Proton has announced a “free inspection service” for the Proton Exora Bold CFE made between October 2011 till April 2014 due to a possible leakage in the radiator connector.
“In response to the feedback from our customers with regard to the Exora Bold CFE radiator connector issue, Proton has taken a precautionary step to provide free inspection to owners. The free inspection service is an example of the commitment we place on our customers’ safety and the reliability of our vehicles under the Proton Quality Assurance Programme,” said Proton CEO Datuk Abdul Harith Abdullah.
“Proton has not been informed of any crashes, injuries or fatalities associated with this issue. We hope our customers understand that this exercise is necessary to ensure their continued confidence in the safety and performance of their vehicles,” he added.
This recall will involve approximately 40,000 units of the turbocharged Exora Bold CFE. Owners of the MPV are urged to contact any authorised Proton service centre to book an appointment. All labour and parts costs related to the issue will be provided at no charge. Proton will be sending letters to notify customers, who can call 1800 888 398 or email [email protected] for enquiries.
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AI-generated Summary ✨
Comments express frustration with Proton's quality issues, especially radiator connector leaks, and skepticism about the effectiveness of free inspections versus recalls. Many criticize Proton’s safety practices, poor build quality, and lack of responsibility in recalling defective parts. Supporters highlight Proton’s initiatives and warranty efforts, though some view these as superficial or inadequate. Overall, there's a mix of disappointment, criticism, and some cautious optimism about Proton’s efforts to address these problems.