Volkswagen Group Malaysia, through its authorised dealer Cergaz Autohaus, has launched the first Volkswagen Technical Service Centre in the country. The centre – which is located on Jalan Sungai Penchala in Taman Tun Dr Ismail in Kuala Lumpur – is capable of dealing with repairs and after-sales service for all non-commercial Volkswagen vehicles regardless of age or model.
Equipped with state-of-the-art diagnostics equipment and a team of trained mechanics operating under the expert guidance of Volkswagen-certified Master Engineers, the new Technical Service Centre will operate as a specialist care centre for repair and aftersales service of VW vehicles.
Featuring 10 work bays and additional space for 20 more vehicles, the new Volkswagen Technical Service Centre has an estimated service capacity of 7,000 vehicles a year. Staffed by a team of 17 full-time employees, the centre has a targeted turnaround time of 24 hours for the vast majority of vehicles that are set to come through its doors.
The Volkswagen Technical Service Centre also incorporates a 24/7 towing service to handle cases of vehicle breakdowns, and will also handle regular service appointments scheduled through Cergaz Autohaus.
Looking to sell your car? Sell it with Carro.
VeryWorry Owner
on 
BeemerFreak
on 
muya
on 
Tipu Tipu Warranty
on 
Same L0rrrr
on 
Same LOrrr
on 
DSG DSG DSG
on 
Balls
on 
2014 Passat Owner
on 
VW Silly Buyers
on 
Bob_B78
on 
youw8m8
on 
Used Sales Tak Mahu
on 
turbobocor
on 
kzm (Member)
on 
atti
on 
sue
on 
Oska
on 
Arell
on 
giovanie
on 
theonewhoknows
on 
kadajawi (Member)
on 
mechans
on 
Jimmy
on 
carCaarcAArrr
on 
Boria Mai
on 
sudonano (Member)
on 
Topek Batistuta
on 
Sam Looo
on 
Jon
on 
Bing
on 
Weed
on 
fake
on 
jambanquality
on 
Semi-Value (Member)
on 
blaster88
on 
badmouthsamelorrrr
on 
Badguy
on 
TheDean
on 
Protagonist
on 
Fitz
on 
Sii Pai Gong
on 
nabill (Member)
on 
inuyasha
on 
diablom
on 
VW owner
on 
VW
on 
anon
on 
Joe Hung
on 
VWowner
on 
crz
on 
Yooida
on 
Govindasamy krishnamoorthy paliapan
on 
VW POLO 2012
on 
Car
on 
AI-generated Summary ✨
Comments on the blog about the Volkswagen Technical Service Centre in Malaysia reflect mixed feelings. Many users appreciate the effort to establish dedicated centres, hope for better service, and acknowledge improvements from VW Malaysia. However, recurrent issues with DSG transmissions, long repair times, poor aftersales support, and perceived reliability problems dominate discussions. Several comments criticize VW's reputation, comparing it unfavorably to Japanese brands like Toyota and Honda, citing frequent breakdowns and terrible service experiences. Some owners share positive experiences, praising the new centre, but most express frustration over unresolved technical issues, notably DSG failures, and point out that VW’s perceived lack of effective aftersales damages brand trust. Overall, sentiments reveal cautious optimism marred by concern over ongoing technical problems.