The government is currently having a 20% toll rebate scheme for those who register 80 toll transactions and above on a single Touch ‘n Go card. This scheme begins this month.
Kind of odd that the scheme is not based on amount of toll used per month but rather on frequency of use, but no matter, something is better than nothing I guess. The way the rules are currently, one who pays 50 sen for toll 80 times a month (RM40) enjoys a rebate while one who pays RM2.20 toll 60 times a month (RM132) will not.
From what I can gather, all you need to do is to continue using your Touch ‘n Go card as normal. Using it in a Smart TAG works as well. But just to be safe you might want to register your Touch ‘n Go card first at the Touch ‘n Go Frequent Travelers Programme website (here is a FAQ). UPDATE: From what I’ve been made understand, the registration is not required to be enrolled in the program. You only need to register if you want to keep track of how many transactions you’ve used. This will make it easier for you to see if you’ve hit 80 a month.
Claiming your rebate is not automatic. Each calendar month, you will have to bring your card to the Touch ‘n Go center at Faber Towers or KL Sentral, or selected highway sales centres. If you qualify for a rebate, the 20% rebate will be credited into your card on the spot. You can only start collecting your rebates beginning 5th October 2009.
Look after the jump to find a list of the selected centres.
TOUCH ‘n GO SALES CENTRE / HIGHWAY SALES CENTRE
• Faber Towers
• KL Sentral
PLUS
• Jitra
• Alor Setar Utara
• Pendang
• Sg Petani Selatan
• Sg Dua
• Juru
• Bukit Tambun Selatan
• Jawi
• Taiping Utara
• Kuala Kangsar
• Ipoh Selatan
• Tapah
• Bidor
• Jalan Duta
• Sg Besi
• Batu Tiga
• Sg Rasau
• Damansara
• Subang
• Kota Damansara
• Setia Alam
• Kajang • Bandar Baru Nilai
• Senawang
• Ayer Keroh
• Yong Peng Utara
• Ayer Itam
• Skudai
• Kempas
BKE
• Kubang Semang
ELITE
• USJ
• Seafield
• KLIA
LINKEDUA
• Taman Perling
PENANG BRIDGE
• Penang Bridge
BORR
• Bagan Ajam
ECE
• Kuantan METRAMAC
• KL East-West Link (Cheras bound)
PROLINTAS
• Dato’ Keramat
BESRAYA
• Mines (South)
SILK
• Sg Balak
NPE
• Pantai Dalam
• PJS 2
• PJS 5
SHAHPADU
• Kapar
LEKAS
• Kajang Selatan
DUKE
• Batu
Looking to sell your car? Sell it with Carro.
too troublesome and the system is flawed…
Tried to register but the system doesn't work.
I think its because for those who travel pass 80 times of toll a month, tolls are too frequent to them thus it became an obstruction.
Unlike those who travel pass tolls less than 80 times a month (higher total cost), highways are simply an express lane to reach from a to b.
This is set up to fail. They should just give rebates at point of sale. Forget 20%. Just give 5% for RM100 and 10% for RM200 and they will do roaring business. They don't lose totally as there is time value for money now than later and they will also get goodwill. I think they are just forced to do this unwillingly by the government. Might as well do nothing and earn less ridicule!
a good way to drive economy. make ppl spend more for toll. who r d cronies behind d toll company?
layan je lah….
its just like saying ,if you can finish 20 bottols of big tiger beer in 1 hour then I will pay the bill………
ok…tat simply mean it doesn't apply to me..80xRM2.00=RM160..
when the system is computerized , why dont they implement it directly on the system?
by the way, anybody still remember that the goverment say , those who lost thier job being retrench by company b'cos of recession few months back can go to bank and delay thier housing loan for 1 year.
my friend tried it, but bank so no such thing…anybody have freinds who got the scheme ?
another stupid idea from briliant gov
noob idea.. it shud be automatic giv 20% discount after 80 times transaction with Touch n Go card..
The website oso not function even I try for many time to register. What happen??? Is they not willing to give the rebate??????
wat a stupid idea??
very difficult to make urself qualify for promotion
very expensive. 80 times. unless u r working as propel. hahaha!
