Comments on: New Proton dealership agreement for EON to rationalise sales and service network http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/ Paul Tan on the Automotive Industry Sat, 21 Nov 2009 21:18:04 +0800 http://wordpress.org/?v=2.8.6 hourly 1 By: tan chin hin http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-253407 tan chin hin Thu, 30 Jul 2009 15:34:47 +0000 http://paultan.org/?p=14886#comment-253407 I just took delivery of my exora and the very first day I found a few problems with the MPV. 1. The absorber will make a 'thut' sound when going over a road hump. 2. The anti-rust is not properly sprayed 3. The plastic at the door step is not scratch resistent All the service center of Proton Edar in the Klang District is only ordinary service center and cannot solve all problems and were ask to go to the HQ or Branch service center in Glemarie. In Klang District I think EON serivce center is most well equip.. I just took delivery of my exora and the very first day I found a few problems with the MPV.
1. The absorber will make a ‘thut’ sound when going over a road hump.
2. The anti-rust is not properly sprayed
3. The plastic at the door step is not scratch resistent

All the service center of Proton Edar in the Klang District is only ordinary service center and cannot solve all problems and were ask to go to the HQ or Branch service center in Glemarie.

In Klang District I think EON serivce center is most well equip..

]]> By: Vincent http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-238662 Vincent Fri, 15 May 2009 05:55:01 +0000 http://paultan.org/?p=14886#comment-238662 I think Proton have good design and good vision , but I strongly urge to improve the QC of parts and also service , as if not customer will feel frustrated and this will scare people away from buying Proton . I think Proton have good design and good vision , but I strongly urge to improve the QC of parts and also service , as if not customer will feel frustrated and this will scare people away from buying Proton .

]]> By: izuat http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-238653 izuat Fri, 15 May 2009 04:54:57 +0000 http://paultan.org/?p=14886#comment-238653 well, as a Malaysian nationality, i'm proud with proton. well done..! next, try to make any great design. let's make Malaysian product better. well, as a Malaysian nationality, i’m proud with proton. well done..!
next, try to make any great design. let’s make Malaysian product better.

]]> By: BanyakMasukWorkshop http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-237068 BanyakMasukWorkshop Sat, 09 May 2009 10:07:39 +0000 http://paultan.org/?p=14886#comment-237068 definitely something that was needed to be done. definitely something that was needed to be done.

]]> By: Vincent http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236897 Vincent Fri, 08 May 2009 17:21:14 +0000 http://paultan.org/?p=14886#comment-236897 For Current There is EON Sales branches , EON Service Centre. Eon sales dealers (sub dealers) and EON service dealers (sub dealers) And in future EON will need to merge their EON Sales Branches and EON Service Centre together as 3S Centre and are only entitled for 32 branches. For the sub dealers All EON sales and service dealers will undergo a migration process into the Proton Edar sales and service network with effect from 1 July 2009. Subsequent to the migration process, EON will no longer have any sub-dealers (sales & after sales) for Proton vehicles after 31 December 2009. So in future there will be no more EON sub-dealer , Will only have Proton Edar themself , or Proton Edar's dealer (which can be EON and etc ) For Current
There is EON Sales branches , EON Service Centre.
Eon sales dealers (sub dealers) and EON service dealers (sub dealers)

And in future
EON will need to merge their EON Sales Branches and EON Service Centre together as 3S Centre and are only entitled for 32 branches.

For the sub dealers
All EON sales and service dealers will undergo a migration process into the Proton Edar sales and service network with effect from 1 July 2009. Subsequent to the migration process, EON will no longer have any sub-dealers (sales & after sales) for Proton vehicles after 31 December 2009.

So in future there will be no more EON sub-dealer ,
Will only have Proton Edar themself , or Proton Edar’s dealer (which can be EON and etc )

]]> By: henry http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236888 henry Fri, 08 May 2009 16:04:22 +0000 http://paultan.org/?p=14886#comment-236888 the existing sales branches would be remain as EON but will be include in Proton Edar's network.. with this, MAYBE they want to avoid any conflict of having 2 sales offices at same location.. streamline the sales network will help them to improve better 3S (when the 3S rationalize completed). from my experience, Proton sales center with big/strong capital normally can deliver better satisfaction to customers than "survival" Proton showroom. the existing sales branches would be remain as EON but will be include in Proton Edar’s network.. with this, MAYBE they want to avoid any conflict of having 2 sales offices at same location.. streamline the sales network will help them to improve better 3S (when the 3S rationalize completed).

from my experience, Proton sales center with big/strong capital normally can deliver better satisfaction to customers than “survival” Proton showroom.

]]> By: csv http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236887 csv Fri, 08 May 2009 16:00:44 +0000 http://paultan.org/?p=14886#comment-236887 basically its to minimise the scope of control for Proton? easier to manage with the smaller more concentrated size? basically its to minimise the scope of control for Proton? easier to manage with the smaller more concentrated size?

]]> By: Anon http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236870 Anon Fri, 08 May 2009 14:40:41 +0000 http://paultan.org/?p=14886#comment-236870 hehe, i thought i was the only 1 who didnt understand what's that about.. hehe, i thought i was the only 1 who didnt understand what’s that about..

]]> By: mzh http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236868 mzh Fri, 08 May 2009 14:19:48 +0000 http://paultan.org/?p=14886#comment-236868 Paul, What will happen to EON sales branches, r they gonna merge to Proton edar branch? Paul,
What will happen to EON sales branches, r they gonna merge to Proton edar branch?

]]> By: red7 http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236846 red7 Fri, 08 May 2009 11:57:25 +0000 http://paultan.org/?p=14886#comment-236846 yeahh... seems confusing just hope for excellent service from proton cheers! yeahh… seems confusing
just hope for excellent service from proton

cheers!

]]> By: nabill http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236839 nabill Fri, 08 May 2009 11:05:01 +0000 http://paultan.org/?p=14886#comment-236839 not sure what all this means for us cuctomers bt i jus hope it traslates to beter service centers...and proffesional personal not sure what all this means for us cuctomers bt i jus hope it traslates to beter service centers…and proffesional personal

]]> By: mystvearn http://paultan.org/2009/05/08/new-proton-dealership-agreement-for-eon-to-rationalise-sales-and-service-network/#comment-236826 mystvearn Fri, 08 May 2009 09:58:28 +0000 http://paultan.org/?p=14886#comment-236826 I think the question on everyone's mind is where do I get optional extras for free or some other goodies? protonedar or EON? I think the question on everyone’s mind is where do I get optional extras for free or some other goodies? protonedar or EON?

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