Did you know that there’s an app for you to send in complaints about road conditions? The works ministry’s MyJalan app was launched in August 2023 and as of July 5 this year, has received 16,410 reports from the public.
Aside from broken roads, the reports include cases of malfunctioning traffic lights, street lamps, signboards, road furniture and public facilities.
Of the total, only 30.01% (4,925 reports) involved roads under KKR, and the other 11,485 reports were of roads under local councils, kampung roads (under ministry of rural and regional development, and district office) and agriculture roads (jalan pertanian, under department of irrigation and drainage). These reports were forwarded to the relevant departments.
Of the roads under the works ministry, 4,310 (87.51%) reports have been solved, of which 3,476 (80.65%) were settled in one to 15 days, and 834 (19.53%) were resolved after 15 days. There are 615 pending reports, KKR said – see the graphics above.
The MyJalan mobile app is one of the initiatives by the works ministry to give road users an extra avenue to make complaints related to road damage, and the app aims to increase the level of safety and comfort of road users, and reduce the number of road accidents caused by damaged roads. Here’s how to download the app and make a complaint.
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Using more of the DBKL WA number rather than this. They will get the job done but sometimes I wonder, why we need to report (especially those cases on main road) rather than they act on it immediately rather wait for report, then only work on it. So that means if there is no report, no work but still get paid? Get my point?
its like…if you dont report the crime so how police want to do the job? i think its more on budget. if want to repair all the place, maybe short on budget.
Syiok sendiri. Get a 3rd party to audit the stats. This isn’t include rework of the repair that had been done before. Road repairs in Malaysia is just patch works. And the patch works quality is sh*t!
the worse quality is at the MEP underground re-work at the Road.
why the MEP trench after digging not properly soil compacted, properly premix to flatness, just simply dump in suitable material but without suitable process.
But the public roads are still filled with potholes or shoddy repairs causing humps on the surface. This gomen is selectively choosing data which they pull from their arses and does not reflect the actual reality.