PLUS get more money instead of customers.
drunker master… try go to the bank again and this time bring a long samurai knife. just kid.. I thing AKPK can help kot.
this toll rebate buat-buat nak bagi.. tapi in actual fact tak nak bagi. Maka.. haiman.
a system for office boys and runners =..=
sounds good, looks good, but definately useless!
Most highways already recoup the cost to built it and it should be given back to govt much earlier once it repaid itself from toll collections. Open competitive tender for highway maintenance shouldn't be a bad idea in long run, instead of few people milking the cash cows just to show they can keep the toilets in rest areas shiny and justify current concession practice means the best deal for all road users.
If someone travel so frequently, do you think it got time to go to these office to rebate themself?!?
I think is better to give rebate when we reload out Touch ' N Go…
Like Ku Kok Peng suggest… Maybe 5% discount for RM100 reload, RM200 for 10% and RM300 for 20%. Like this even better and maybe Plus earn even more money as ppl are ready to pay more to get 20% discount…
The YB's & MB's were very proud when they launched this revate system last few mths…i wonder what were they proud of?a soon to fail system?Just give the users a simple buy & rebate system,habis cerita…maybe they are too clever already…
Nak bagi, bagi jelah. xnak bagi sudah.
Apala gomen ni.
Another (failed) project by the Govt.
agree tat..
pls give 'offer' sincerely…
Salamz and Hello,
Forgot to mention it in my earlier posting, Selamat Berpuasa Ramadhan.
Anyways, this Touch N Go giving rebate 20% should have been implemented AUTOMATICALLY rather than having the consumers flocking and queuing up at the designated rebate reclamation center. Don't you think it will create jams over there instead? We're living in the world of Information Age, so what's the point having our Touch N Go registered with our info? Touch N Go should fully utilize the database gain from consumers, and plug it into their system, and provide automatic rebate via electronic reload (when consumers reload their cards).
On the other hand, some comments up there are right, rather than going all the hassle of this 20% rebate to 80 times-toll users, might as well give 10% discount to ALL toll fare. Hey, we consumers aren't really that stupid and greedy lah. Any kind of discount/rebate is godsend.
Try to make sense lah government, if wanna to implement any new rebate system, make sure it is done PROPERLY and it is FULLY FUNCTIONAL. Not just another "cincai" government quality jobs. Lu fikirlah sendiri!
Furthermore, the government has NOT honour its promise to the rakyat that fuel price for RON 95 is RM1.75/L and RON 97 is 2.00/L. Instead they increased it even more by 5 cents. Hey you government, never learn lah from the last election! Shame on you! Dalam bulan puasa pun nak carik duit cara macam haram! Tak takut ke dengan Tuhan? Duit memang banyak, tapi tak berkat!
I am a taxpayer living in perak. To me, this scheme is very unfair to us living in outside of klang valley. I pay the same tax but most of the benefits go to KL people. I travel to KL or Penang at least 2 a week to meet clients and deliver products. My touch N go bill every months is at least RM 400. But I only cross the tollgates about 16-20 times a month. I spend the same or more than KL people but i cannot achieve the number of passes at the toll.
This system is not beneficial to us living outside of Klang valley. The guy passing thru sprint hiway for rm 1 x 80 times will get 20% off.
Its amazing that there are some people in klang valley still complaining that it is not good enough. ungrateful bunch.. i can't even taste the 20%.
hello SY0H, sharir said RM1.70, not 1.75
wonder how many are benefitted from this
yeah, a flunk system in which even at the registration stage, it does not work..how da' hell is this going to boost the consumer's confidence? And I agree with the rest, its too much of a hassle to head over to the designated PLUS centres to get our rebate in which with today's technology, everything could simply be automated…
Next is the 80 times quota that you have to meet and not to mention, KEEP TRACK OF IT. Come on govt or the relevant party, I'm sure there are better options that you guys can think off…
Sigh..as consumers, its sad that we just have to eventually go with the flow regardless of the outcome…
Very unsincere from the gov. First you need number of times, not distance, then you need to go to a central location just to reclaim your worth?
You must be mad.
People who use TnG want to save time. How does going to only 2 places help save time? Unless the savings are the same amount as the tax rebate like the jpj and you can get from post office is, then why bother at all.
And what's the point of registring your TnG? So that gov can keep tabs on where you are, send in SB to nick you if you are volatile to them?
Paul, how does the 20% work?
