Honda Malaysia (HM) has issued an update on the Takata airbag recall issue. HM is now literally taking matters into its own hands by setting up Service Central Hubs (SCH) and Mobile Hubs (MH) to replace airbags for affected cars.
This initiative is “to help alleviate Honda dealers’ limited service capacities for Takata airbag inflator replacement activity, and to make it more convenient for customers to reach servicing venues.”
The three temporary SCH (northern, central and southern) will open from August 1 to September 30, and will operate seven days a week except public holidays, from 8am to 7pm. Customers can book a slot by calling the 1800-88-2020. Due to the multiple recalls for driver and passenger front airbags inflators, HM will prioritise the driver airbag inflator based on parts availability.
HM will also supplement the SCH with a total of 24 Mobile Hubs that will be set up at 21 selected Petron service stations and three Honda Family Road Trip locations. These MH will open from August 5 until September 25, and will be operational every Friday, Saturday and Sunday at three different locations from 8am to 7pm. Locations and dates can be viewed in the pics above.
In addition, HM has also formed Mobile Teams to support the SCH and MH, and to further expedite Takata airbag inflator replacement activity. The hubs and teams will be staffed by trained Honda associates from the company’s Melaka plant.
These teams will visit used car dealers to check the status of used Honda cars being sold and, if required, the airbag inflators will be changed immediately to ensure that the airbag inflators in the affected used Honda cars are replaced properly before they are sold to new owners. Buyers of used Honda cars are advised to check their vehicle status at www.honda.com.my or www.productrecall.honda.com.my.
There’s more. HM will be providing compensation of RM50 per day for “loss of use of car” for affected cars waiting for airbag replacement. The compensation period begins on July 28 and ends on August 31. To be eligible, owners of affected cars must register at www.productrecall.honda.com.my. Upon arrival of the replacement parts, the registered customers will be notified and advised to replace the airbag inflators within two days. Further details are available at the website linked above.
For those with affected cars, please take action immediately and do share this latest update with Honda owners. The full press release is attached below for further reading.
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Honda – true legend..
But according to p1 basher, BMW replace the whole car, so RM50 is not enough coz money cannot replace souls
That basher must be Sam Loo and Kunta Roti Man
This is genuine commitment! Congratulations Honda!!
What???Being paid RM50 a day for the hardship??? That is very generous!!! Hope other Car Companies do the same.
good job HM…
Only Honda proactive regards on this issue…
Where is other manufacturer..??
Oh..This is big. and likely follows US DOT’s recommendation to NOT drive a car under the recall until the airbag is replaced.
If Honda Malaysia is willing to compensate owners, meaning they may issue out a product advisory informing owners to NOT use the cars until the airbag is replaced.
If the owner continues to use their cars and in a way get injured due to the airbag, quite likely Honda will not take responsibility.
The question is, when will Honda issue the advise??
Why you mention Honda alone?
Why only Honda Malaysia proactive on this issue.
Where is other manufacturer?
Someone says why only Petron? Why not Shell, BHP, Petronas, bapak aku punya stesen, mak aku stesen hijau? Ini mesti conspiracy between honda and petron.
Marilah kita jemput DoJ dan FBI untuk siasat dan tangkap org org yang dah didedak. Mesti ada kroni ni, kan?
Woit John…. rosak meter sarcasm aku….
Good job Honda. If this is Nissan, I bet Tan Chong won’t give such fantastic respond. Afterall the old man in TCEAS only believe in enriching their own pocket at the expense of Nissan branding.
Look at the atrocity committed by them on the poor support on Nissan cars. Car full of problem, and service center just want to shrug off their responsibility.
What ur saying sounds more like UMW Toyota
And Toyota remains silent. Altis and Vios owners, do you know your airbags face the same problem and need replacing? As a Toyota owner i already blasted them and replaced my airbags. How about you?
Waiting to kena blast by airbags lah!
Because no Toyota owner died yet by airbags. That is why.
Now where to find my VIN?
I am affected, I am so happy
Some said, look at RTFM
So happy? Because of this jepunis overlord’s car even death risk also happy.
If p1 then bash gao gao
Topkek
Manual takde ke?
This is not being proactive. Instead this is a highly Reactive response to the outrageous high number of complaints on their FB.
But this is okays, cuz its jepunis overlords. But if this was P1….
For those that already waiting… do they received at least RM50?
The major loop hole is, the computer can just limit the number of cars entitled for replacement for a period of time. Thus most people will just end up forwarded to the “Not Entitled” route and just wait for update forever. Back to square one.
In the meantime TOYOTA still don’t have enough stocks of the replacement airbags. They promised to call back when stocks arrive, but its been more than two months already. Customers’ safety means nothing to them, lousy car seller selling overpriced and poorly equipped cars. Right now HONDA is the way to go.
what about VW Malaysia? they just blanketly say there is no recall although using takata? what are they hiding. or waiting for someone to die before recall?
DieselGate itself is more than they can handle.
A family of four shares the same car to work & school, now each member need to take a cab, RM50 per day compensation not enough to cover !
get an UBER lol…
Total BS for this RM50 compensation thing. I registered my car(provided chasis no.,etc) and when I sent to HZN, they said no such thing to compensate. An when I call HM, they say compensation only if the car is in the workshop idling while waiting for parts to come in. Why on earth would I leave the car in their workshop in the first place if they don’t have parts? I argued that I sent my car to the workshop since early morning and till evening only they completed replacing the airbag. Waited in the workshop the whole day for them to replace the airbag and they still say I am not entitle for the RM50 as its still not loss of use. Their definition of loss of use is if the owner leave the car in the workshop while waiting for parts to arrive, which can be weeks or even months. Its misleading to say the least. And their staff is contradicting themselves with explanations. Total disappointment and waste my time calling and waiting for the crappy response.