A particular stretch of road in poor condition, and want to report it? Well, you’ll soon be able to do so via a smartphone application – the Works ministry has said that it’ll create a smartphone app to make it easier for the public to lodge complaints on road and infrastructural problems, Bernama reports.
The public can take photos of road or infrastructural damages and send them to the ministry – via the app – for follow-up action, Works minister Datuk Seri Fadillah Yusof said. He however added that that the ministry was only responsible for highways and federal (national) roads and their infrastructure, and not that of state and village roads, which were under the auspices of state governments.
“This is our initiative we will carry out in expressing the ministry’s full commitment to give our best service to all Malaysians,” he stated, adding that the ministry will be engaging the public on a broader front via social media means, using platforms such as Facebook and Twitter to deliver information.
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AI-generated Summary ✨
Comments express mixed feelings about the smartphone app for reporting poor roads, with many praising it as a positive initiative but concerned about its effectiveness and implementation. Some skeptics doubt it will lead to real repairs, citing past government failures, slow response times, and poor road maintenance practices. Others are hopeful that involving the public can pressure authorities to improve road conditions, especially if GPS and photo features are utilized. Several comments criticize the quality of repairs, road standards, and government management, suggesting that without proper follow-up, the app may become another ineffective gimmick. Overall, there is a cautious optimism that the app could help, but many doubt it will deliver significant improvements without proper action and accountability.