Edaran Tan Chong Motor (ETCM) officially opened its first 3S centre in Kuching, Sarawak yesterday. Doing the honours were Datuk James Chan Khay Syn, mayor of Kuching City South, and Datuk David Chen, executive director of ETCM.
Located at Jalan Sungai Priok, off Jalan Pending, the new facility sits on an area of 1.58 acres, with a total floor area of 42,000 sq ft. In it is a showroom that can display up to eight vehicles, a lounge and refreshment bar with WiFi, a Kid’s Corner and 23 service bays with the capacity to serve up to 130 cars per day.
“In 2013, ETCM sold around 5,000 units of Nissan vehicles in East Malaysia, of which more than half were from Sarawak, with a growth of more than 20% from 2012. As our product line-up continue to grow and improve, it is important that we strengthen our after-sales support for our customers,” Chen said.
To date, ETCM has a nationwide network of 106 showrooms including dealers, and 59 Tan Chong Express Auto Service Workshops. More 3S centres are planned for this year, including one in Tawau, Sabah and in Glenmarie, Shah Alam.
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Congrats to east Malaysian now have better choices and services from Japanese cars.
Was there on Monday. It was big and comfortable.
Kuching is more modern, vibrant with less pollution and friendlier people than most city in west Malaysia. Also less heaty.
Who bother they open up 3s centre? yet they still double standard in servicing nissan car. they only service tanchong-bought nissan car. then they should put tanchong car dealer & svc centre lorrr….
Sibu ulu lanang, Tanchong service centre very2 poor… 4h service to service 1 nissan urban van
I bought a Nissan Almeera in 2014. Unfortunately I faced a lot of problems . Soon I bought this car the oil tank went dry without any signal of an empty tank. There were numerous faulty repairs done. The current issue is the air conditioner is not functioning. Every time when I make a complaint about the air conditioner, the answer is the air conditioner is functioning or we change this and that. But why is the same problem recurring?? Is the repair done properly?? At the service centre ,sometimes we meet helpful officers but there are some bad encounters. Most of the time bookings are full and unable to attend to urgent repairs. I suggest Nissan Services have slots for urgent repairs. “Quality service makes a difference”