Attention Honda owners. Honda Malaysia (HM) today announced a “product update” a.k.a. recall for 93,929 units comprising various models to replace the 12V battery.
Affected models include the City (2003-2014 YM, 2016 YM), Jazz (2009 YM, 2012-2013 YM, 2015-2016 YM), Civic (2010, 2012-2013 YM), Insight (2011-2013 YM), CR-Z (2012-2013 YM), Freed (2010-2012 YM) and CR-V (2013 YM). See the chart above for a clearer view of the models and year of manufacture.
UPDATE: We’ve contacted HM for clarification and the company says that the recall is necessary as the 12V battery fitted to affected vehicles “does not meet Honda Malaysia’s specific requirements, and it may lead to battery damage when the engine is started.”
The reason cars as old as 2003 are included is because some owners have continued to return to Honda service centres, and batteries might have been replaced at official facilities. These replacement batteries could be affected, and to be sure, HM has decided to recall and replace 12V batteries across the board.
HM says that there have been no injuries or accidents related to this issue reported in Malaysia, and that current selling models are not affected. Customers will be notified by a letter, which would include details of the product update. Upon receiving the letter, proceed to a Honda dealership for inspection. All parts and labour charges will be borne by HM.
Customers can also check their vehicle’s status by calling Honda’s toll free number 1800-88-2020.
For heaven’s sake…not again !
This would be the third recall for my Honda City. First was starter motor product update, ssecond was driver side airbag inflator replacemet and third would be this. But im glad hey are recalling to fix problems. Rather be safe than sorry.
Many would have already changed the car battery la
Still one reliable car
We are still kept in the dark about the details. Hope some explanation by Honda would shine some light about the information.
Luckily dont buy Honda, go support local product Proton and P2 ! We only buy import Germany car.
and so it begins. looks like malaysia is not immune from recalls.
better than none..
Cool free battery!
Bull shit!! No need recall.. Mine 2007 Accord airbag issue was recall by last year but still no further action even I keep follow up to contact Honda Malaysia!!!
Exactly- my CRV as well since last year, parts not arrive was their excuse after 1 year. No action, a lot of bullcrap from Honda.
kenapa saya punye senang jer. service adv tengok dalam sistem pastu tanya .. dia terus buat. tak perlu call 1800 pun.
I’m consider Honda Jazz as my new car, is there any problem with this car?
They are replacing battery with a new one? Did I read that right? Cos judging by year of manufacture, most of these cars may not even be using the original battery that came from the factory anymore, as it would have died and replaced with another. So would those who have changed battery to another brand, still be applicable for this recall?
Only those having Honda OEM battery from day 1 or those who got replacement at Honda SC involved in this program.
If you change at Ah Chong Battery shop, no need to do so
12v battery as in the battery in engine bay ?
Yes.
Dear Paultan,
As we know, 12V batteries are only covered for the 1st year after purchase. By 2nd year, most of the owners would have long replaced the 12v battery.
Recalling a 12v battery for a 2010 model car… is this a joke? LOL!
not 2010 , is 2003 model… hahahah.. stupid recall by honda malaysia. the best joke of 2016
Total recall.
YM 2003 battery also affected? Who still uses the car’s original battery after 3 years? Cranking the car manually like the model T meh? lol
Haha…alrdy replace the battery -_-
Not sure what is this recall for. 12v battery? How about those already change a new one?
YM 2013 for Honda City? can the car still running on the factory battery for 13 years? Normally battery can last maximum 3 years only.
Correction: YM 2003
Is this a joke or what? 12V battery, most would have changed to a new one on their own after 1-3 years ownership of the car. U expect a 2003 Honda City still using the same 12V battery for 13 years? Wow
…meaning all this whule bila your bateri kong, can claim balik meh???
Does this mean that the car owners will buta-buta get a FOC 12V battery replacement? Not bad, will save them at least RM140++ :)
Honda has had several recalls in the past 2 years, hardly anyone complained. Proton announces one recall, everyone starts bashing them.
It has been almost a year since the last recall for the airbags. Honda service center say still waiting for the parts. Is this just a PR exercise or are they really serious about the recall.
Now what could possibly be the issue with the car battery???
After airbags recall now battery recall… Proton recall for hose everyone condemned… Anyway excellent execution for buyers safety….
I am still on the original battery on my 2013 CR-Z. What is the problem with the battery?
not fair, why only year 2003 city entitled for the free 12V battery replacement. Come on recall for all the Honda series being sold in here since dated 1970s, that’s what we call “value added service”…
Danny, as a service to paultan.org readers would it be possible for you and other paultan.org writers to ask for details from manufacturers when there are safety recalls like this. I don’t even see anything mentioned in Honda Malaysia’s website as of this writing and there’s a lot of speculation in the comments already.
