i suggest you call volkswagen group malaysia to clarify, they must be responsible la..they were the ones officially appoint vw cars sdn bhd earlier and now they are the one who terminate, more over, they own the brand mah

cal Mr Ronald 03 2295 9942 at volkswagen group mal. I think he can help.

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okie dockie………..

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even so, it seems like there was a breach of contract, then only can someone simply terminate a contract instantly.
what we dont know is wat breach of terms is it.

waddya guys think?

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okay i will talk to your first.. hehe

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my ride is 4months old only..

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charcoal canister and valve have 'shelf life', and they will look at warranty period n mileage b4 can apporve lo…

not defending anyone, but maybe vw car could not change on warranty as per what u want, dats why they have to temprorary solve for u mah…..i don't know wat transpired

i study a lot on manufacturer's warranties….. how to get em' to pay…. maybe future u can discuss w me b4 u try claim….. but not in tis forum la………ppl can read lo…..

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hahaha. i aksed them (3rd party workshop) to cuci why because i want to claim warranty.

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doesnt' make sense, if that's what they did for your car, cuci the charcoal canister & charcoal valve, you better change w/shop bro….. b4 u need to change yr car la…..

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There are other reasons for the termination.

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& now they doing the same thing to VW Malaysia???

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Anyway, VAG currently is the no. 1 automaker in the world(u all can google for more info), the spot once belong to Toyota.

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I think I'll switch my service to Wearnes.

It's okay, I got my insurance note (FINALLY!). All it takes is one bad post. Should have done it earlier :/

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When the car was due for service and warranty claim, it was another bad experience. The first time I met the service adviser, I was surprised at his lacksidal attitude. The service adviser is unprofessional as he did not return my calls for 3 weeks despite me calling their department and leaving my number 5 times. I wondered how could they employ a receptionist who did not even bother to ask for my name or number to return my call. This incident happened twice and I had to call her back to give her my details.

I sent my car to rectify the problem and was shocked to find 2 loose plastic parts underneath my driver's chair which I do not know where it came from tilll this day. I did not want to go thru the hassle of making another appointment.

There are a few more incidents which are too cumbersome. One thing for sure is I will never buy a VW again because of this experience. I do not blame VW Malaysia but VW Cars for this. They lost their BMW franchise with Cartrade because of lousy business ethics and now VW. They were more interested in selling APs (easy money) through brand new cars than bothering with their after sales service. Good riddance to them all!

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they said is not easy to claim parts. which i dont understand. the 3th party workshop never change any parts. hahaha

i guess this is one of the reason here. bad after sales and service.

my 2 RMB..

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I wonder why ppl keep linking VW Cars with the VW APs.
which had nothing to do with the Cartrade Group.
******************************************************

For that very reason that was why Cartrade was kicked out by BMW M'sia.
It had documentation & AP (claims of forged but the real reason was not revealed) problems. As a result many BMW and Mini buyers
had to opt for other options / switched brands (me included) cos the
cars were stuck at Johore Port Tanjong Pelepas for almost 3-4 months.

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First of all I would like to apologise if I were actually did dissapoint u with my post earlier but pleaseeee…don't ever said that my comment are factless!!! Please read all the post here all the way down and u'll get what I mean. Experience is something u can't proved in black n white on paper but u could proved it if most of these (horific) experience telling us the same old shit facts from everyone…that's why in the court, there's things which are called witness…if 9/10 said u guilty…u darn right to get punished!!!

Anyway, I bet VW ain't dead yet here in Malaysia and the rest of the dealers should jumping for joy as they would definately get a bigger slice of the cake now especially with the new Golf, Scirocco and Passat coming soon or already here!

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