The power window issue is nagging at most. But with all the ‘new’ tech in Exora (First for Proton), who knows what they have missed out! Malfunctioning sensor for air bag? I wonder why the past and current Proton cars aren’t using this at the first place. Cheaper parts maybe?

I hope there isn’t a case of “Aiya.. one sensor missing la, biasa la…” :O
I simply don’t want me and my family to take the risk of being guinea pigs here…

Anyway, these are just my thoughts. It’s up to you and everyone what they really want in a vehicle.

Hello ferruccio,

Actually i don’t have to let myself be bitten twice, I just view the proton owners forums and I know the same problems still exist after 10 yrs. Power window problems on the Persona, anyone?

Don’t get me wrong, at the end of the day, it’s still Proton management who decides to order those parts. Suppliers just supply their demand. But is citizens who end up suffering with many hours in SC with foreman saying “Aiya.. proton memang macam itu la… ” for problems reported.

Cheers[/quote]

This is very true many years ago, but less so today. The Persona is essentially the Gen2, model created under the previous management and still going through it’s life cycle.

I have personally owned or driven for extended periods the following Protons – ‘89 Saga 1.5i, Satria GTi, 2003 Saga LMSS, 2001 Perdana V6, 2007 Perdana V6, Satria Neo, Savvy.

The Power window problem is infamous. However I never had that problem in my Satria GTi after I sprayed silicone on the rubber lining. It is indeed a design flaw, produced by the vendor, of which Proton is also accountable for. Vendor agreements are binding, so without knowing the details of the commitments to the agreement, I can’t say why it wasn’t completely redesigned quickly.

However you should have watched the Exora launch on TV1. Dato’ Syed addressed the power window issue HEAD-ON. He was not evasive about it at all and highlighted to everyone specificially on the power window issue which will NEVER occur in the Exora.

I have also never had any issues with power window in my 2 year old Neo. None whatsoever. The Neo was already a big improvement in design for Proton. it does have flaws such as head room but compared to previous older Protons the Neo is in a completely different league. Much much much better product, consistent shut lines, you can see the assembly, which is done in the proton factory is high quality. There are weaknesses, which tend to be parts supplied by the vendor, but for me at least nothing major and nothing which could not be rectified during service.

The SAGA is the first product under the new management. I was surprised, very roomy for its class, good interior and feel. Contemporary styling. Right product, right time, right price – as Proton calls it. Spot on. Now the EXORA. embodies the same values and pushing further with better value(more amenities, more technology)

To me Proton these days do not have a problem design good products. My concern now is their after sales. This I think is the current weak point, especially in the last year but which I know Proton is addressing right now.

Even after saying that, your comments “Aiya proton memang macam itu la..” ie. the ‘Tidak Apa’ attitude no longer holds true. At least in the centres that I send my cars to. That attitude was very true when I sent my cars many years ago. I was surprised by the impovement in their customer service. the service advisor was actually on MY SIDE when the technical side missed an item for service. They in fact called me to apologize for an oversight by the technician, and that they will rectify it immediately. i was not even aware of the mistake as I hadn’t picked up my car yet, and it was a really minor issue but they took it seriously because it was a request from me.

Actually it was funny.. i asked for mach 5 to be filled in my car as I run in my new car that way. By mistake they put in the more expensive standard syntium 800 oil. They informed me of the mistake and charged me mach 5 price. It’s actually a ‘beneficial mistake’ for me.

I am very familiar with cars and am a mechanic myself so I know when shops BS me. I have to admit my SC advisor is honest and sending my car for servicing has been a pleasant experience. They do LISTEN to customers complaints and they are not happy, like you, if the complaint is still there.

I noticed the number of staff in their SC (COE) seems a lot less these days, compared to a year ago, which may affect the customer’s experience. Hope they improve this area soon. There is definitely room for improvement especially when compared to other manufacturer SCs but the cutsomer service team seems a lot better these days.

They even have a fleet of mobile team, the orange ‘i.care’ cars that go around the city at petronas stations. Any proton owner can have their car inspected, get a free assesment and do simple servicing on the spot.

