VEP: renewals/deregistration for Singaporean cars can now be done online, faster response to queries – Loke

VEP: renewals/deregistration for Singaporean cars can now be done online, faster response to queries – Loke

The transport ministry says that improvements to the vehicle entry permit (VEP) have been introduced ahead of the system’s implementation at the Malaysia-Singapore border from October 1. According to transport minister Anthony Loke, the updates have been carried out following feedback provided to the ministry.

He said that VEP renewals can now be done online without having to wait for the existing VEP tag to expire, including for vehicles that have changed ownership. He added that a VEP that has expired upon reaching five years from the date of registration will be canceled automatically.

“Notifications will be sent to vehicle owners 60 days, 30 days and 10 days before the VEP expiry date,” he said, adding that these changes, which were incorporated in the VEP portal on June 28, will minimize the need for e-mail or counter interaction.

VEP: renewals/deregistration for Singaporean cars can now be done online, faster response to queries – Loke

He said to facilitate a faster response to queries and issues, the number of personnel to manage e-mail inquiries has been increased from five to 15 people, and the number of VEP Collection Center (VCC) staff had also been increased from seven to 12. “This will help speed up the process of answering any questions via e-mail or at the counter, which has increased manifold since the enforcement announcement,” he said.

Loke added that more improvements will be implemented in the coming future, including the introduction of the open toll payment system (OPS), which will allow the use of credit and debit cards as an additional option to Touch N’ Go for payment of the road charge (RC).

He said the OPS function will be usable from August 1, but users can download the MDGS application through the Google Play Store or Apple App Store to customize and understand the application’s function ahead of that.

VEP: renewals/deregistration for Singaporean cars can now be done online, faster response to queries – Loke

Loke said that since the enforcement announcement on the VEP was made, a total of 23,649 applications had been received between May 28 and June 29, exceeding the 15,424 applications for the entire 2023. In the same period, a total of 6,120 VEP tags were issued to applicants, while a total of 1,080 VEP tags have been activated.

The ministry reminded motorists to activate the VEP tag by uploading a photo of the vehicle registration number together with the VEP tag that has been affixed at the VEP portal after receiving the VEP tag. The VEP tag is invalid if not activated.

Looking to sell your car? Sell it with Carro.

10% discount when you renew your car insurance

Compare prices between different insurer providers and use the promo code 'PAULTAN10' when you make your payment to save the most on your car insurance renewal compared to other competing services.

Car Insurance

Anthony Lim

Anthony Lim believes that nothing is better than a good smoke and a car with character, with good handling aspects being top of the prize heap. Having spent more than a decade and a half with an English tabloid daily never being able to grasp the meaning of brevity or being succinct, he wags his tail furiously at the idea of waffling - in greater detail - about cars and all their intrinsic peculiarities here.

 

Comments

  • Menteri Pengangkatan Kerajaan Jahiliah Maresya on Jul 01, 2024 at 8:13 pm

    Noble idea. Can you also ensure sinkies can only buy non-subsidized fuel using that app and force all fuel station operators to disable foreign credit and debit cards acceptance at the pumps? This will prevent whatever ketirisan that menteri formula has been singing about and give us back the subsidies

    Like or Dislike: Thumb up 2 Thumb down 0
  • Proton oh Proton on Jul 02, 2024 at 11:30 am

    hope your system online always

    Like or Dislike: Thumb up 1 Thumb down 0
  • our RFID is a total failure, it stands for Reverse Forward Irregular Detection :)
    and always have the least lanes on the T&Go booth, always stuck when there is a issue

    Like or Dislike: Thumb up 1 Thumb down 0
 

Add a comment

required

required