Following yesterday’s announcement by Bank Negara Malaysia (BNM) whereby all banks will have to grant an automatic six-month payment moratorium (deferment) of all loan/financing repayments beginning from April 1, 2020, TC Capital Resources (TCCR) has since issued a statement in response to the matter.
The company is a wholly-owned subsidiary of Tan Chong Motor and a credit service provider providing hire purchase financing packages and leasing, especially for Nissan vehicles. It said that it would not offer the six-month moratorium to existing customers, as it isn’t a bank, but will provide options to those that have been affected financially by the Covid-19 pandemic.
These include partial repayments, rescheduling and restructuring of customers’ financing or leasing plans, which are subject to reassessment on a case by case basis. The company is ready to answer any queries from customers via its hotline (03-4047 8662) or email ([email protected]).
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The real capitalist, from the ancestor of Grab founder.
Kudos to TC, although it isn’t a bank. Best bossku
Hah shame on you TC Capital when Toyota Capital shows how to do business by following BNM guidelines even though they are not a bank.
Hello TCCR please activate similar measures..
My boss suffering 3 to 6 month we don’t know our salary will cut or not..
Hello, I need partial repayments.
Big companies who pride themselves at efficient credit service, definitely will put their best effort to be in line with BNMs moratorium advice. They play a huge role in rolling in more good faith and trust in existing customers thus attract more attention to sell their fleet of cars. In this difficult time of COVID19, TCCR should show their corporate support to the Malaysians who’re at large affected heavily to survive. The stand for not providing the option ”… as it isn’t bank” is just plain selfish, sadly and it shows vividly TCCR doesn’t genuinely care to help out their fellow Malaysians.
Bayaran ansuran kereta macam mane bos…tangguh dulu ke???
I need partial repayment
Boss nak Minta tangguh payment now no pay leave boss.
Payment bln ni mcm mn..sy col hq dan cust serv xjwb…yg ni pon jgn tak di reply.
mingu lps pm umum , syarikat pinjaman wang boleh buat bayaran tanguhan 6 bulan, kenapa nissan tanchong capital tidak membuat untuk pelangannya, kenape tak follow sama macam toyota capital ,? email saya hantar pun tak balas
syarikat pinjaman wang boleh buat tanguhan bayaran 6 bulan , kenapa nissan tanchong capital tidak boleh ? toyota capital steady, bantu rakyat, email saya hantat pun tak ada reply
Tan Chong staffs has been very with the services in the past. I actually decided to buy a Nissan X Rail because of the service by the salesman and staffs of the showroom. I even secured 1 more sale for them because i was happy with the service and NOT because Nissan cars are better than other brands. BUT i will be very disappointed if TC Capital does not help its customers during this challenging time by coming forward with a restructuring plan. The restructuring plan SHOULD NOT be partial payment because people are suffering.
Hope Tan Chong group show mercy toward fellow Malaysian and show your commitment to the customers.
Big companies who pride themselves at efficient credit service, definitely will put their best effort to be in line with BNMs moratorium advice. They play a huge role in rolling in more good faith and trust in existing customers thus attract more attention to sell their fleet of cars. In this difficult time of COVID19, TCCR should show their corporate support to the Malaysians who’re at large affected heavily to survive. The stand for not providing the option ”… as it isn’t bank” is just plain selfish, sadly and it shows vividly TCCR doesn’t genuinely care to help out their fellow Malaysians.
Hw about the loan on TC CAPITAL ,Hv any offer or planning to customer…?
I was a TCCR Customer and felt cheated by the company. I was charged accrued interest for a delayed 1st Instalment payment (2 wks late), for 7 yrs, which amount to RM103, which I only know when I went to pay my last instalment payment. Talked to the Asst Manager, Ruben Lee, to waive off the accrued interest, but only secured 20% waive off.
What an unethical enterprise and will never seek financing with them ever again.
MY CAR FINANING NEEDS RESCHEDULING PLS E MAIL ME URGENTLY