A particular stretch of road in poor condition, and want to report it? Well, you’ll soon be able to do so via a smartphone application – the Works ministry has said that it’ll create a smartphone app to make it easier for the public to lodge complaints on road and infrastructural problems, Bernama reports.
The public can take photos of road or infrastructural damages and send them to the ministry – via the app – for follow-up action, Works minister Datuk Seri Fadillah Yusof said. He however added that that the ministry was only responsible for highways and federal (national) roads and their infrastructure, and not that of state and village roads, which were under the auspices of state governments.
“This is our initiative we will carry out in expressing the ministry’s full commitment to give our best service to all Malaysians,” he stated, adding that the ministry will be engaging the public on a broader front via social media means, using platforms such as Facebook and Twitter to deliver information.
