AAM Guard Extended Auto Warranty introduced – extended coverage beyond the standard warranty

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The Automobile Association of Malaysia (AAM), in conjunction with ACCMS Warranty Services, recently introduced the AAM Guard Extended Auto Warranty coverage programme. Dubbed “as the first of its kind offered in Malaysia”, the programme is aimed at owners looking to add an additional layer of coverage beyond the standard manufacturer’s warranty when it comes to claims regarding unexpected repair works.

“With our common vision to offer total road assistance solutions to car owners, we decided to jointly develop an extended warranty coverage as an affordable and practical solution for car owners with vehicles that are no longer covered by the standard warranty,” commented AAM general manager, Eugene Tay.

While the AAM Guard Extended Auto Warranty coverage is offered to existing AAM members, non-members can opt in for the programme – doing so automatically qualifies them for a complimentary one-year AAM membership. Final prices for the plan’s warranty premium depends on one’s AAM membership status.

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As for the terms regarding the eligibility of the extended coverage programme, only vehicles that are no older than seven years from the date of registration, with mileage of less than 120,000 km, qualify for said plan. Prior to applying for the plan, customers are required to bring their respective vehicles into any AAM workshop (or authorised panels) for a mandatory inspection. The inspection fee is RM36.

Upon approval, the warranty period extends for a total of one year or 25,000 km, whichever comes first. A maximum claims limit of RM10,000 per claim is noted along with a RM50,000 maximum throughout the entire warranty period. Following the expiration of said coverage, owners who wish to extend the warranty are required to undergo another inspection before an extension is granted.

“The standard warranty coverage for most vehicles are for about five years but many car owners have car loans up to nine years. Car owners are concerned with the high repair costs and having to deal with unscrupulous service centres once their cars exceed their warranty lifespan,” said Andrew Choe, general manager of ACCMS Warranty Services.

Click to enlarge images.

As for what is covered under the programme, AAM states that the Guard Extended Auto Warranty coverage plan encapsulates labour costs for the replacement/repair of the engine, transmission, engine ECU/ECM, steering mechanism (including rack, motor and pump), traction control system, start-stop system, starter, alternator, fuel pumps and injectors, power window assembly, power door and central locking systems.

Car owners who wish to apply for the AAM Guard Extended Auto Warranty coverage programme only need to fill out an application form available at any AAM branch nationwide. Following the inspection, customers will be required to make the payments at AAM offices before they are handed the warranty booklet and other relevant documents. Claims can only be made after 14 days from the date of warranty inception.

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Gregory Sze

An “actor” by training, Gregory Sze realised that he has had enough of drama in his life. Following his number one passion (acting was actually number two), he decided to make the jump into the realm of automotive journalism. He appreciates the simple things in life – a simple car with nothing but back-to-basics mechanical engineering and minimal electronics on board.

 

Comments

  • tokmoh. on Nov 05, 2015 at 1:42 pm

    This week no Driven?

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  • Boleh? on Nov 05, 2015 at 2:05 pm

    Wonder if it covers DSG, hmm?

    Like or Dislike: Thumb up 0 Thumb down 0
    • Das Autar on Nov 05, 2015 at 10:17 pm

      It’s a good business opportunity for AAM to cover VW’s DSG, but worried that they will close shop due to too many claims for DSG and other VW lemon parts.

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  • Ollie on Nov 05, 2015 at 3:02 pm

    Alright.. sounds great. Extended 1 year warranty for 1000-1500; roughly 1-2% of the price of the car, and 2-300RM per month. Sorta like Carmax in the USA.

    But, we live in Malaysia. From experience, any reason they can find to not provide cover; they will find. Not accusing, but this is just typical Malaysian.

    Not sure why leaks and overheating are not covered. Major cost would come from engine or transmission failure. Engine not so much. Transmission is the single worst ‘killer’.

    Guess won’t know until read the full terms and conditions, but seems the cover has a bit too many caveats for peace-of-mind.

    Like or Dislike: Thumb up 1 Thumb down 0
 

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