Perodua extends five-year warranty to Myvi, Alza with immediate effect, three-year free service discontinued

Perodua president and CEO Datuk Aminar Rashid revealed to members of the media yesterday that the recently-launched Axia‘s five-year/150,000 km factory warranty will be extended to the Myvi and Alza with immediate effect, making it now standard across all Perodua models.

However, with that extension, the three-year/60,000 km free service package previously offered with the Myvi and Alza is discontinued. Along with free service, the Myvi and Alza previously came with a three-year/100,000 km factory warranty, with the option of a two-year/50,000 km extended warranty package.

He also shared that Perodua is on track with regards to its pre-owned vehicle programme, with operations having already begun in the northern and southern regions of the peninsular. The East Coast, Sabah and Sarawak are set to follow suit. Perodua also aims to have its first pre-owned vehicle retail outlet by the end of the year.

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Jonathan James Tan

While most dream of the future, Jonathan Tan dreams of the past, although he's never been there. Fantasises much too often about cruising down Treacher Road (Jalan Sultan Ismail) in a Triumph Stag that actually works, and hopes this stint here will snap him back to present reality.

 

Comments

  • Perodua Axia is selling like hot cakes!
    5 years warranty??
    I love this.

    Like or Dislike: Thumb up 17 Thumb down 21
    • Gargantia on Sep 16, 2014 at 12:37 pm

      This’s indeed moving forward.

      Like or Dislike: Thumb up 7 Thumb down 10
    • Carrera 997 on Sep 16, 2014 at 12:56 pm

      I seen many bakeries, many hot cakes still unsold. But good move by P2 to have 5 years warranty for the people in a bad economy. That is what I call Corporate Social Responsibility with substance. Hello Putrajaya ? What are you guys doing in your ivory castle ? 5 years free road tax for the people maybe ? Hello Proton ? What are you guys doing ? Adding all kindas unnecessary “accessories” to justify your 63k variant ?

      Like or Dislike: Thumb up 18 Thumb down 27
      • peyno (Member) on Sep 16, 2014 at 2:50 pm

        this bn crony umw muhydin product wanna cheat rakyat again??? we dont want unnessary gadget tissue rack la hook here n there put ah beng bumper like myvi n sell 62k

        rakyat smart orediii

        Like or Dislike: Thumb up 17 Thumb down 4
      • just buy the low spec variant..
        other u can add on from the car accs shop..
        simple, at least all those safety are there for the Iriz.
        U cant add on safety feature aftermarket..
        RM42k with all those safety stuffed inside, its worth for money.. Bodykit & all accs can be found aftermarket. simple.

        Like or Dislike: Thumb up 15 Thumb down 3
    • Same L0rrr on Sep 16, 2014 at 1:16 pm

      Guess Proton has to give lifetime warranty (whole car) to beat Perodua then…

      Like or Dislike: Thumb up 9 Thumb down 14
      • Low Budget on Sep 16, 2014 at 4:17 pm

        No Sweat, P1 is design to last 5 years. So life time warranty = 5 year.

        Like or Dislike: Thumb up 10 Thumb down 7
        • Same L0rrr on Sep 16, 2014 at 5:26 pm

          Fair enough, I was expecting life time in Toyota terms (20 years). Sorry didn’t know Proton’s life time is another figure.

          Every 5 years, Proton drivers need to get a new Proton. For sure Proton will keep making money, then no need beg money from government. Good job well done.