1. Do they give 20% of the amount used (eg: if you use RM160) Do they give you RM32 credit?
or
2. 20% of your next top up value? (eg: Top up RM200 they give you extra RM40)
Claiming rebate is NOT automatic?? Isn't the whole system computerized??? I use TnG because I'm forced to. Want to top up also not convenient at all. Frequent users should have been rebated long long time ago. How I wish we were more like Singapore. Malaysia, learn from Singapore!
@freeze
It is 20% of amount used.
Registration DOES NOT WORK. A bunch of incompetents running the show.
Not a sincere gift!
Try registering here… could be the same service.
http://e-services.touchngo.com.my/e-Statement/reg…
Again this is not benefits all toll users……useless scheme…crap G
WTH…need to claim the rebate ourselfs….OMG,is it all should be computerized system and automatically done…..whatlah
Maybe this shows that this rebate is for some period only…..
This is a trick to get more touch'n go cards sold….WTF, dont trust the G anymore
Not practical and a lot of implementation flaw.
Additionally, it not really benefit the public, only benefit to small percentage of group like those in sales field and site support.
Why they like to spend their time/money do this kind of non-productivity and waste money implementation.
Last time is car rebate, now is toll rebate. They try to create more job in GLC so that can suck in more money from our tax payment…
Sorry guys dont curse the gomen ..syhhhh …kurang adat tuh …
Gomen mmg nak tolong kurangkan beban rakyat OneMalaysia sebab tu skim ini di mulakan …
Kalau2 sapa2 guna tol 75 kali saja …lalu lah rumah tol kami lagi ,5-6 kali extra apasalahnya ..
Kalau dah 80 kali lebih tu mai la rumah tol kami , ada interner , kopi , milo . teh tarik , biskut Marrie sementara kami proses rebat tuan2 dan puan2 ..
takkan la mai rumah org( walaupun rumah tol saja) nak cepat2 …kenai2 la tuan rumah dulu salahkah ?
Salam dari MakCik Guard Rumah Tol Minus and Plus Company .
stupid idea. Who is so free to track how many times we pass toll?? the good govt is forcing us to hit our target on toll usage. Macam kerja sales pulak. if not enuf by end of the month, use more toll to acheive target. Ridiculous!!!!
although Klang Valley got a lots of TOL does't means that Klang Valley citizen will got this 'offer'… simply got to pass through TOL 80 times just want to get 20% extra bonus… better go find free tol route lah… this idea just want to make TOL onwer smile la… pay TOL still stuck in jam what…
i would like to propose a no-toll day… maybe once a year… start 12 hours before 1st hari raya puasa… can give a toll worker a break also…
baru teringat.. adakah transaksi pembayaran di kiosk yg terima kad touch n go juga dikira..
bagaimana kalau kad t n g saya hilang di kala saya sudah melakukan 79 transaksi… bila buat kad baru adakah 79 transaksi tadi bleh di retrive balik?…
– rasa mcm silap tempat je tanya nih… :)
Misi said,
September 7, 2009 @ 1:05 am
Salamz,
Yo bro, maaf yer. Kiter bukan nya takder adat dan bukannya tak nak enjoy makan biskut Merrie korang. Kiter ni rata-rata orang miskin dan sederhana. Kiter ni rata-rata kerja kuli kat swasta atau kerja business kecil-kecilan, tak dapat buang masa macam korang.
Bukan nya macam korang, kerja Government atau GLC, masa banyak terbuang mengular, kerja tak effisien macam haprak. Mintak naik gaji/bonus atas kesusahan rakyat Malaysia yang lain. Maklumlah ko tu kerja Tol, ada member ramai kat pintu tol tu, boleh kasi lepas free dan boleh dapat rebate free 20% lagi.
Eh, brader, cubalah kasi sedar sikit management Minus and Plus ko tu kalau kononnya "kurangkan beban rakyat OneMalaysia". Alang-alang ko dah masuk website nih, khabarkan dia orang kelemahan sistem ini. Kalau nak maju 1Malaysia, perlu open minded dengar kritik. Kita ni bukannya anti-government atau pro-pembangkang sangat. Tapi nampak sangat korang tu buat kerja tak sepenuh hati.