As a Malaysian, being patriotic to support Proton or not is not the point. Kita pun orang yang guna otak. What’s the reason BMW and other cars T/H/N etc are so expensive? Why would people take up 7yrs. 9yrs loan for non-national cars? I’m no proton basher, i own one.. that’s why i can say i really regret getting it. Going for Grade C/D parts to lower costs which has 50% chance or failure is not value for money. Export models are far better but lower price, why? Overseas higher standard and Msia ppl no standard??

Orang Jepun buat kereta, kita pun buat kereta. Local japanese get best quality, kita? Why local taxi has export grade cars but we pay our hard earned money for low grade cars?

Once bitten twice never….[/quote]

Your view sounds typical of the Proton of 10 years ago. What Proton model do you own? Why not have a look at the current new models. They’re nothing like the old Protons.

I urge you risk letting yourself be bitten twice. It will be a much nicer kind of bite Just drop by the nearest Proton showroom to see what I mean.[/quote]

Hello ferruccio,

Actually i don’t have to let myself be bitten twice, I just view the proton owners forums and I know the same problems still exist after 10 yrs. Power window problems on the Persona, anyone?

Don’t get me wrong, at the end of the day, it’s still Proton management who decides to order those parts. Suppliers just supply their demand. But is citizens who end up suffering with many hours in SC with foreman saying “Aiya.. proton memang macam itu la… ” for problems reported.

Cheers

have anythiing to say??[/quote]

avanza is avanza..exora is exora..pls dont start any childish argument. tq.[/quote]

AVANZA IS SELLING FOR RM30K at Indonesia.[/quote]

great then… go move to Indonesia and you can ride on your cheaper priced car and watch all the riots on the street there…or better enough, those riots will burn you car during their protest to their government but then i think its ok with you, its cheaper for you to go back to the showroom and buy another one…[/quote]

i thn gelak masa tgh baca komen u,mendalam maksud komen u
sesetengah rakyat malaysia tak tau nk bersyukur,heii….

Most ignorant and useless comments i have ever read in PT…. do as ferruccio said… go to TM production plant, go to COE and pls make a special request to visit proton R&D (since u missed the technology day) and pls see and learn what those engineers that u claim as “just DO and DO and know nothing” are actually doing…

if u still have the same view.. then i believe it is hopeless for you…

Absolutely worthless comment with nothing but conjecture and zero facts. Drop by the Proton centre of excellence or the Tg Malim, have at least a hint of what goes on in there and then give yourself a pat on the back for embracing the year 2009

have anythiing to say??[/quote]

avanza is avanza..exora is exora..pls dont start any childish argument. tq.[/quote]

AVANZA IS SELLING FOR RM30K at Indonesia.[/quote]

great then… go move to Indonesia and you can ride on your cheaper priced car and watch all the riots on the street there…or better enough, those riots will burn you car during their protest to their government but then i think its ok with you, its cheaper for you to go back to the showroom and buy another one…[/quote]

Hahah, FUNNY….
Seems like malaysian are happy being ROB by the gov.
selling u expansive car with low quality,
and somehow, Malaysian still belive we are doing the Design.
after so many years of protection from gov,
bought over Lotus engineering.
we are still depanding on other’s to do the design.
we are just manufacural, doing the production
just like the Indonesian worker that construct the Houses.
just DO and DO and know nothing.
and can be replaced by other’s anytime.

For the technology, malaysians must have more RnD fund. and study more, of course. huhuh[/quote]

What talking you ? Look at the old Saga ! How much was it sold for the last time before the new Saga launched ? RM34K++ ? More than 1 million units sold ! Did the price come down ? No, it did not ! Why price never go down after 20 years for one old model ? Wira also thing, which Wira rear bumper never dropped or out of alignment after two years of usage ? It was only a moving cost to produce the old Saga then, why price from RM18K shot to RM34K++ some more down grade to 1.3 selling at RM34K++ ! Worst still look at the old Saga design from original to become worst in terms of quality used, all hard plastic. Simply do a facelift that spoilt the outlook of the car ! And, best was glove compartment gone ! All this base on your above ‘explanation’. Care to give excuses some more you ?[/quote]

Bro,
Itu zaman TM, skang DSZ. Also remember, itu design, drawing as per MMC spec. Even certain drawing pon tak ada, kene mintak sama MMC. part no pon MB XXXXXX maksud dari mistubishi. you still bayar royalty bro. Bila zaman TM, part no jadi PW XXXXXX, ini proton develop sendiry. Ini banayk quality problem plak.

