The Land Public Transport Commission (SPAD) is in discussions with transportation network company (TNC) Uber to find the best measures to ensure the safety and comfort of the ride-hailing service’s users, Bernama reports.

According to minister in the prime minister’s department Datuk Seri Nancy Shukri, the department had taken note of the recent robbery case involving an Uber driver although it is classified as a criminal case by the police.

“We are not washing it off our hands as SPAD is acting on the issue. Today, they (SPAD) have a meeting with Uber and I will meet with the Uber representatives tomorrow to discuss what more can be done,” she said.

“Presently, Uber has not been licensed or regulated, therefore we are unable to take legal action. Action can only be taken by the police as it is a criminal case and also because we and Uber currently have no links,” she added.

Nancy said this to reporters in response questions regarding the case of an Uber driver robbing a woman passenger in Puchong on May 21. She said that the government will fine-tune what needs to be done to ensure the safety and comfort of users.

She explained that when the ride-hailing regulations are passed by Parliament (expected at the next sitting in July), all TNCs will have to be responsible for practising a high level of safety and service standards. All ride-hailing operators must register with SPAD under the proposed amendments to the Land Public Transport Act 2010.

“A robbery happened despite the driver having his details recorded, so we want to take into account that when the bill is approved what safety features need to be tightened with the service operator,” she said.

Earlier, SPAD said via a statement that it will not hesitate to impose punitive measures against ride-hailing service operators or their drivers besides seizing their vehicles if they are to violate the law.