Cyclists, you can now bring your bicycles into KTM Komuter trains for free. The train operator has waived the RM2 fee that one had to pay to bring along a two-wheeler.
This is applicable to KTM Komuter in the Klang Valley, North (Butterworth – Padang Rengas) and the Skypark Link that connects KL Sentral to the Subang Airport. However, there are time schedules to follow, and it’s different for foldable bicycles and full-sized ones.
For foldies, there’s no time restriction – you can bring it along anytime. For regular bicycles, the allowed time frame is from 9.30 am to 4pm and 8pm onwards for weekdays; and 5.30 am to 11am and 8pm onwards for weekends. For KTM Komuter Northern, there’s no distinction between foldies or normal bikes – all are allowed all the time on weekdays and from 5.30 am to 11am and 8pm onwards for weekends.
There are rules to comply with though, so please be considerate. KTM says that all owners are fully responsible for their own bicycles, and the bikes cannot be left without supervision. The allowed coaches are the first and last ones, or the least congested ones.
Owners must ensure that their machines are not blocking the pathway and doors at all times. Foldies must be folded up when in the train, no one is allowed to ride their bikes in the train station, platform and inside the train. Wheels that are wet or dirty must be covered up, along with any exposed part of the bicycle that can be dangerous to other passengers.
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well done.
This is great news. Thanks KTM
Tenkiu Dr WKS for moving KL mobility forward, bestest Transport Minister we ever had!
#BetterNation #BetterPublicTransport #BestestTransportMinister
Honestly I think it is abit troublesome to fold and unfold when in the train. Might as well leave it as it is as it is easier to move it out of the way
Read carefully, it also includes full sized bikes
Subject: Complaint Regarding Unjust Treatment of Cyclists on KTM Intercity Train
Dear KTM Malaysia Management,
I am writing to express my deep disappointment and frustration regarding an incident that occurred on March 28, 2024, involving a group of cyclists, including JB cyclists and my Singaporean friends, on one of your intercity trains.
They had planned a cycling trip from Tanah Merah, Kelantan to the border of Thailand, and had booked accommodations along the route. However, their plans were abruptly disrupted when they were forcefully removed from the train at Gemas Station for carrying foldable bicycles as luggage.
It is important to note that their bicycles were securely packed inside a large IKEA bag, with none of the parts exposed or posing any harm to fellow passengers. Additionally, all of them had purchased bed-type tickets, ensuring that our luggage could be stored safely without causing inconvenience to others.
The lack of a valid reason for their expulsion from the train is deeply concerning. As customers, they were not provided with any explanation for this unjust treatment. This incident not only resulted in the wastage of their pre-booked accommodations but also left them feeling embarrassed and disappointed by the lack of consideration for cyclists’ needs and the promotion of healthy lifestyles by the Malaysian government.
I understand that the decision to remove us from the train was made by KTM and not the train operator. However, i urge KTM management to take responsibility for this incident and provide a thorough explanation to us, the affected cyclists, and the public. Clear guidelines should be established to prevent such occurrences in the future and to ensure that customers are adequately informed when planning trips using KTM services.
I hope that KTM management will address this matter promptly and take proactive steps to improve the customer experience for cyclists and all passengers in the future.
Sincerely
Disappointed cyclists traveller