Honda-Airbag-Hub

Here’s an update from Honda Malaysia (HM) on the Takata airbag recall. The company has announced that parts availability for the driver front airbag inflator is at 100% as of today. This means that there should be no more waiting for affected cars for the crucial driver’s airbag inflator replacement, and HM is urging those who have not yet responded to do so at a Honda dealer or specialised hubs set up for the airbag recall.

HM says that as of August 17, it has completed 45% replacements of the recalled Takata airbag inflators, which translates to around 175,000 units in affected vehicles. Over the past three weeks, HM has managed to replace more than 31,800 units of airbag inflators at authorised dealers, Service Central Hubs (SCH) and Mobile Hubs (MH).

However, due to the global shortage of passenger front airbag inflators, HM is currently unable to secure 100% stock availability for the item, and the company is apologising for the procurement delay.

Honda Malaysia Airbag Compensation

Here’s a recap of HM’s latest efforts on this front, announced late last month. The company literally took matters into its own hands by setting up SCH and MH to replace airbag inflators. The initiative was “to help alleviate Honda dealers” limited service capacities for Takata airbag inflator replacement activity, and to make it more convenient for customers to reach servicing venues.”

The three temporary SCH (northern, central and southern) will open till September 30, and will operate seven days a week except public holidays, from 8am to 7pm. Customers can book a slot by calling the 1800-88-2020. Due to the multiple recalls for driver and passenger front airbags inflators, HM will prioritise driver airbag inflator replacement. The SCH locations are:

  • Northern Hub – (Next to S.M.J.K. Convent Dato’ Keramat School) Address: No.401, Jalan Dato’ Keramat, 10150 Georgetown, Penang.
  • Central Hub – Soo & Sons Metal Works Sdn. Bhd. (Next to Columbia Asia Hospital) Address: Lot 15 Jalan 13/6, Section 13, 46200 Petaling Jaya, Selangor.
  • Southern Hub – Oriental Assemblers Sdn. Bhd. Address: 99 & 99A-C, Jalan Tampoi, 81200 Johor Bahru, Johor.

Honda Mobile Hubs 1

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Honda Mobile Hubs 2
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To provide additional outlets for airbag replacement activity, HM has also opened a total of 24 MH at 21 selected Petron service stations and three Honda Family Road Trip locations. These MH started operations since August 5 and will continue to do so until September 25. They are open from 8am to 7pm on every Friday, Saturday and Sunday at three different locations. Go to www.productrecall.honda.com.my to check out the locations.

HM previously also announced compensation of RM50 per day for “loss of use of car” for affected cars waiting for airbag replacement. The compensation period started on July 28 and ends on August 31. To be eligible, owners of affected cars must register at www.productrecall.honda.com.my. Upon arrival of the replacement parts, the registered customers will be notified and advised to replace the airbag inflators within two days. Further details are available at the website linked above.

Once again, check out the SCH and MH locations and operation hours at www.productrecall.honda.com.my and take immediate action if your car is affected. Even if it’s just the driver’s side to be replaced first and two trips are needed, it should be safety first over convenience.