Proton has come out to reassure customers that all its cars can be jump-started just like any other car, refuting an earlier photo circulated on social media that claimed that doing so will cause irreparable damage to the Transmission Control Unit (TCU).
At the same time, the national carmaker has said that its cars – like those from other carmakers, it adds – are fitted with electronic components that are sensitive to power surges, and thus has advised owners to refer to the owners manual when it comes to jump-starting their vehicle.
In particular, the company has warned against connecting the negative terminal of the booster battery to the negative terminal of the discharged battery, but on the body surface or engine block of the affected vehicle instead. This would prevent any damage caused to the electronic systems – yes, like the TCU.
Additionally, Proton has also listed the steps found in the owner’s manual to jump-start a car. These include:
- Vehicles should be close enough so that the jumper cables could be connected, but be sure that the vehicles are not touching each other. Doing so could cause an undesirable ground connection. It will not be possible to start the vehicle, and the bad grounding could damage electrical systems.
- The assisting vehicle must have a 12-volt battery and the capacity (Ah) of the booster battery should not be significantly lower than that of the discharged battery. This is to avoid damage caused by circuit shorting both vehicles. Only use jumper cables with insulated battery clamps.
- Vehicle must be positioned in “P” (Park) for an automatic transmission and in neutral for a manual transmission.
- Turn off the ignition on both vehicles beforehand.
- When connecting the booster cable, do not connect the positive (+) cable to the negative (-) terminal, as this could cause sparks and result in the battery exploding.
- The negative jumper cable (black) must never be clamped to fuel lines with metal sheath or to the fuel filter or brake lines as this could cause a fire.
- Start the engine in the vehicle which has the booster battery, let the engine idle for a few minutes and then start the engine in the vehicle with the discharged battery.
- After the engine is started, disconnect the cables in reverse order.
For further inspection and to replace the battery, call Proton’s customer care hotline at 1800 888 398; you can also email [email protected] for enquiries and assistance.
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old proton do it the traditional way..
conti car got a special place to plug..
this..mmh..interesting..
The owners eventually all become experienced mechanics after 2 years maintaining their Proton. Don’t play play with Proton QC.
No wonder my service centre guy told me “Wanna learn repair a car in short time? Get a Proton then!”
Biasalah bang, ni kereta Proton
Proton can jump start the rakyat’s money
Old story sudah basi
Who is in the first place viralling about do not jump start Proton? And for the company itself, I think they cannot jump start, they should give CPR to Proton instead.
Who u ask? Sam Loo. Cuz he got nothing better to do after 77% sales drop. Either that or swat flies from showroom cars
You cannot jump start a lazy company
..and most of the time many paultan readers ‘jump to conclusion’ just by reading the headline only.
Most of the commenters are a bunch of keyboard warriors. They will talk politics in a car forum
I wonder those who commented has any proton car. . I had use 7 proton along with my kids. I was satisfied and proud to own national cars for the last 30 years. NO such thing as going into workshop again n again and low mantainance.
I wonder those who commented has any proton car. . I had use 7 proton along with my kids. I was satisfied and proud to own national cars for the last 30 years. NO such thing as going into workshop again n again and low mantainance.
Proton owners are probably used to this
yes of cource, like other honda, toyota, merc, bm, hyundai, and produassssss owners…
No la…Perodua owners used to ‘jump Q’ when it is jam.
I’ve always connect -ve to body first then only +ve to +ve.any PT author or fellow readers with good EE knowledge can clarify whether there is any harm in doing this?risk of getting electrocuted?
What U did is correct. No harm. Just be careful not to touch the terminal and the battery clip buaya with your barehands.
Should connect +ve first, then -ve..to avoid spark.
What I have learned connect both +ve and -ve from weak battery to the booster battery, but not the body. Any disadvantage doing such way?
For safety reason as others stated, always connect positive first. If u do -ve first, then when you proceed to positive, your tool(spanner) might touch other body parts of the car. Creating short circuit and damage the battery + spark + fire hazard.
Best place for negative end connection is car body because the booster battery negative terminal might accumulate a coating that’s high in resistance, reducing power transfer to your weak battery.
This is for lazy pipu who dun read their manuals.
u read 1, so u own 1..
Yes. I read my manual each page so I know what to do in all situations
Pls….pls…pls…pro..ton….where is ur perdana???
This week launch confirm by management.
If don’t launch, how? You stop commenting in PT?
wahhhh ada org nda sabar nak beli perdana la :D sabar ya nak, nnti papa belikan kw perdana
Rm 1.5 billion – for research into jump-start.
Shud jump start ur brain too
oLLIE,
I f it is a Protong,no point jump start.Just sell it away,after towing to used car outlet.There Tokok John and Ah beng waiting,offering high price.
Why you replied to your own dupe?
Relex bro
For electronic loaded modern car , if the battery died…change to new battery is the safest way to go..instead of jump start it and drive away .
IF the died battery not able to store any power , the power will be extracted from alternator hence strain the alternator .. and having stable power input from battery is important to electronic system unless the voltage stabiliser came built in with the car electronics.
Don’t believe everything you read on the internet… even if it’s ‘shared’ or viewed by millions.
If this was America, Proton could rightfully sue (and win) the bastard who ‘sebarkan fitnah’ about the so-called TCU catching fire nonsense. Now, no matter what Proton or mechanics say, some Malaysians will continue to question what is really true and what isn’t.
In the end, it is Proton who loses… again. Welcome to Malaysia.
If this was America Proton would have closed down long ago.
No la, those slanderers will go into court, lol
This is good though, not every one is reading manual. And it should be common to all jump starters. Not only proton.
Proton ran out of $$$ juice, so it does the same by jump start to the government for more $$$ juice
i always connect the -ve to the weak car’s starter contact.. not the terminal
if u didn’t buy a proton u probably never have to jump start ur car
Car battery kong not because the car brand. Any car brand you own, either jump start or get a new battery if the battery kong.
Its all about battery
not the car maker
@Pejuang – i have owned many cars, Protons and Non Proton cars before. Also a few 4WDs. It is about the battery condition, not the cars that the battery sits in. If it’s time for the batteries to conk up on you, it doesn’t matter what car you drive.
Jump starting is only for emergencies when you cannot get a battery replacement immediately at your location.
stick to the story lar leonardo.. haiyaa
If u wanna troll, go somewhere else.
For the company, instead of jump start they must now use a defibrillator.
You might use it someday, at that moment you cant laugh like now
Other alternative than jump start is borrow battery from others or if near to workshop, can send battery for charging.
As i refer to the picture and article provided, why the positive cable on battery and negative cable on engine? I thought jump start is only battery related? Pls enlighten me, i am a lady driver with least experience *cry*