Grab has said that it will continue to ensure fairness and transparency in the earnings of its delivery drivers and riders, which the company calls its partners, reports Bernama.
The company, which offers ride-hailing as well as delivery services, will also work with the government to improve the social protection of its partners as well as ensure the provision of upskilling opportunities, in order to equip them with the skills needed to do well in an evolving gig economy, Grab Malaysia managing director Adelene Foo said in a statement.
“We are happy to be given the opportunity to dialogue with the prime minister on Tuesday [August 8] on the future of the gig economy and committed to work alongside the government to set priorities and improve on the quality and protection for our partners,” Foo said.
In addition to providing flexible earning opportunities, Grab has invested in its delivery partners’ welfare and regulatory costs over the years by including free insurance coverage, enabling contribution to their Socso and EPF, providing upskilling and professional development opportunities, safety initiatives and other day-to-day benefits such as fuel and other discounts, she added.
Earlier this week, Malaysian prime minister Datuk Seri Anwar Ibrahim stated that the government will allocate more resources for the upskilling and training of food and parcel delivery riders, also known as p-hailing riders.
Last week, the Malaysian P-Hailing Riders Association (Penghantar) asked for funds from the RM42 million allocation for the Career Development Programme to be used towards establishing programmes related to entrepreneurship training, in order for the association’s members to ensure their future.
Penghantar president Zulhelmi Mansor said that the initiative is important because the majority of those involved in the p-hailing industry are youths of the B40 demographic, who need to be equipped with the knowledge and skills so that they may not have to remain as delivery riders.
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Riders win. Everyone else loses.
Once again a global corporation has to pander to Anwar’s political survival stunts. Being such a liability to the nation, we must cut our losses and cut him loose. Now you see why Grab went to SG instead of remaining Malaysian.
I don’t think Anwar was in power when Grab went to SG.
to S’pore in 2014 because it couldn’t get additional funding from Khazanah Nasional (which chose to invest in Uber). So, the blame should go to that individual who is now residing in Kajang with food, lodging & other basic necessities paid for by the government.
Are you stupid? Or just dumb?
living up to your ‘PlainBS’ name.
folks like you are the reason why the nons think we Malays are dumb and racist
Lepas upskill rider semua dah bijak pandai siapa nak hantar pizza aku?
Yes, we need them. Literally don’t care whatever the delivery charges need to be paid. As long as it is fully ‘dapat’ to the rider. No hanky panky or hidden hand.
For me, I always tips at least 10% of the total order to the rider as a token of gratitude.
Why never do before this? All these so-called disruptors enter the market with lots of promise and early benefits to users. Once they corner the market, they show their true colours and choke the customers. Taxis are more appealing than Grab now.
First course to take: how not to ride on opposite traffic direction.
Later they will demand for a “Kementerian Kebajikan Rider” in parliament to fight for their rights.
They have admitted publicly now that their riders and drivers are not treated fairly and transparently.
Waiting panda statement
somehow or another fairness is vague.
Grab should be made responsible for all their riders (now so-called “staff”) on their hideous driving on the roads, beating traffic lights and dangerous driving. Every time a grab driver is caught for any road rule violations, Grab should be penalized. Grab can then discipline their “staff” riders.
I just wonder if you are a motorcycle rider yourself? Because if you only drive a car long term and have not experienced both driving and riding(for years), then your arguement is biased. I can tell you how many cars I have seen just in the past week jumping red lights at crazy stupid speeds even when the lights have long turned red. How much traffic congestions double parked cars cause at commercial areas. How cars just park at motorcycle allotted parking spots taking up 10 to 12 spots per car, that otherwise motorcyclist could use. While I agree that some motorcyclist drive dangerously, but car drivers are no different. In fact I would argue they are more selfish and causes more harm if an accident occurs. I think ALL road users should be subjected to heftier fines to keep ALL road users aligned with road laws.
@Aron, My comment was based purely on the subject of this article, not a generic “road safety violations”. My point was Grab takes responsibility not only for the welfare of the riders but also for their road behavior while riding under their logo. Grab can encourage its riders with some annual incentives for good behavior on the road.
Your points are true when it comes to the wider scope of the issue. I am now a weekend rider who goes by the rules ensuring the safety of others and myself. Have a good weeked.
You must be mentally and physically impaired to think that cars are equally problematic as bikes.