          Like or Dislike: Thumb up 5 Thumb down 15
      • najib on Sep 17, 2014 at 9:27 am

        You dont get point there. perodua already felt threatened and have to offer 5 years warranty for myvi to fight with the Proton Iriz. kihkihkih

        Like or Dislike: Thumb up 7 Thumb down 2
    • peyno (Member) on Sep 16, 2014 at 2:59 pm

      this axia will have fate like viva n vios

      viva: ppl buy coz cheap n good rv kunun.. then after 5 year.. viva discont n new model ( axia) come out… viva no more rv n viva buyer felt cheated

      new vios: macai said this will sell like hot cakes.. but now.. new city drb sell better becoz city has better safety deatures

      moral
      : ppl smart oredi

      Like or Dislike: Thumb up 34 Thumb down 7
    • muammarmushrif on Sep 17, 2014 at 9:52 pm

      proton untuk orang yang berduit.. harga agak mahal.. tapi pemanduan sedap dan dalaman kereta selesa..

      perodua untuk yang bergaji cukup makan.. harga berpatutan.. tapi dari segi pemanduan, keselesaan, keluasan, keselamatan kurang..

      ukur baju di badan sendiri..

      Like or Dislike: Thumb up 8 Thumb down 2
  • Insight42 on Sep 16, 2014 at 11:23 am

    Perutdua sudah goyang…..kasi lima tahun pulak

    Like or Dislike: Thumb up 29 Thumb down 11
    • theanswer on Sep 16, 2014 at 12:05 pm

      Goyang? Dh leading in sales number bertahun2 goyang pesal.

      Like or Dislike: Thumb up 14 Thumb down 29
      • willfreddo on Sep 16, 2014 at 12:36 pm

        Leading? Rakyat suda kena ikat maaa..we’ve 2 options only..potong & P2. If we don’t have the protection on this two for sure it’ll be rank 2 last bottom then collapse!!!!

        Like or Dislike: Thumb up 22 Thumb down 2
      • peyno (Member) on Sep 16, 2014 at 12:38 pm

        org klu dah lama sgt kat atas… sekali jatuh .. sakit ooooo

        i can feel it bro

        Like or Dislike: Thumb up 21 Thumb down 2
      • najib on Sep 17, 2014 at 9:30 am

        Myvi’s sale of course will be affected.

        Like or Dislike: Thumb up 5 Thumb down 1
    • peyno (Member) on Sep 16, 2014 at 12:23 pm

      i told u giys before
      after seeing TUN driving uncamo iriz last weeked
      the following day.. p2 had special meeting n this is
      the result
      jajahhaha

      Like or Dislike: Thumb up 42 Thumb down 7
      • àlahai on Sep 16, 2014 at 1:06 pm

        Peyno. I give you credit on this. You are correct.

        Like or Dislike: Thumb up 31 Thumb down 2
        • when Bapa Otomobil Thailand have given his thumb up and endorsement…P2 sure have to do take action…hehehehe…but, i’ll go the P2 way if i’m looking for a minicar, its actually a toyota/dahatsu city car wt good tax break…P2 just rebadge it, and its sure is gonna be reliable. Same goes, if i want a P1, i’ll get an inspira (a lancer wt P1 badge), if P1t sell the accordana…that be a good deal, a perv generation accord wt proven reliability

          Like or Dislike: Thumb up 5 Thumb down 4
          • keyse on Sep 16, 2014 at 10:40 pm

            Inspira dun hv VSC, Axia also dun have.

            Shame.

            Like or Dislike: Thumb up 3 Thumb down 2
      • Low Budget on Sep 16, 2014 at 4:20 pm

        You prediction has come true, next the 89 Year Old going to launch Iriz this 25-Sep.

        Like or Dislike: Thumb up 2 Thumb down 0
    • Motorhead (Member) on Sep 16, 2014 at 2:33 pm

      Ini org bodo bertingkat-tingkat.. dah 10 thn kot P2 tendang P1 dari no.1 share market..

      Sejak 2007 plotong nyah dari list bursa.. rugi sampai skrg.. siapa yg goyang? Ko mabuk ketum ke??

      Hahaha. .

      Ini sbb Axia punya order byk nak mampus.. mereka kena kasi balance order model yg lain.. fhm? Xde ubat utk org bangang mcm ko..

      Td kat showroom.. ada yg kata Axia kena tggu sampai sethn.. ko bayangkan la ordernya.

      Advance version cepat sikit. .

