Tesla Wall Connector can only be used to charge Teslas – charging other EVs will void warranty

Tesla Wall Connector can only be used to charge Teslas – charging other EVs will void warranty

Owners of the Tesla Wall Connector should only use the home charger with Teslas, as the 12-month warranty will be voided when plugging in other electric vehicles (EVs). This was the message received by Badrul Hisham, a member of the Malaysian Electric Vehicles Owners Club (MyEVOC), who shared his exchange with a Tesla Approved Installer in the MyEVOC Facebook group.

The Tesla Approved Installer explained to Badrul that under the ‘Other Conditions’ section of Tesla’s Home Charging Programme (HCP), point number three states a “customer cannot modify any part of the installation or wall connector settings; any unauthorised adjustments will void warranty eligibility.”

It was also pointed out that the Tesla Wall Connector is configured for only Teslas upon installation, so it is understood that changing this setting so the charger works with all EVs is in violation of the conditions in the HCP, which means a voided warranty for the home charger.

Tesla Wall Connector can only be used to charge Teslas – charging other EVs will void warranty

Some MyEVOC members have suggested that one can simply maintain the ‘Tesla only’ setting for a full year until the Tesla Wall Connector warranty ends, after which it can be configured to work with all EVs.

The Tesla Wall Connector is valued at RM2,880 in Malaysia and was offered for free with Tesla orders made before October 31, 2023, although customers would still need to pay the installation costs of RM2,200 (RM2,500 in Sabah and Sarawak).

This includes standard equipment such a switch, circuit breakers, RCD, distribution box, while the cost of cable is RM36 per metre for standard cabling including trunking/conduit, or RM60 per metre for an armoured cable.

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Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard’s strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.

 

Comments

  • I HATE WAITING on Nov 14, 2023 at 2:03 pm

    EV ownership is troublesome, with ICE car you dont need to stick to 1 brand pump station.

    what a hassle, cant imagine if i need to wait to use an EV charger, …IF the pump station has lots of cars and i need to wait already got on my nerve…..EV definitely not suitable for me until there are lots of charging station and full charge takes less than 2-3 mins.

    Like or Dislike: Thumb up 6 Thumb down 1
  • Banyak betul restriction guna EV….

    Charger guna charge EV lain void warranty lah.

    Charging lebih 80% jadi lambat lah, pastu not good for battery lah.

    Guna EV batt jangan bawah 20% lah.

    Charger not compatible with certain EV lah.

    DC jangan charge hari-hari lah.

    Kena masuk group pemilik EV untuk comfort each other bagi kurang sikit anxiety lah.

    Pastu ada brand yang sibuk buat demo tebuk lobang battery kononnya selamat. Padahal brand dia yang paling banyak terbakar.

    Like or Dislike: Thumb up 6 Thumb down 0
  • Its not rocket science on Nov 14, 2023 at 2:36 pm

    Just maintain the ‘Tesla only’ setting for a full year until the Tesla Wall Connector warranty ends.

    Like or Dislike: Thumb up 1 Thumb down 0
    • Tesla MoS plaid proud owner on Nov 15, 2023 at 2:22 pm

      Agreed. Well well some tesla mo3 newbie owner can’t think out of the box

      Like or Dislike: Thumb up 0 Thumb down 0
  • EVuser^^ on Nov 14, 2023 at 3:21 pm

    Rm2,200 for ONLY Installation with limited distance to Tapping point. Might as well get a bigger 22kw 3 phase Charger , Pay extra ~ RM 3,700 ( Both Charger and installation ) and can be user for OTHER EV brands too. Why is TESLA RESTRICTING its Charger from Other EV brands ? TESLA has a BIGGER …..??????

    Like or Dislike: Thumb up 3 Thumb down 0
  • Wives on Nov 14, 2023 at 7:51 pm

    We also don’t wanna share our hubbies’ ding ding dongs with other women

    Like or Dislike: Thumb up 1 Thumb down 2
  • ThePolygon on Nov 14, 2023 at 8:10 pm

    Wow… like RON 150.

    Like or Dislike: Thumb up 2 Thumb down 0
  • apa mau risau on Nov 14, 2023 at 9:28 pm

    ada tesla ada gaya

    Like or Dislike: Thumb up 2 Thumb down 1
  • Dah Menang Semua on Nov 14, 2023 at 10:22 pm

    support Elon support “Star” state

    Like or Dislike: Thumb up 0 Thumb down 2
  • Laird Popkin on Nov 17, 2023 at 11:26 pm

    Perhaps this is a policy for related to Tesla giving these chargers away for free, so they don’t want people trying to get free Tesla chargers for non-Tesla EVs? I have never heard of such a restriction generally, and in fact Tesla specifically sells wall chargers advertising that they can charge non-Tesla EVs.

    Like or Dislike: Thumb up 0 Thumb down 0
 

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