Proton has announced a “free inspection service” for the Proton Exora Bold CFE made between October 2011 till April 2014 due to a possible leakage in the radiator connector.
“In response to the feedback from our customers with regard to the Exora Bold CFE radiator connector issue, Proton has taken a precautionary step to provide free inspection to owners. The free inspection service is an example of the commitment we place on our customers’ safety and the reliability of our vehicles under the Proton Quality Assurance Programme,” said Proton CEO Datuk Abdul Harith Abdullah.
“Proton has not been informed of any crashes, injuries or fatalities associated with this issue. We hope our customers understand that this exercise is necessary to ensure their continued confidence in the safety and performance of their vehicles,” he added.
This recall will involve approximately 40,000 units of the turbocharged Exora Bold CFE. Owners of the MPV are urged to contact any authorised Proton service centre to book an appointment. All labour and parts costs related to the issue will be provided at no charge. Proton will be sending letters to notify customers, who can call 1800 888 398 or email [email protected] for enquiries.
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AI-generated Summary ✨
Comments express a mix of skepticism and praise regarding Proton's free inspection service for radiator connector leaks. Some believe it is a positive, responsible step, while others criticize Proton for poor build quality, delayed recalls, and ongoing problems like power window failures. Many ex-owners or critics highlight that Proton’s quality is subpar, comparing it unfavorably to manufacturers like Toyota, which conduct timely recalls. Several comments refer to Proton's reputation for recurring issues, poor safety, and lack of proactive recall actions, leading to frustration among owners. A few supporters appreciate Proton’s efforts, calling it responsible, while others remain cynical, accusing Proton of insincere practices to fill service centers and suppress problems. Overall, sentiments lean towards dissatisfaction with Proton’s maintenance and safety record.