      Like or Dislike: Thumb up 8 Thumb down 27
      • peyno (Member) on Sep 16, 2014 at 2:45 pm

        orang kalau kat atas .. sekali terjatuh… sakit oooo

        Like or Dislike: Thumb up 14 Thumb down 5
      • peyno (Member) on Sep 16, 2014 at 2:48 pm

        p2 tak pernah profit dari dulu jgn nak topu
        tgk new alza pon indonesia will launch first

        taknpaham2 lagi ke daihatsu nak pi indon???

        Like or Dislike: Thumb up 5 Thumb down 4
      • axiabest on Sep 16, 2014 at 5:48 pm

        Tadi visit and booked dy. memang class!.. mostly yg datang visit booked already.. i can say for sure, 90% who saw it book it. Cunn giler. SA cakap now queue for 1 year .. please hurry booking, coz SA said if next week, maybe kena wait 2 years dy..

        Like or Dislike: Thumb up 5 Thumb down 8
        • Motorhead (Member) on Sep 16, 2014 at 7:00 pm

          Yep..I visited too.. same info.. their orders overwhelming. .

          Meletup.. their problem now.. how to meet the orders.. not target..

          Some macai here talk kork.. P2 salesman already smiling. .

          Rezeki koranglah.. kudos

          I feel tempted..

          Like or Dislike: Thumb up 3 Thumb down 7
          • Same comment from Same Lorrr telling people Vios order got long queue not long ago.

            Later on road everyone can’t see where those orders going to? Even Preve can be seen more here and there.

            It’s totally bullshiate from SA to attract people to buy. Axia 35k, why not top up another 7k to get proper car Iriz or wait for new Saga 3rd Gen?

            P2/Toyoltak SA sudah kantoi!!

            Like or Dislike: Thumb up 9 Thumb down 1
        • peyno (Member) on Sep 16, 2014 at 7:16 pm

          hahahhaha nice one

          Like or Dislike: Thumb up 2 Thumb down 0
  • Perodua is expecting their most serious challenge in the form of Proton Iriz…and it is good for the rakyat :-)

    Like or Dislike: Thumb up 33 Thumb down 1
  • labix7 on Sep 16, 2014 at 11:38 am

    3yrs free service is better than 5 yrs warranty. Bcoz to get 5 yrs warranty need to send car at authorised SC, which their charged for parts & labour is high.

    Well-loved. Like or Dislike: Thumb up 85 Thumb down 0
    • penang playboy on Sep 16, 2014 at 12:36 pm

      yes..agree with you. I would prefer a 3 years free service and maintenance instead of the 5 years warranty for cars like Myvi

      Like or Dislike: Thumb up 31 Thumb down 0
    • willfreddo on Sep 16, 2014 at 12:37 pm

      good point there!

      Like or Dislike: Thumb up 14 Thumb down 0
    • Old Beetle Man on Sep 16, 2014 at 2:01 pm

      You are very right. P2 will gain more & buyer will loose more!

      Like or Dislike: Thumb up 17 Thumb down 0
    • basically they are tying u up to their SC and charge you like no tomoro. furthermore, the 0w20 oil wont be cheap IMO

      Like or Dislike: Thumb up 19 Thumb down 0
    • Motorhead (Member) on Sep 17, 2014 at 1:58 pm

      Apasal la ko bodo sgt.. ko suka 3 years after 3 years ko service la tmpt lain.. kon nak sethn pun boleh.. cukup sthn.. ko service la sendiri.. warranty void.. sama juga kalu company bg 1-3thn.. after due void juga..

      Dah ada samp 5 thn.. ko pilih la sendiri.. sampai mana nak service.

      Ko ni bangang ke apa? Lawaklah.

      Like or Dislike: Thumb up 1 Thumb down 11
      • Man Lancer GTE on Sep 17, 2014 at 10:40 pm

        Susah bebenor ke nak paham apa yg labix7 tu cakap? Nak elakkan waranti drpd void, ko kena bayar servis dgn harga mahal di SC P2 selama tempoh waranti! Tak pernah beli kereta baru ke? Bodoh tahap mangkuk jamban ko ni.

