Honda airbag

Honda Malaysia (HM) has issued an update on the Takata airbag recall issue. HM is now literally taking matters into its own hands by setting up Service Central Hubs (SCH) and Mobile Hubs (MH) to replace airbags for affected cars.

This initiative is “to help alleviate Honda dealers’ limited service capacities for Takata airbag inflator replacement activity, and to make it more convenient for customers to reach servicing venues.”

The three temporary SCH (northern, central and southern) will open from August 1 to September 30, and will operate seven days a week except public holidays, from 8am to 7pm. Customers can book a slot by calling the 1800-88-2020. Due to the multiple recalls for driver and passenger front airbags inflators, HM will prioritise the driver airbag inflator based on parts availability.

Honda Mobile Hubs 1

Click to enlarge

Honda Mobile Hubs 2
Click to enlarge

HM will also supplement the SCH with a total of 24 Mobile Hubs that will be set up at 21 selected Petron service stations and three Honda Family Road Trip locations. These MH will open from August 5 until September 25, and will be operational every Friday, Saturday and Sunday at three different locations from 8am to 7pm. Locations and dates can be viewed in the pics above.

In addition, HM has also formed Mobile Teams to support the SCH and MH, and to further expedite Takata airbag inflator replacement activity. The hubs and teams will be staffed by trained Honda associates from the company’s Melaka plant.

Honda Malaysia Airbag Compensation

Click to enlarge

These teams will visit used car dealers to check the status of used Honda cars being sold and, if required, the airbag inflators will be changed immediately to ensure that the airbag inflators in the affected used Honda cars are replaced properly before they are sold to new owners. Buyers of used Honda cars are advised to check their vehicle status at www.honda.com.my or www.productrecall.honda.com.my.

There’s more. HM will be providing compensation of RM50 per day for “loss of use of car” for affected cars waiting for airbag replacement. The compensation period begins on July 28 and ends on August 31. To be eligible, owners of affected cars must register at www.productrecall.honda.com.my. Upon arrival of the replacement parts, the registered customers will be notified and advised to replace the airbag inflators within two days. Further details are available at the website linked above.

For those with affected cars, please take action immediately and do share this latest update with Honda owners. The full press release is attached below for further reading.


Click to enlarge