Ambik iktibar Bulan Ramadhan ini, untuk perbaiki amalan dan cermin diri.
what if i'm travelling from Penang to KL once a week (4 northbound + 4 southbound) and on each of this leg i exit and enter toll 10 times? Do i qualify?
It's gonna be terribly annoying though.
lol SYOH
Its stated that : Salam dari MakCik Guard Rumah Tol Minus and Plus Company .
That's mean the comment is from a woman. :D
'G' is controlling the GLC, why? Because they put their cronies in it.
If the management of the GLC want to kick this money thinking cronies its like fighting against their own boss. So they can't do that.
So who controlling the 'G' ? Off course the party that win in GE.
Who give their votes in GE? Think….
We all need to change our mindset from now own.
ah sorry the last word should be now on……..
Lol tu laa to syiok wanna taip already haha :)
Bagi rebate tak ikhlas (not sincere in giving rebates). Patut bagi across the board for those who use TnG let say 20% more. And of course we should migrate to TnG. Its safer, faster and better. You can use NETS in Singapore even to pay for groceries and taxi fares. And statement can be printed for monitoring and budgeting purposes. Why would gomen want to monitor you by your TnG?
But again. bagi tak ikhlas. nak bagi, bagi terus lah.
obertan said,
September 7, 2009 @ 9:22 am
Yup, Lol :))
I notice that, but I'm sure Misi is a guy lah. Come on lah, an old makcik in a Motoring Industry website? Unless if the makcik guard is a car enthusiast and drives a Wajalution than I surrender myself, haha. I'm sure the old makcik guard has something else better to do than this Misi guy. The makcik guard should be watching the safety of the Toll User together with her trusty Double Barrel Action Pump Gun. No offence to makcik guard.
Dear paul, I cannot get thru my email so sorry for the out topic. here is a link on new Perodua MPV doing testing at Bukit Bintang. It is worth a look for. You can zoom in to the bumper with foglight clearly visible and 8 spoke rim to it. Next to the car you can see a myvi for comparison. http://buwau-98.blogspot.com/2009/06/perodua-d46t… the photo is small, maybe taken by a handphone camera with small resolution. TQ.
Yes, the system is flawed and doesn't sound sincere. If the gov is sincere and works with TnG properly, we should all get 20% discount for tolls at the point of the transaction. Cash lane: RM1.00, TnG: RM0.80. Then every Rakyat will be encouraged to use TnG to pay tolls.
But let's look at the TnG system from the technical point of view. It is impossible for TnG to auto-reload your cards with the 20% rebate (normal TnG cards not linked to the credit card Zing system). The cards has to be physically "programmed" with the value… at the reload counter, at ATM… you need to physically touch the cards. Thus, the hassle to claim the rebates.
hehehe…ppl travel from penang to kl need to get in from penang, then out back to the nearest toll exit, then come in again at the exit, then out to the next exit…dan seterusnya..by the time reach kl, 20 transaction one way…return 40 trasaction…hahahahha
so unsincere in giving…
hmm…
1) its stupid idea as im not gonna benefit any cent out of this (Rawang-KL everyday will make me travel 60 times and that mean RM216 )…ok…ill pay to u anyway…..
2)if u realize tambah nilai has reschedule their service hour from 9.00am to 5.00pm only,as before this they start as early as before 7 am…and suddenly change to 9 without notice..!!!!!!…..
3)very limited TnG topup places….YOU REDUCE CASH LANE AND INCREASE TnG and S.TAG lane
hmm…
1) its stupid idea as im not gonna benefit any cent out of this (Rawang-KL everyday will make me travel 60 times and that mean RM216 )…ok…ill pay to u anyway…..
2)if u realize tambah nilai has reschedule their service hour from 9.00am to 5.00pm only,as before this they start as early as before 7 am…and suddenly change to 9 without notice..!!!!!!…..
3)very limited TnG topup places….YOU REDUCE CASH LANE AND INCREASE TnG and S.TAG lane THEN YOU LIMIT US TO TOPUP!!!!!!!!!!. Wat is this???????.
4)Please DRIVER S.TAG user walk lil bit faster at S.TAG lane…,you don’t have to stop !!!!!!!! this is not PASSIVE RFID!!!!!!….those device will make ur Passive RFID TnG card to be Active RFID card so don’t stop!!!!!!!!!!!. Please..