        Like or Dislike: Thumb up 9 Thumb down 0
  • weiiiii on Sep 16, 2014 at 11:42 am

    what they add with 2-yrs warranty, they take back the 3-yrs free service.
    WTH Perodua. Should have just extended it to new purchases and left us existing customers alone!

    Like or Dislike: Thumb up 6 Thumb down 3
    • Perodua user on Sep 16, 2014 at 2:31 pm

      From what i understand from the statement above.
      It should means in this way.
      1. The existing myvi or alza owners purchased during the promotion 3 years service have the option wheather to abdandon your 3 years service change to extend 2 years warranty. Conclusion is you have 5 years warranty now and called off the 3 years service.
      2. while those who does’t want to take up the option offered by P2, the 3 years service will be continue like before until mileage 60k and 3 years period due.
      3. In my opinion, the term “extends five-year warranty to Myvi, Alza with immediate effect, three-year free service discontinued” refering to the brand new car when purchased from today Msia day onwards. this new buyer will only given 5 years warranty and no free service which have been discontinued immediately effect.

      Thank you. Hopefully my interpretation is correct.

      Like or Dislike: Thumb up 11 Thumb down 0
    • Kenny on May 21, 2015 at 10:51 pm

      5 years warranty is an illusion. Perodua will earn more by charging high prices for servicing by owners forced to service at authorized SCs to keep their warranty. After 3 years when you try to claim there are 101 reasons they can give to void warranty. Can you refrain from adding accessories to your car for 5 years?

      Like or Dislike: Thumb up 1 Thumb down 0
  • Warranty is an illusion. Service charge is harsh reality…P2 is playing it smart!

    Like or Dislike: Thumb up 37 Thumb down 0
  • discontinue free service can make them selling their car at more cheaper price by 3%

    Like or Dislike: Thumb up 4 Thumb down 0
  • peyno (Member) on Sep 16, 2014 at 12:16 pm

    dah rasa tergugat la tu

    syabas iriz membuatkan p2 nak sedar diri seperti mana honda city membuatkan umw vios x keruan

    Like or Dislike: Thumb up 25 Thumb down 6
    • àlahai on Sep 16, 2014 at 1:08 pm

      Vios got rm2000 merdeka rebate and rm2000 rebate. So total is rm4000 rebate for vios, but still rakyat choose honda city.

      Like or Dislike: Thumb up 20 Thumb down 3
      • peyno (Member) on Sep 16, 2014 at 2:54 pm

        yeahhh rakyat more concern on safety now
        thay why new city attract more buyer than vios

        umq saleaman butthurt

        dulu masa new vios launch.. they said new vios will be sellinh like hot cakes

        noww??? hahahahha

        Like or Dislike: Thumb up 15 Thumb down 0
    • Motorhead (Member) on Sep 16, 2014 at 2:26 pm

      Peynobodoh..

      Kereta x rosak je berani bagi 5 thn warranty. . Bukan mcm plotong. . Ada berani bagi 5thn??

      Like or Dislike: Thumb up 4 Thumb down 21
      • maniam on Sep 16, 2014 at 3:42 pm

        Moronhead. Waranty 5 tahun pun tak guna kalau setiap 5000km ko kena sembelih kat SC P2!

        Like or Dislike: Thumb up 19 Thumb down 1
        • Same L0rrr on Sep 16, 2014 at 5:31 pm

          Yala, Proton better, within 1000km, you know power window not working , rat here and there, first day you already know the “awesomeness” of noisy but powerless engine. Less than 5000km, you spent on maintenance like Toyota at 150,000km.

          Proton better.

          Like or Dislike: Thumb up 1 Thumb down 22
        • Motorhead (Member) on Sep 16, 2014 at 5:46 pm

          Deyy airmaniAM.. ni lagi sekor x sekolah. . Skrg p2 punya interval service is 10,000km.. bengap betul.. ko punya plotong tu yg cekik.. masih 5K.

