BMW Tyre Warranty Programme now here in Malaysia – 24-month coverage against tyre damage

BMW (3)

After extending the warranty period on new BMWs from two years to five last year, BMW Group Malaysia has now announced the arrival of the BMW Tyre Warranty Programme, offered on all new BMW vehicles and BMW-approved star-marked tyres sold from January 1, 2016.

The 24-month warranty covers against tyre damage caused by any pointed or sharp objects such as nail or broken glass, or by hitting the edge of a kerb or pothole, but is only applicable if there is no existing guarantee or insurance that already covers the tyres. The cost of tyre fitment and balancing is also covered, but not alignment or vehicle towing – the latter because most BMWs are now fitted with runflat tyres.

To make a claim, the dealer will inspect the cause of the damage and calculate the current market value of the tyre, based on tread depth and the retail price of the tyre during the time of change.

Full compensation will be offered on tyres with a tread depth of more than 7 mm, while those from 6.9 mm to 6.0 mm, 5.9 mm to 5.0 mm, 4.9 mm to 4.0 mm and 3.9 mm to 3.0 mm will be given 80%, 60%, 40% and 20% compensation respectively. No compensation will be given for a tread depth of less than 3 mm.

The warranty is valid within 24 months from the date of first registration of a new BMW, the date upon which the new tyres were purchased or upon reaching all four tyre claims, whichever comes first. For replacement tyres or new tyres purchased through aftersales, the warranty will cease when a claim is made.

As usual, there are terms attached – the warranty is linked to the vehicle the tyres are mounted on and is non-transferable if the same tyres are fitted on another vehicle. Furthermore, it does not cover damage caused by normal wear and tear, as well as defects resulting from improper or incorrect use of the tyres.

Other instances not covered include participation in driving events or test drives with racing characteristics, vehicle accidents, unauthorised vehicle modifications, as well as excessive or uneven wear due to false track and camber adjustment, inaccurate tyre pressures or the fitment of defective bumpers.

The warranty is only applicable for personal vehicles, and will not cover vehicles used for commercial purposes such as car-for-hire, taxi or any driver car services. It will also cease automatically and with immediate effect if the vehicle is sold commercially or outside of Malaysia.

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Jonathan Lee

After trying to pursue a career in product design, Jonathan Lee decided to make the sideways jump into the world of car journalism instead. He therefore appreciates the aesthetic appeal of a car, but for him, the driving experience is still second to none.

 

Comments

  • Driver on Jan 14, 2016 at 6:24 pm

    If you are a man, first thing you do when you get a BMW is throw the stupid RFTs into a river and get normal tyres. Then buy a pump and tyre filler and you are set for an Ultimate Driving Experience. M cars don’t have RFT tyres for a reason.

    If you buy the car for your wife or mistress, then keep the tyres.

    Like or Dislike: Thumb up 34 Thumb down 4
    • China Girl on Jan 14, 2016 at 9:58 pm

      Really? What’s the difference that make RFTs a killjoy?

      Like or Dislike: Thumb up 0 Thumb down 1
    • any1here on Jan 14, 2016 at 10:05 pm

      Second that. get a mobility kit instead.

      The goody**r rft crap which they put on the cars don’t even last a month a are prone to sidewall failure. What’s more amusing is AB requires the customer to deal with GY instead of taking it up themselves. So the offer above is probably just lip service.

      Like or Dislike: Thumb up 0 Thumb down 2
    • bunny on Jan 14, 2016 at 10:10 pm

      Captain? Whats rft?

      Like or Dislike: Thumb up 0 Thumb down 1
    • Driver Also on Jan 14, 2016 at 10:28 pm

      I agree with u Driver… RFT is not a good tyre and much much more expensive. Better use the normal tyre.. and get 1 more spare tyre in your boot.

      Like or Dislike: Thumb up 1 Thumb down 0
    • BMW are bunch of liars. Now talk big when claim time, they make hassle and decline. Same with their 5 year warranty. Don’t be fooled

      Like or Dislike: Thumb up 0 Thumb down 3
    • No.. U don’t pollute the river….

      Like or Dislike: Thumb up 2 Thumb down 0
  • Jimmy on Jan 14, 2016 at 10:17 pm

    Thank you. Small amount, but it shows sincerity.

    Like or Dislike: Thumb up 0 Thumb down 0
  • Lembu Jinni on Jan 15, 2016 at 12:35 am

    Seems like a lot of these bmw & benz abandoned on the road shoulder due to flat tire lately. The owners should not have changed their run-flat tires to normal tires since most of them doesn’t even know how to change a flat tire. if those cars were fitted with run-flat tires & tmps, these unlucky situation won’t befall on them.

    Like or Dislike: Thumb up 6 Thumb down 0
  • utter rubbish. lies. they will find fault. i have complaint many times. they simply find ways to say your fault. after i change 5k to another brand. no problem at all. big lies

    Like or Dislike: Thumb up 1 Thumb down 0
  • Yay or nay for RFT is subject to individual.

    For me, I am against RFT with reasons:

    1. Driving skill nowadays is compromised. RFT user may have no idea of how to change tyre. Same goes with manual tranny. It is hard to find a decent economical car with it. Everyone is using auto/ septronic/ tiptronic/ etc.
    2. RFT user may have no idea what is wrong with their tyres. Nowadays everything is ‘subcon’ to other. washing car, servicing, potong rumput laundry, jaga anak etc etc… Car nowadays just a tool.
    3. The bonding between car & driver will be affected due to driver doesnt’ really understand his / her ride.

    Ciao!

    Like or Dislike: Thumb up 1 Thumb down 0
    • Datuk Lawrence's Assistant on Jan 15, 2016 at 1:40 pm

      Do you know how to fix your smartphone? Everyday you also use mah. Cars are moving into that direction. They used to be very mechanical but now a lot is computerized.

      Like or Dislike: Thumb up 1 Thumb down 1
      • Oh my, your phone damage? masuk air kah? Yes I can fix it for you. But if its your own phone I rather throw it into fire. Cheers dude

        Like or Dislike: Thumb up 0 Thumb down 0
  • blackbox on Jan 15, 2016 at 4:55 pm

    I am using RFT for my 328i, so far no compliant. Will stick with it for next set. The front last me 55k km. The rear is approaching 60k km. So far so good.
    The reason is I don’t want to add additional weight at the back by carrying additional tyre. RFT is stiffer than the normal tyre, I believe the suspension of all BMW tune for that stiffness, if change to normal tyre it might be too soft. By the way the RFT that come with my car is Pirelli.

    Like or Dislike: Thumb up 3 Thumb down 1
  • arhusin on Jan 15, 2016 at 5:51 pm

    Its like saying i want to give u warranty but u must drive like uncle ( like snail), drive only inside ur house porch, do alligment every week, do balancing every 3 days, chambering everyday, check presure every 2mnt. Such a sincere effort. Bm should just say warranty 24month for the stupid who believe me.

    Like or Dislike: Thumb up 0 Thumb down 0
  • Lee ann forest on Jun 28, 2017 at 11:35 am

    4 months of driving and my tyres are in bad condition. Have been bringing this complaint up so many times n they say its normal! Its so bad now yet they say its normal! Why is BMW giving useless tyres! Giving me a full load of crap excuses!

    Like or Dislike: Thumb up 1 Thumb down 0
 

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