Give the government benefit of the doubt. You can't get everything right the first time. This is a nationwide roll-out. Let's give it a trial run first and see how it goes from there.
the website is useless… cant register…..
OK, the government is not stupid and this scheme is just the to make some of the people happy. Most of the people (atleast working ones) are not going to benefit from this 80 transactions. If one works 6 days a week, that's a total of 24 days a month. Two tolls a day, that's only 48 transactions. U may only benefit when u need to go pass four tolls each day and that's very unlikely for most.The threshold is set too high… Just a thought, how nice it would be if they allow subsidary cards like handphones connection services; then the scheme makes a lot more sense. But again, the govt. is not stupid.
Oh, I wanna propose this. Have been in my head for a very long time. If highways with toll are jammed, need to give users discount, or give free. It is ridiculous to ask someone who is stuck in jam and then pay full amount. We pay for tolls to save time and gain convenience right? Otherwise, moneyback!
MakCik dah check dengan PakCik hang …dia kata rakyat Mesia ini senang sangat kena tipu …Minus& Plus Company itu recruit budak local u saja buat program 80kali- tol diskaun tuh sebab tuh nampak kelam kabut skit …yea laa buat dekat Wifi kedai mamak Wangsamajusaja ….awat hangpa tak dengar ka gomen dah bagi tau dulu nanti tahun depan depa nak buat sistem gantry pulak ….
habis kad Touch&Go , Smartag hangpa semua dah tak bule pakai lagi …ciput & kaput tahun depan …buat penat2 saja bahas2 sampai habis biskut Marrie mak cik nie .
Salam Sumbang Mahram dari Datin MekCheek Guard Tol – & + Co.
It seems that Gov. wants u to use toll to reach the minimum requirement.
Going to wet market, pick toll road..
Going to picnic on weekend, pick toll road..
Going anywhere, pick toll road..
Since for sure we would NOT meet the req. if we were only going to work!
We have to PAY MORE TO GET DISCOUNT!
sheesh!
I am among the few who are fortunate enough to go through at least 4-toll plazas a day (to and fro), sometimes 5-toll plazas but I agree, the discount should be extended to all users, regardless of usage or mode of payment. I can forsee that some toll operators will say that their T&G is spoilt so users have to pay cash and not be entitled to the rebate. Mark my word, this will happen and ultimately, its the toll operators giving the rebate and not T&G.
Arent they compiling data till the end of the year about the feasibility of a toll takeover? Just buy them out already and recoup the money eventually through reasonable rates that do not burden the citizens. Hopefully there'll be a positive outcome for users and nothing like this half-hearted offer to add to the other insincere after midnite rebate.
satu lagi projek daripada Barisan Nasional untuk menipu rakyat jelata.
This is life. When money go out, very easy and fast, When want to claim back, they make you walk in circles for the 20%. I rather spend my time doing productive things that can make me more money rather than going to "Q here" for the RM20-30. Has anyone seen the queue when they sold those TAG. I stood there for 3-4 hours to get them.
wow
20% toll rebate for Touch ‘n Go starts now
cool
The government is currently having a 20% toll rebate scheme for those who register 80 toll transactions and above on a single Touch ‘n Go card. This scheme begins this month.
awesome
Tuan2 and puan2 sekalian ,
Itu Smartag adalah barang kawalan mcm gula , tepung , telur ayam .
Kalau nak jual dekat 1Malaysia , kena ada AP …bukan senang nak dapat AP nie ..kena naik turun MITI sembah kaki gemuk gedempol MakCik Rafidah dulu baru dapat … kalau tak buat AP Smartag nie …ramai2 pemborong2 akan sorok stok dia simpan belakang kedai mcm gula baru nie al maklumlah dekat2 nak raya nie …lagipun kat 1Malaysia nie raya banyak sangat sampai MakCik pun dah compius …tapi mak cik sambut semua hantam saja sebab 1Malaysia ..
Sekian terimakasih
Yg menurut perintah
MakCik Pootrajeyah .
Beta amat murka dengan cadangan ini. Beta arahkan semua pihak kerajaan bertindak atas Undang Undang Jalan Raya selewat-lewatnya Esok. Arigato.
Tuan2 and puan2 sekalian ,
Itu Smartag adalah barang kawalan mcm gula , tepung , telur ayam .