          & warranties are cost to producer.. since you don’t like warranties. . Ask plotong give you 6 months warranty la.. bodo.

          Like or Dislike: Thumb up 4 Thumb down 15
          • maniam on Sep 16, 2014 at 8:31 pm

            Moronhead/SameTakdeTelor. FYI I’m driving conti and changing the engine oil every 5k to ensure it always running good. Both of you are so sengkek, servicing your P2 at every 10k? No wonder a lot of breakdown on our road.

            Like or Dislike: Thumb up 7 Thumb down 1
          • KLWong on Sep 16, 2014 at 9:09 pm

            Those who think servicing at every 10K is better than servicing at every 5K is a plain stupid.

            Like or Dislike: Thumb up 6 Thumb down 1
          • najib on Sep 17, 2014 at 9:38 am

            PREVE model and onward, service interval is 10K km.

            Like or Dislike: Thumb up 6 Thumb down 0
          • Motorhead (Member) on Sep 17, 2014 at 2:02 pm

            AIRMANIam.. dey.. bukan psl aku x mampu.. dah kilang kata interval service mmg 10,000km.. bukan aku kata.. enjin bagus sgt..

            Mmg standard enjin toyota interval 10K.. dah lama dah org tahu..

            Ko nak service 5k ko pny psl ls mangkuk.

            Like or Dislike: Thumb up 2 Thumb down 2
          • Man Lancer GTE on Sep 17, 2014 at 11:25 pm

            Whether its 5k or 10k you have to service at their SC to ensure the warranty will not void. It is as simple as that. Get it motorhead mangkuk jamban?

            Like or Dislike: Thumb up 2 Thumb down 1
      • najib on Sep 17, 2014 at 9:36 am

        FYI, Preve is 5 years warranty

        Like or Dislike: Thumb up 7 Thumb down 0
  • guilt (Member) on Sep 16, 2014 at 12:29 pm

    At least P2 gives some assurance..

    Like or Dislike: Thumb up 3 Thumb down 3
    • peyno (Member) on Sep 16, 2014 at 12:37 pm

      baru tersedar la tu… dulu sombong

      thank u DRB

      next vios turn

      Like or Dislike: Thumb up 4 Thumb down 0
  • Protiga on Sep 16, 2014 at 1:18 pm

    Unless it is a new model, the 5 years warranty for existing Myvi and Alza will not be very helpful as people already know the car in and out. Perodua needs to put add in more features like touch screen, front parking sensors, reverse camera and steering wheel audio control, etc, to the existing SE model to stay on top of the competitor.

    Like or Dislike: Thumb up 5 Thumb down 0
  • Perodua CEO mentioned that the waiting period for Axia is not expected to be more than 2 months but most showrooms will tell buyers that they may have to wait 6 months or more. Which is true.

    Like or Dislike: Thumb up 4 Thumb down 1
    • Low Budget on Sep 16, 2014 at 4:27 pm

      I think the show room guys ‘kelentong’ because they are afraid to commit themselves for short delivery time given that the booking went already past 13500 units before the launching date.

      Like or Dislike: Thumb up 5 Thumb down 0
    • they told you need wait 6 more months to force u to go for the higher spec and price version. This is same old sh!tty trick that p1 n p2 like to use for their lowest spec version.

      Like or Dislike: Thumb up 13 Thumb down 0
    • axiabest on Sep 16, 2014 at 5:51 pm

      yeah.. just visited and book. SA told me 1 year waiting period dy coz too many booking, long queue. If book next week maybe 2 years waiting period. Hurry guys book!

      Like or Dislike: Thumb up 1 Thumb down 17
  • Just came back from P2 showroom…interest level plunging after seeing among others the so obvious plastic front grill….

    Like or Dislike: Thumb up 9 Thumb down 1
    • Low Budget on Sep 16, 2014 at 4:30 pm

      Just a small city car for the average Malaysian Joe and Jane, don’t expect it to be like Mini Cooper.

