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In an effort to improve urban mobility, Uber Malaysia is continuously in discussions with various government agencies, including the Land Public Transport Department (SPAD).

According to the ride-sharing service provider’s general manager, Leon Foong, the engagements have been fruitful so far, and focused on the public and riders’ interests, safety, plus how to make public transportation services more reliable.

Speaking to Bernama, he said, “things are going well and we hope to come to a solution that is beneficial for urban mobility.” However, he declined to elaborate further on the matter, stating that it was too soon to predict the outcomes of these discussions.

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Restless taxi drivers have been urging the Government for an ultimatum in relation to the legality of ride-sharing services like Uber and GrabCar. Currently, the Malaysian Communications and Multimedia Commission (MCMC) deems the ride-sharing app legal.

On the other hand, those who provide the service through the app without the proper legal documents are in breach of the Land Public Transport Act 2010. SPAD has stated its intent to amend the Act, which will allow it to take direct action against the ride-sharing app developers.

Even though it appears that many parties are against the ride-sharing service, there are those that support them. This includes Finance Ministry secretary-general Tan Sri Dr Mohd Irwan Serigar Abdullah, who mentioned that Uber’s business benefit low income earners by supplementing their income.