The Kuala Lumpur Sentral Taxi Drivers Association agrees with the London Cabs website claim that Kuala Lumpur’s cabbies are the ‘worst in the world’. Its president, Badrol Hisham, also said it was true that taxi services in KL are the worst since the Land Public Transport Commission (SPAD) also concurs with this assessment.
“Nonetheless, SPAD’s involvement with taxi associations is at a minimum, and anyone can be a taxi driver, even ex-convicts,” he added. Badrol believes its time for SPAD to tighten the screening process of taxi drivers and not be lenient in giving out licenses.
“SPAD should give more intensive training for taxi drivers to improve their attitude and services,” he laments.
The website, London Cabs, states that in its “10 Countries with the Worst Drivers list,” KL cabbies often overcharged customers by refusing to use the meter or by taking longer routes intentionally. Interestingly, Rome’s taxi drivers came in second and those in Bangkok were in third place.
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AI-generated Summary ✨
Comments express frustration with Malaysian taxi drivers’ poor attitude, reckless driving, and dishonest practices like overcharging and renting permits. Many blame government agencies like SPAD and political figures (UMNO, BN, Najib) for the system's flaws, including corruption and monopoly control that hinder service improvement. Some comments highlight that drivers often blame external factors for their low income, ignoring their own responsibilities. Negative sentiments include allegations of cheating tourists, promoting illegal activities, and promoting Malaysia as a sex tourism hotspot. Several comments suggest adopting Singapore’s model or embracing competition from Uber and Grab to improve service quality. Overall, there's widespread dissatisfaction with taxi services, coupled with political blame-shifting, and calls for systemic reform and better regulations.