard price and attract more people to buy imported cars and that is where the money go out to. Proton should look at problems of it's own first not at the market share.
proton's quality is comparable, if not superior to korean cars. koreans are over-rated. their auto industry is the most insulated, less than 10% of vehicles on the road are foreign.
the people in proton, the fingers are all pointing "out".
I bought a proton, I drive a proton, I will consider buying another proton.
Will proton doing the same, to sell proton, to provide service, improve quality.
I am driving a Perodua MyVi now.
Too much politics in Proton.. Its a shame, Proton have so much potential but let down by poor decision and market strategy. Quality too is a big issue.
…to buy it, well just like Paul said, not now.. for sure i know somebody in Proton is reading this blog, & i hope they will do the homework… Proton, it's up to you now.. so think about it!
i'm the owner of first saga 1987, 2nd magma, 3rd wira aeroback 4th waja 1.6 manual 2002. when g2 launch i got rm3k in my pocket to book for my wife..but i'm not, because i cant hold my head straight at rear seat. see how proton seem to claim expert in design plus others simple quality need. until proton can produced ordinary man taste like me, i won't buy any proton anymore so do savvy
Aaaa … someone suggested something good for Proton – producing spare parts. It should have started this first before making cars.Then Proton will not have to worry about quality of its components that are being supplied by those 'vendors' as claimed to be the cause all these years.
Well said WOSHYE.
wel…. we should thank proton for producing a low price car for the market where everybody will have cars to drive…but some how i don understand. EVERYBODY KNOW THAT PROTON PERDANA GEAR ARE LOUSY N EASILY DAMAGE WHY NOT THEY CHANGE TO OTHER BRAND which toyota o honda are using? are proton using lousy gear box so that everybody who purchase the car will keep on splashing their money to buy the spare parts??? think about it PROTON MANAGEMENT!!!