Kalau nak jual dekat 1Malaysia , kena ada AP …bukan senang nak dapat AP nie ..kena naik turun MITI sembah kaki gemuk gedempol MakCik Rafidah dulu baru dapat … kalau tak buat AP Smartag nie …ramai2 pemborong2 akan sorok stok dia simpan belakang kedai mcm gula baru nie al maklumlah dekat2 nak raya nie …lagipun kat 1Malaysia nie raya banyak sangat sampai MakCik pun dah compius …tapi mak cik sambut semua hantam saja sebab 1Malaysia ..
Sekian terimakasih
Yg menurut perintah
MakCik Pootrajeyah .
Read more: http://paultan.org/2009/09/06/20-toll-rebate-for-…
woi
what is wrong with you ?
Nak tanya kepada pembaca2 yang budiman..adakah malaysia negara pertama yang swastakan tol..?? Adakah malaysia yang paling banyak tol..?? Kalau ada,negara lain mana kah yang boleh kalah kan malaysia…..:)
Kalau masuk Olimpik tol M'sia dah banyak gondol pingat emas ..voila M'sia !
G motto " No worry, I'll save u all…but once u jump into the sea"
lain kali pi shopping jln-jln pun nak bayar tol puki
The rebate should come to those who uses the toll to a certain amount, and not the frequency of it.
Imagine the distance you will be driving using the TnG card 80 times a month.
Even companies won't encourage their dispatch/drivers/tranports/employees to utilize the toll roads in such frequency to qualify for the rebate.
Hopefully the print media will pick this issue up, investigate further on it and put it in the newspaper.
I think they create this "Promotion" just to pissed the 'rakyat' off…
the 80 times rebate is flawed and stupid… it should be based on amount, not 'times'.
Great…. u have an system tat automatically deducts money in the card and have no ways make the rebate done automatically…
Malaysia Boleh…..gagal lagi!!
yesterday…been at T&G counter at KL Sentral…to reload the card ..the q movement is very slow…got fed up waiting…only 3 numbers ahead of me…but…first number also not moving….saw one reload counter idle….the ladies there busy counting receipts…check their transactions…but the counter is not closed…anger to the max…i approach the counter..ask those ladies whether counter is operative…leave my q number on their counter…and with bad comment…and walk away
so…imagine if everybody claiming their rebate….
I just dont see how it help our malaysians. majority of msian only uses the toll road twice, go to work and come back home which will only add up to 60, and that is if you work 30 days in a month, but home many of us do that. And no automatic redeem, haven sake its such an old skool tech, cant any IT professionals in T&Go master that tech?
Utterly Crap!!!!
the subsidies are for wealthy people only… for short cut & easy ride… feels free to pay… what a joke from 1malaysia G….
Touch & Go more feels like Touch and Get Raped …. there's one time me going back to Penang and i could find any single Reload centre operational along the highway …"maaf di atas kesulitan yg dialami " felt like showing my alat sulit to the counter already !
Use Maybank's Zing TNG card.
It's tied to your Maybank credit card, therefore enables automatic RM100 reload once your balance dropped below RM50.
The automatic reload can be done at normal TNG lanes also (not necessarily the Tambah Nilai lanes only…)
Therefore no need to worry about topping up anymore. Provided your credit card belum sampai limit lah jugak kan.
Boleh potong automatik, boleh topup automatik.
Rebate pun obviously boleh automatik patutnye =P
but remember, for every auto topup via zing, they will charge us rm2.. blood-sucking maybank/TNG!!
Yup2. So you'll have to choose between having to pay RM2 per every RM100 reload or the hassles of finding the outlets. queuing up, etc etc.
Anyways, all this while i thought it's free. Haha. Silly me. Should've known =P
Thanks for the info!
Thanks for the info. Like everything in this boleh land, just another 'did not think through' boleh stunt by a half past six govt.
Apa lah you all bising2 kat sini. No point. Write to media la. More impactful. Wasting time aja you all ni….
hi guys, need u all to verify this.
i just registered n logged on to the see the qualified transactions for the 20% rebate. Here's what i found:
1) On each Saturday, i will pass thru 4 LDP tolls (to and fro). In the page, ALL LDP toll transactions are not listed! Are they not qualified? I damn sure not because LDP highway is one of the participating highway in this scheme!