      Like or Dislike: Thumb up 9 Thumb down 0
  • hi there on Sep 16, 2014 at 3:10 pm

    Preowned Perodua ? Following the likes of BMW etc.. ?

    Like or Dislike: Thumb up 1 Thumb down 0
  • Sam "Hailat" Loo on Sep 16, 2014 at 3:35 pm

    Kereta Mudah Terbakar(TM) cover tak dlm jaminan 5 tahun ni kalo terbakar…?

    Like or Dislike: Thumb up 1 Thumb down 2
  • mastermind on Sep 16, 2014 at 5:41 pm

    better perodua extend free maintenance service for 5years …than extend warranty period…

    we know perodua ur company focus to increase revenue fees on maintenance of the car…

    but ur actions show ur are smart enough..
    . but here …i think ur are to dumb… give 5 years warranty plus free maintenance …
    you just assemble the car … with compliment of daihatsu…

    Like or Dislike: Thumb up 7 Thumb down 0
  • Sam loo. on Sep 16, 2014 at 8:11 pm

    P2 is from toyota right?… So there is rv there

    Like or Dislike: Thumb up 0 Thumb down 3
    • peyno (Member) on Sep 16, 2014 at 9:56 pm

      p2 is daihatsu

      but in malaysia they said toyota coz toyota well known rather than daihatsu

      Like or Dislike: Thumb up 2 Thumb down 1
  • Sam Loo (ori) (Member) on Sep 16, 2014 at 8:20 pm

    same like us looor..
    extend warranty means good for us. u will need to obey to our terms
    must service with us lor, until warranty expired. if u service outside, then the warranty will void ma..

    untung for them jugak, because no longer offer free maintenance, because oil price keep on increasing.

    very clever la this perodua..

    Like or Dislike: Thumb up 7 Thumb down 1
  • Wondering does this extend warranty applicable for existing vehicle that is still under warranty? Or it is only applicable for purchase new vehicle?

    Like or Dislike: Thumb up 0 Thumb down 0
  • Mr Truthfact on Sep 17, 2014 at 12:55 pm

    Well, it look like someone is really scared with the coming Proton Iriz. i believed all the MyVi owner will feel disappointed with their car. Proton Iriz offered much much better than MyVi. Yes, the price gap (less than 1k) between Iriz and MyVi, but what you will get with Proton Iriz is more than you expected. Lower end variant for Proton Iriz (1.3L standard MT) offered with more safety features compared to lower end MyVi which is only have 2 airbag and ABS (optional)???

    Iriz : 5 star Asean NCAP
    MyVi : 3 star Asean NCAP

    Your choice is only in your hand…

    Like or Dislike: Thumb up 6 Thumb down 1
  • Myriz on Sep 17, 2014 at 9:31 pm

    As an owner of a 6 year old Myvi which has served me well, I intend to upgrade when I change to the next car soon. Changing to Axia is like downgrading. Current Myvi does not offer any improvements in engine, features, etc except for changes in looks which are deem outdated when compared to other new models. Perodua must take note otherwise it will lose one owner like me.

    Like or Dislike: Thumb up 4 Thumb down 1
  • ZALI_YOSH on Sep 22, 2014 at 5:15 pm

    After 10 years??? Are u SERIUS PERODUA??
    Come on.. Go with new design already MANNNNNN….
    Still with MyVi… Adoi…

    Like or Dislike: Thumb up 0 Thumb down 1
  • khairul on Aug 07, 2017 at 3:21 pm

    if car service overdue and more ten thousand kmkm,warranty still valid?

    Like or Dislike: Thumb up 0 Thumb down 0
  • khairul on Aug 07, 2017 at 3:23 pm

    kalau service kereta lewat dan lebih 10,000 km warranty masih sah?

    Like or Dislike: Thumb up 0 Thumb down 0
  • kokkee on Aug 14, 2017 at 2:48 pm

    5 year warranty under what item? is 2 year car the aircone is broken is it still warranty?

    Like or Dislike: Thumb up 0 Thumb down 0
 

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