Public transport users will now have access to a brand-new mobile application called iTeksi. As the name suggests, the app allows users to book taxi services in a similar fashion to Grab. However, the service, which is owned by H&N City Taxi, differs from its competitors in one aspect, according to Berita Harian.
Speaking to the publication, iTeksi Malaysia managing director Harvinder Gill said only licensed drivers with proper documentation (including Public Service Vehicle licences) are allowed to be listed on the app to ensure the safety and comfort of their riders. Such requirements are not needed for Grab and Uber drivers, which has incurred the anger of many taxi drivers in the country.
“Taxi drivers in the country are entangled with all sorts of negative perceptions following complaints by the public of drivers who cheat and those who did not give a good service. Following this, we came up with the idea to develop this application that is based on quality, discipline, honesty, accessibility and innovation so it can be an added value to the taxi industry,” he said.
Like other applications that provide a similar service, passengers who are unhappy with their ride experience can make a complaint within the app. As of current, around 1,500 taxi drivers have been listed in the app, which is available for Android and iOS platforms.
iTeksi is just one of the many mobile apps that have been introduced in the country. In November, MesraCab made its debut, followed by Oride.taxi a few months later. Even the Land Public Transport Commission (SPAD) are coming up with an app of its own.
With so many mobile applications to choose from, which one do you prefer? Do the alternatives to Uber and Grab provide a similar or better experience? Let us know in the comments below.
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I bet more taxi driver will ask for fixed price. Provide better explanation on fixed pricing, maybe to KLIA would be okay but what if taxi driver start to abuse it? Fixed pricing is the loop hole for this app. Use uber or grab lah people.
Bunch of lazy fools. No app can change the attitude of our teksi samseng charging RM300 to a white man for a teksi ride from KL Sentral to KLCC at 10 am in the morning.
Malaysian teksi drivers have lots of dosa ie sin. For years, most of them (not all) but 90% of them were cheating Mat Sallehs with exorbitant pricing. Every Mat Salleh who has ever sat foot in Malaysia has got cheated from these idiots.
Besides that they all cheat Malaysians. Most of them modify their meters. It runs faster. Most Malaysians kena double charge all the time. Then, you have the clowns who don’t use meter and just drive away.
I have seen a pregnant mother carrying another baby in her hand asking the teksi driver for a ride. the guy said “Tak pergi sana, banyak jam” and drove off before the lady closed her door. The lady also nearly fell.
No app can help our teksi drivers. A bigger joke is the fact that 90% of teksi drivers are promoting KL as the sex city of Asia. They all receive commissions from pimps and brothel owners when they bring clients to them. Every single male passenger has been asked “Mahu perempuan?”
How is an app going to change our teksi drivers attitudes?
Be respectful to people, not all are bad. I met good and honest one too. Put sarcastic word does not make your standard higher.
Download this app to sit in a 1995 Iswara paying fixed price without air cond? No thanks!
Can trust or not this app? I see they spelt Proton Persona wrongly. Proton Person?
What’s wrong with wrongly spelt? U also forgot to unzip your pant once in life!
it shows you are living in a non professional world that tak-apa is ok for you..same to all translate wrongly to welcome foreign ambassador by using google, again and again also tak apa..yup, thats bolehland cronies world that connection is over qualification and sink the country, that your proton power windows also rosak tak apa..
I’ve lost count of how many taxi hailing apps were launched or announced in the past few months. One even had a booth at the Mid Valley IT Fair, begging people to sign up. I took the free powerbank and deleted the app right after walking away.
there is a popular saying i like to quote “if you cant beat them, join them”.
so this is a good step. but to have a 15 years old waja with dirty seats and smelly cabin is no match for uber though.
myteksi already serves this purpose. Just another crony-seeking opportunists trying to take a share of the app-sharing pie
What happened to the mesracab app that was launched to compete with uber and grab? now another one? Sendiri pun tak competing …. somemore want to blame others.
The drivers are the same. Therefore it won’t work.
Do you think customers will dare complaint ?
It’s time the govt ban all taxis and allow uber, grab to flourish.
Been using Uber ever since its launch here and have absolutely no complaints on their service. Normal taxi? Shitload of bull ranging from dirtiness, taking their own sweet time to drive, harsh and noisy ride, the list goes on.
Syabas kerana berani bersaing secara adil. Bukan cam.proton, dah 30.tahun pun masih nk harapkan kerajaan lindung.
U can create a 1000 apps and the best apps anytime…but these dumb taxi driver no smartphone la..even have also dunno use and not willing to use..that’s y they protest like no tomorrow..
Let me guess, this app is from a umno affiliated crony? Just a guess
its probably from the taxi license companies themselves…LOL…
Its the attitude of drivers & condition of the car that matters. App is just a means. And the market is more than just IOS and Android phones. Uber is still the best.
Yes, apps is like the country, the operator is like the government. It’s user is like rakyat.
In the end, operator’s efficiency and user experience matters the most.
For a while, Uber passengers’ credit card transactions have been a massive flow of the ringgit out of the country. Good for every Malaysian then!!
They’re remitted back as payment to the drivers anyway.
Wrong. They are running on a loss. Ask Leon Foong. Money has been coming into Malaysia, and the 80% goes to the driver. In fact its 90-95% due to incentives. When you pay RM5 for your trip from Telawi to KL Sentral, the driver actually gets maybe RM8-15 depending on incentives.
But even so, remittance is not an issue. Investment drives ancillary development and provides employment and expansion of complementary services. Non-issue from an economic standpoint.
Its just a lazy rip-off of Grab, no? Sue them.
guna teksi bermeter lebih bagus..terbaik …