2) The page listing is 7 days late. As of now, i can only see transactions up to 7 Sept! Not sure when is the starting date (in the listing) because the page can't be loaded now!?!?!!
Travel Malacca-Seremban-KL every week, 240km per week (to and fro), 960 km per month but only 8x TNG transactions. How????
Should knock the head of whoever who made these kinds of decisions. Decisions that makes us flare up instead of cooling us down.
HAHAHA…stupid scheme done by stupid people approved by stupid organization…who wants to do 80 times of toll transaction UNLESS got supplementary touch&go /smarttag like those mesra card…
Loh,
i think some concessionaires update our tolls not so soon…like my case, my DUKE payment always go up fast…but NKVE take a long time to appear…but they did appear eventually…
maybe thats why they suggest us to claim on 5th the following month, not 1st…to give some leeway time i guess…
correct, TnG CAreline have clarified this to me via email. They also explained why the rebate for a particular month (e.g. Sep 09) is not calculated in full (eg 1-30 Sep).
Also, another +plus point is i can accumulate the rebates for up to 6 months. It makes sense for me as i dont have to queue up the never-ending reload lane at toll plazas. At least now, every 6 months, i have to force myself to redeem the rebates.
here's what the Careline wrote to me:
"Dear Sir/Madam,
Thank you for your feedback.
At times, the rebate portal may experience delay in reflecting the latest updated no. of toll transactions and rebate value due to delay in uploading of toll transaction data. However, you will still able to redeem the rebate value for the affected transactions in the following month once the transactions are updated in the web portal. The rebate value can be redeemed within 6 months from the transaction date.
Rebate amount earn for the previous month (e.g. Sept-09) will be generated at the beginning of the following month (i.e. Oct-09). For data that is still not uploaded by the time the rebate amount earn is generated, the remaining amount will be credited into the subsequent month when a new rebate amount earn will be generated again.
Yours faithfully,
[name removed]
Touch 'n Go Careline"
Tried to register via the link provided but the following message appeared: –
"System is currently under maintenance. System will be available 3rd November 2009 at 6PM.
We apologize for any inconvenience."
Tried again about 5 mins ago, the message is still there, talk about efficiency :(
hi we thing the rebate will not work better slash the toll system how many years need to pay.still the highway the same.think la if you want to give rebate they have the data why need to fill forms and all this rubbish.
at the end hampeh jer…
i fully and totally agree with all the comments above.
as a Touch & Go subscriber we should be given discounts on tolls, parkings and what nots. we shouldn’t be penalized and have to pay more like the zing card auto reload rm2 and parking, we have to pay 10% more – for 10 times x 10% will become 100%.
this is a long term affair and we have to pay more and more eventho they have collected our $ in advance. this is injustice.
please look into all these and treat your loyal customers well not penalize them for using your service. it should be a win-win situation, not only advantages to your establishment.
regards and thank you
THIS 20% REBATE IS PURE BS!!!!!!!
At November, i try to get the rebate for October, the counter say i didint reach 80 transaction
I gone online to check my transaction, so many transactions missing!!!!!
i ask the careline, their explanation to me was “Transaction not captured properly because i register online on mid October”
then i ask, “then why Novermber’s transaction also missing?”, and the careline replied, “because not yet update”
then i asked again: “why 13 November transaction updated but 12 November not updated??!!” and the reply i got was “because we got different service provider”
BS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Whatever makes you tick is GOOD !!!
If you dont like 20% then get PLUSMiles 5%
Have been using the 20% rebate thing since Feb 2010. Every month i can get RM35 to RM40 back. Good for me. Not sales but have to go thru 5 tolls daily to work previously. Now cut back to 3-4 tolls daily depending on traffic; also to save money. This is the best. I don’t bother to collect the rebate every month so less anxiety keeping track of the transaction.
One can always get PlusMiles. But at 5% you are better off using this if you are distant traveler/worker.
Hope they keep both systems so everyone can find the best fit and be happy :)
I have been getting the TNG rebate for many months.. but lately ever since November 2010 until January 2011… there are many missing transactions… and i didn’t get the rebate.. and there is no way to proof it.. this is stupid..
i calculated.. dec2010 i got about 22 transaction missing.. nov2010 9 missing.. zzz
i used tng 4 times every working day plus those weekends.. 80 times is easily for me to hit in a month…