The road transport department (JPJ) has issued a statement regarding an online promotion by Bjak that claims the issuance of road tax free-of-charge, alongside the companies online road tax renewal service that is offered to the public.
The road transport department stresses that neither the ministry of transport nor the JPJ has authorised Bjak to carry out road tax renewal transactions, and that the statement by Bjak claiming that online road tax renewal through Bjak has been audited and approved by the JPJ is untrue and misleading.
The department has also received complaints from members of the public as road tax renewal transactions carried out through the Bjak website has not been reflected in the road tax validity period, and JPJ wishes to clarify and stress that there has been no integration of systems between the JPJ MySikap system, with the system used by Bjak.
Complaints from dissatisfied members of the public have also been received regarding additional charges imposed by Bjak for road tax renewal transactions, and the JPJ wishes to emphasise that neither JPJ nor the ministry have approved any additional charges which Bjak has imposed on their customers.
The road transport department continues to be committed to ensuring the safety and wellbeing of the public, especially as its customers, it said in the statement, adding that complaints may be sent to the JPJ official complaints portal, here. View the JPJ statement in full, below.
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My question is why did JPJ take so long to issue a statement that Bjak is not authorised to renew road tax? Their advertisements is literally plastered everywhere
PH Gomen style, they want to make a backdoor deal if not succeed then they put out the law. Basically menghalalkan corruption.
They must be quite Bijak.
Who’s not bijak now? Taking so long and now only got statement. No wonder need AI.
hahahha…. Bjak manage to take consumers on a merry-go-round. Bijak betul!
Will any action be taken if any breach of regulations?
Negatively bijak.. also their price misleading.. and expensive compared others alternative
Bjak is BIJAK..JPJ failed..only now give statement..thousand people already use bjak.
Why jpj sleep? Bring them down la since lying to customers
It has been already many years Bjak is doing this. Why only now JPJ is issuing this statement. Nasi sudah jadi buber.
Where the EV rotek structure? You promised end Apr or early May? Now mid may already. Don’t so preoccupied with selling number plates