Uber replaces price estimate with guarantee – surge pricing to remain, but will be included in fare total

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Uber riders will soon find that the ride-sharing app’s pricing will be displayed differently; the company is moving away from showing the surge pricing feature, though it’s not really doing away with it.

Instead of a fare estimate for the rider’s destination plus a multiplier, if surge pricing is in effect, the app will directly show a guaranteed price for the destination. That means surge pricing will stay, though rather than displayed separately, the additional cost will be worked into the price guarantee.

The quoted price will still be in effect if the driver gets lost or if he or she takes a different route, and if passengers need to make changes to the route or destination, either passenger or driver can update the ride, and the new price will be displayed immediately.

UberPool riders – ones who carpool with other Uber users for their Uber rides – already see pricing this way, and Uber says it has made the switch since April.

The upfront fare system is still being tested in six US cities (New York City, Miami, San Diego, Philadelphia, Seattle and Jersey City) as well as in five cities in India (New Delhi, Kolkata, Mumbai, Hyderabad and Chennai). In the next few months, the transportation network company will be deploying its new upfront fares to its other markets globally.

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Mick Chan

Open roads and closed circuits hold great allure for Mick Chan. Driving heaven to him is exercising a playful chassis on twisty paths; prizes ergonomics and involvement over gadgetry. Spent three years at a motoring newspaper and short stint with a magazine prior to joining this website.

 

Comments

  • Anti Taxi = support Uber = support SPAD = support Najib

    Like or Dislike: Thumb up 1 Thumb down 4
    • They haven’t decided to ban uber or not bro… but why support spad means support politicians?

      Like or Dislike: Thumb up 0 Thumb down 0
  • Uber and Grab are haram. Pls support our local taxis

    Like or Dislike: Thumb up 3 Thumb down 11
  • Ben Yap on Jun 24, 2016 at 1:07 pm

    uber drivers that get stucked in the traffic jam will be on the losing end….

    if this is implemented here, many drivers will not drive during peak hours unless there is a surge.

    Like or Dislike: Thumb up 10 Thumb down 1
    • Big Willey on Jun 27, 2016 at 10:31 pm

      I don’t think that will be the case. Uber gets away with a lot of BS because drivers don’t react to what Uber does. Ex: Uber lowers fare… drivers get upset but keep driving. Uber doesn’t care even if drivers quit. They just market to more potential drivers and trick them into driving. This will continue for years until self-driving cars become a reality.

      Like or Dislike: Thumb up 0 Thumb down 0
  • Uber and other ride sharing keep improving, however taxi doing the other way round by draging passenger out from uber. What a joke.

    Like or Dislike: Thumb up 5 Thumb down 0
 

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