Those who are taking ETS trains from KL, take note. KTM has announced the changing of platforms for the ETS at KL Sentral and Kuala Lumpur stations. The temporary change is to facilitate track upgrade works and is effective from September 3.
At KL’s old railway station (Kuala Lumpur), ETS trains are now stopping at platform 2 instead of platform 1. Over at KL Sentral, passengers are advised to reach KL Sentral one hour before the departure time. Passengers are being asked to gather at designated waiting areas, which are Pintu B on Level 2, or the Ruby Lounge for Business Class at Level 3.
Tickets are to be checked and scanned at the Automated Control Gate at Pintu B, Level 2. Passengers will then be guided by KTM staff to Pintu C and D at Level 1 to board the ETS train at Platform 3. It’s not very straightforward, so it’s better to be there early, and don’t do your usual routine. Follow the instructions of the KTM personnel.
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It’s a real shame to use the current ETS platforms at KL Sentral. There’s ample space at the waiting area but the process of embarking and disembarking to the ETS trains certainly needs greater fluidity. Embarkation and disembarkation involves getting through auto gates and escalators. The area between the auto gates and escalators is small and narrow leading to congestion of passengers. During disembarkation the narrow space at the exit auto gates leads to passengers having to wait below on the boarding platforms, unable to get on the escalators. I’ve often wondered what would happen in the event of an emergency evacuation from the train platforms. I’m sure KTM can do better at this Central Train Station
Aiyooo sien
Reach 1 hour early do what worh