The RFID payment system at the DUKE and SPE highway is still down, but highway authorities have an update as to what happened.
According to a new announcement on DUKE’s social media pages, TM’s fiber optic cables that supply connectivity to the toll plaza was found to be vandalised.
Since RFID and PayDirect require communication with Touch n Go eWallet’s servers, the loss of connectivity due to vandalised fiber optic cables is what has caused the service to go down. TM is currently still working to restore the service.
You can still pass through the toll using physical Touch n Go card balance via tapping a physical Touch n Go card at Touch n Go lanes or using SmartTAG. Remember to reload your physical card if you want to use DUKE and SPE today because PayDirect does not work.
Perhaps this could be a use case for 5G technology which is much faster than 4G LTE – perhaps highway operators should consider a wireless backup for the toll plazas using 5G connectivity?
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Proven again the weakness of “centralized” solution
So, vehicles fitted only with (RFID) eWallet cannot use these highways for now? The other side of relying on latest toll-payment technology.
Not only RFID users, those that link their Touch n Go cards to the ewallet also cannot used the PayDirect feature.
Not only RFID users, those that link their Touch n Go cards to the ewallet also cannot used the PayDirect feature.
Actually more of the dark side of how Malaysian politicians like to dish out monopoly to crony companies like TM (Time fibre is still low coverage) and DNB’s 5G while the problem will go on and on and on till 6G or what ever comes next.
TM: panggilan anda tidak dapat dihubungi, sila cuba sebentar lagi…
TnG not using the fibre? It’s using dail-up TM 1515?
The problem caused massive waiting lines on both sides of Duke. Duke management should open gates during the congestion. It is not fair to charge users when they do not get the convenience.
Then DUKE should have opened lanes for free, not let people wait in traffic chaos because of your problem. Then still charged us.
How uncivilised! Still with the third world mentality. Vandalism reflects on the character of the person. Tells us much about the sort of citizens we have.
Backup line use satellite network la. MEASAT got satellite so big, use la.
Should Open emeregency cash or top up lane
Eh, they did not do the Failure Mode Analysis ke??
Why don’t have back up method, ie. communication via wireless or something?? This is fishy.
shows how immature and rush planning done to get this project roll out without doing due diligence and availability etc..wtf man. what kind of project is this… totally lazy people working there with no enough experience.
It’s high time Malaysia’s highways become freeways. enough is enough! if the purpose is to collect a fee for using the national roads, find other ways to collect! All the wasted time getting stuck at toll booths has and IS taking a toll on drivers! lost productivity, stress, inconvenience, etc etc. The role of the government is to ease the burden of rakyat, not come up with more oppressive schemes to ‘cekik’ the rakyat! Use your brains (if you have any) to come up with a less obstructive way to collect this ‘blood’ fee! motherf*****! Failure of one scheme to another will not end so long as the ‘stop n pay’ system of 1 kind or another continues!!
Good