If Honda Malaysia says “there has been no injuries or accidents related to this issue”, I’m tempted to think that there could be a potential for injury or accidents related to this. All the more so to provide details rather than wait for a letter from Honda Malaysia or if they ever decide to update their website.
What about Honda city 2015?
City 2015 look out for failed CVT gearbox. Call me when your gearbox fails. I’ll come over and take a selfie with you and your trash car.
And drive it into Klang river.
better replace the batt……if not kabooommm! baru tau….
i just replace my 2010 civic battery at honda 2 months ago. Would i need to replace again?
I’m just wondering. Could they suddenly found many fault with your car while performing battery check? Then tell you to fix this fix that.
What kind of amateur car maker is this? They managed to mess up simple thing like this.
What a disgrace.
hehehehe….my honda kapchai battery need to change oso???
I have replaced my 12v battery last year , is it still require to recall or get claim that on what i have paid for
I just replace the “defect battery” with my own cents a week before…..well in this case then i will install again the defect battery into my jazz and drive to honda service center to get a new spare of battery hohohooo
engine bay battery…
this morning, 8/3/2016, we called hm 1800 and spoke to a certain En Habin. he said only ONE unit of 2013 CRV is affected. And that hm has and know that particular number as they have the engine number and number plate. Do you believe this Habin? Is he trained by hm to parrot a simple answer and to q quickly brush me off? Do you beliebe that out of the XX00000 CRV sold in 2013 in Malaysia will only have just ONE unit CRV affected? And even if it was, Habin said they/hm know the number plate, the chasis number and they could have settled the problem of just ONE crv, but they didn’t…So, it begs the question: whats the real story?
I have already faced this issue 2 years back and now comes the recall…….I believe the issue must be with the pan****** 12V battery where usually will face startup problems…I know some SC even changed the Starter motor thinking the problem was from there….:)
Called HM and gave my car plate info (city 2013) and after checking I was informed that my car is not affected. So it begs the question which statement is true..
So what’s wrong with the battery anyway?
My CRZ battery total kaput one week after taking the car and I have to gaduh to demand and got a new replacement battery. That was in 2012. One year later, I need to replaced the battery again, but this time they refused to entertain … Say battery replacement is only once that’s all. I just cannot believe the silly BS these people say whenever you try to claim for warranty. So I was “BETUL” to claim that their battery is DEFECTIVE in 2012. Anyway I NEVER buy the replacement battery from HONDA as there are plenty of choices outside. It’s just a normal 12V battery even though CRZ is a hybrid car. RECALL is just a PR exercise, they will NEVER fulfill your claims — I’m still waiting for my wife TOYOTA air bag, my BMW engine fix and CRZ front air bag recall. Don’t have too high hopes.
Agree. I faced the same issue with my CRZ’s 12v battery in 2012. I was ‘luckier’..because mine kaput after 3 months. After spending numerous weeks and calls , they replaced me with a new OEM battery. I asked for $$$ compensation since I already needed to get a new 3rd party batter to move my car, but they insisted it’s not their policy. Fine, so after 9 months.. that OEM battery kaput again ! I just gave up. My Cap Ayam battery from Ah Chong lasted me like 2 years without issues.
so meaning that panasonic battery is not good lah?
This only affects those cars which has changed the batteries in honda service centers right? So this means it is a problem of the vendor (battery supplier to honda Malaysia ). Things like this do happen when there is virtually no automakers who produce every single component of the vehicle. Why the big fuss? Call them and check if your vehicle is affected and if so go and get your free new battery.
I bought my car last year.So far, i experience 1 time power failure and unable to start the car but the next morning i able to start car and clock timing already reset by itself.
Honda Malaysia told me that my car effected and have to wait for the letter to authorize change battery.
Well, look at the bright side. Honda as a company acted as a professional and provide facilities to recall products to rectify an identified problem.
Proton? if got problem they don’t even care even if it’s a manufacturer design fault.
hahaha honda useless, kesian all this ah beng support this useless honda
I have a CRV since 2007 and recently bought a Jazz in Nov 2015. I am disappointed with them saying I cannot use my own engine oil when I have being operating a Shell station since 1984. All this while I have used Helix Ultra for my CRV and have not have any problem with my car. Now when I send my new Honda Jazz, I was told I cannot use my own engine oil which is Helix Ultra. Please comment.
I didn’t aware of this and my car battery just exploded this morning! Luckily it happened without my baby in the car. The explosion really frighten me & I was like jumping out from the car immediately. (Honda City 2014)
My car battery from Honda city 2014 model just exploded and I did not receive any letter on this!!
My 2014 city battery also exploded, both side of the battery open and can see the plates inside.
any problem with the latest Honda Jazz E ?
Dear friend,
My 2014YM Latest model Jazz also kena (exploded) this morning. Which i see the chart above which is no need to replace. Luckily im safe.