Uber has announced that it is trialling cash payments for rides in Kuala Lumpur. The online transportation network company said it is aiming to become more accessible to Malaysians with the introduction of cash as an alternative payment option.
“Malaysian riders and driver-partners love the flexibility of cash and credit options combined. By testing out cash payments in KL, we’re hoping to provide all Malaysians, no matter which city you call home, more choice and a payment option that suits your needs,” the company said in a statement issued yesterday.
According to Uber Asia Pacific director of communications Amy Kunrojpanya, the move to introduce cash payments into the equation was to remove the fear factor some first-time riders might have.
“Not everyone is comfortable using their credit for online or mobile transactions – we listened to these concerns and introduced an alternative so that every Malaysian can have the freedom to choose the way they travel, and cash is a truly inclusive way to let everyone move around their city easily,” she said, adding that the introduction is expected to increase the adoption rate of new riders by around 45%.
There are five steps to paying by cash – select Payment in the app, pick cash as the payment option, confirm your pickup location and request your ride, and at the end of the trip, pay the fare (exact change or rounded up to the nearest ringgit) directly to the driver.
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I personally do not support this cash option it will create more hazard on money holding, allows more unidentified person (like foreign worker) to use UBER and consume more time for driver to stop and find changes for cash.
Cash is KING!
Boooo. No to cash. Even grabcar is moving towards cashless payment but uber is moving backwards.
why dont use credit card and debit card?
cash payment will be same as taxi…
Most of Mat Salleh that have salary RM15-20k per month moves around KL area with basic fare of RM2.30, let them pay cash. 7 days credit for Uber driver for RM2.30 is way too long. Hehehe…
Why would anyone want to earn 2.3 ringgit driving someone basking in KL traffic haha . Dumb Malaysian
Uber is going backwards. Why go cash that slows everything down and increase risk of collection. Makes no sense. Uber is a bit more premium and that’s why ppl like to use it. This downgrades the service. 100% wrong decision
Definitely wrong decision. This will also increase risk to the driver. If passenger do not want to pay after taken the ride, how? Driver report to police? How to report to police when Uber legality is questionable within the law framework of Malaysia. Stick to credit card and built a niche market will be a right decision. Or else Uber will loose out to Grabcar.
inviting thugs!