For the technology, malaysians must have more RnD fund. and study more, of course. huhuh[/quote]

What talking you ? Look at the old Saga ! How much was it sold for the last time before the new Saga launched ? RM34K++ ? More than 1 million units sold ! Did the price come down ? No, it did not ! Why price never go down after 20 years for one old model ? Wira also thing, which Wira rear bumper never dropped or out of alignment after two years of usage ? It was only a moving cost to produce the old Saga then, why price from RM18K shot to RM34K++ some more down grade to 1.3 selling at RM34K++ ! Worst still look at the old Saga design from original to become worst in terms of quality used, all hard plastic. Simply do a facelift that spoilt the outlook of the car ! And, best was glove compartment gone ! All this base on your above ‘explanation’. Care to give excuses some more you ?

come on la… be proud. you think malaysians r so stupid ka? have some faith man..[/quote]
I’m glad you’ve explained that, ppl like him got t bone stuck in his throat..

As a Malaysian, being patriotic to support Proton or not is not the point. Kita pun orang yang guna otak. What’s the reason BMW and other cars T/H/N etc are so expensive? Why would people take up 7yrs. 9yrs loan for non-national cars? I’m no proton basher, i own one.. that’s why i can say i really regret getting it. Going for Grade C/D parts to lower costs which has 50% chance or failure is not value for money. Export models are far better but lower price, why? Overseas higher standard and Msia ppl no standard??

Orang Jepun buat kereta, kita pun buat kereta. Local japanese get best quality, kita? Why local taxi has export grade cars but we pay our hard earned money for low grade cars?

Once bitten twice never….[/quote]

Your view sounds typical of the Proton of 10 years ago. What Proton model do you own? Why not have a look at the current new models. They’re nothing like the old Protons.

I urge you risk letting yourself be bitten twice. It will be a much nicer kind of bite Just drop by the nearest Proton showroom to see what I mean.

dh test drive ker?

As a Malaysian, being patriotic to support Proton or not is not the point. Kita pun orang yang guna otak. What’s the reason BMW and other cars T/H/N etc are so expensive? Why would people take up 7yrs. 9yrs loan for non-national cars? I’m no proton basher, i own one.. that’s why i can say i really regret getting it. Going for Grade C/D parts to lower costs which has 50% chance or failure is not value for money. Export models are far better but lower price, why? Overseas higher standard and Msia ppl no standard??

Orang Jepun buat kereta, kita pun buat kereta. Local japanese get best quality, kita? Why local taxi has export grade cars but we pay our hard earned money for low grade cars?

Once bitten twice never….

dashboard, steering.. peh..buruk gila material dia.. amik mana plastik2 tuh? dari
kedai tuppeware…

itu engin.. apa kecik sangat? aku bawak livina 1.6 pung semput.. tak tau
lah aku proton claim dia punya sudah cukup powerz.. biar btoi… nie
enjin WRC ke????[/quote]

Go test drive THEN give us your feedback

I think many STILL fail to understand the difference between Proton and the other ‘national cars’. Proton is the only one that requires vast amounts of money for R&D.

In the last few years, under Dato Syed Zainal, it is clear that Proton realigned its direction. They started listening to customers and building cars people wanted, not cars that the management ‘thinks’ should be ‘right’ for the market.

Though they’re not there yet with the big boys. Whats clear is they are at least pointed the right way. And they ARE progressing, not in large leaps but in steps. All they have to do is to keep at it. Keep improving. It takes time, sure, but at least they’ve got the destination right.

The new SAGA is the first all new product under Dato Syed’s management and it is a hit. Now the EXORA is also a hit. Tun Mahathir must be proud that Proton is listening to people.

The priority now is profitability with good bread and butter models. Exciting ‘Specials’ like the Neo or some sporty product is good but should not be the priority at this point time. Such brand enhancing models(satria GTi etc) can come later. Survivability in the global marketplace is the highest priority right now.

itu engin.. apa kecik sangat? aku bawak livina 1.6 pung semput.. tak tau
lah aku proton claim dia punya sudah cukup powerz.. biar btoi… nie
enjin WRC ke????

haha… laughing when i read this… really stupid comment… go buy savvy lar kalau nak parking senang… if that is ur only reason to buy one, senang parking, better beli basikal lar… maybe can transport 7 ppl on ur new basikal?