Berjaya Auto Alliance is requesting Peugeot owners to take part in its customer information update exercise

Berjaya Auto Alliance is requesting Peugeot owners to take part in its customer information update exercise

Berjaya Auto Alliance (BAASB) is currently is running a customer information update exercise in order to streamline its system, and is requesting current Peugeot owners to update their particulars online via the official Peugeot website in Malaysia.

Through a dedicated page, owners will need to submit provide proof of their vehicle registration card, service and warranty booklets, insurance information (optional), as well as vehicle registration and chassis numbers. All information collected would be protected in accordance to the Personal Data Protection Act (PDPA) law of Malaysia.

According to the company, the exercise serves to ensure important information is made more accessible to existing owners. This includes service reminders, warranty periods, service campaigns, news and additional support.

As a brief recap, BAASB is a joint venture between Berjaya Corporation and Bermaz Auto, which hold a 51% and 20% stake respectively. Aside from distributorship of Peugeot models, the company also obtained the rights to provide aftersales and spare parts for Citroën and DS cars.

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Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard’s strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.

 

Comments

  • Getting customer information in order to upsell?
    I thought they should get more existing customer to feedback on their products and services in order to improve

    Like or Dislike: Thumb up 3 Thumb down 3
    • Azeezkawtim on Jan 06, 2021 at 2:36 pm

      Naza bijak din reveal owners info to PDPA law

      Like or Dislike: Thumb up 6 Thumb down 0
    • They want to know how many waterfishes still keep their Pugs and haven’t sell off yet. The higher the numbers, the higher they can charge for extended warranty services.

      Like or Dislike: Thumb up 2 Thumb down 6
  • seancorr (Member) on Jan 06, 2021 at 1:27 pm

    Welcome to hopefully a better future for Peugeot owners…

    Like or Dislike: Thumb up 10 Thumb down 0
  • Engineer on Jan 06, 2021 at 1:37 pm

    Berjaya Auto can get all these info from NAZA the distributor here. Easily pullled from NAZA peugeot database, instead of troubling the Peugeot owners..

    Like or Dislike: Thumb up 11 Thumb down 8
    • I’m guessing naza doesn’t want to share… And I’m not surprised.

      Like or Dislike: Thumb up 7 Thumb down 0
    • panjang on Jan 06, 2021 at 4:26 pm

      Most probably due to PDPA as Berjaya is a totally different entity.
      Unless, NAZA got the owners consent.

      Like or Dislike: Thumb up 2 Thumb down 1
  • suomynona on Jan 06, 2021 at 2:07 pm

    Aiyah..I’m part of the owners, I’ll update asap

    Like or Dislike: Thumb up 1 Thumb down 1
  • muka_tebal on Jan 06, 2021 at 2:37 pm

    shouldn’t BAA get such info from the previous distributor?

    Like or Dislike: Thumb up 0 Thumb down 1
  • KIA cam mana? still no one wants…

    Like or Dislike: Thumb up 3 Thumb down 0
  • David on Jan 06, 2021 at 6:46 pm

    What an marque but at an sad state in bolehland

    Like or Dislike: Thumb up 1 Thumb down 0
  • E-View on Jan 06, 2021 at 8:15 pm

    And then sell the updated database to marketing firms !!!

    Like or Dislike: Thumb up 5 Thumb down 0
  • Teh Hwa Kear on Jan 07, 2021 at 4:56 am

    Peugeot 208

    Like or Dislike: Thumb up 0 Thumb down 0
  • Anita Binti Mohd Arshad on Jan 08, 2021 at 2:25 pm

    Existing customer to feedback on their products and services in order to improve

    Like or Dislike: Thumb up 0 Thumb down 0
  • Bernard on Jan 09, 2021 at 10:16 am

    Can we have a date ( or an idea) when the new 2008 will be available for sale in Malaysia and if the new 208 is also on the list of been introduced.

    Like or Dislike: Thumb up 0 Thumb down 0
 

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