Bermaz Motor issues recall for six Mazda models in Malaysia for faulty fuel pump – 19,685 units affected

Bermaz Motor issues recall for six Mazda models in Malaysia for faulty fuel pump – 19,685 units affected

Bermaz Motor has announced a recall for Mazda vehicles in Malaysia, with a total of 19,685 units involved. According to information received from Mazda Japan, the recall is to replace the fuel pump module in affected models manufactured between 2017 and 2019, namely the Mazda 2, Mazda 3, Mazda 6, CX-3, CX-5 and CX-9.

The company says that all models produced in 2020 are not affected by this product recall. It adds that the measure is necessary as a faulty fuel pump module could result in the loss of engine power or vehicle stalling. This recall has also been initiated in other markets and is part of a global recall involving Denso-made fuel pumps for millions of vehicles produced by other car manufacturers such as Toyota, Honda and Perodua (there have been similar recalls here in Malaysia).

The breakdown of the 19,685 units affected by model are as follows:

  • Mazda 2 – 2,028 units
  • Mazda 3 – 1,441 units
  • Mazda 6 – 13 units
  • CX-3 – 381 units
  • CX-5 – 15,780 units
  • CX-9 – 42 units

Affected customers will be informed by Bermaz Motor via notification letters and SMS, which will include details of the recall. Those who receive the communique are urged to contact any authorised Mazda service centre to schedule an appointment. You can also check if your Mazda vehicle is affected by entering the VIN at this website.

The replacement of the fuel pump module will be done free of charge, with all costs being borne by Mazda Japan. The company says that it will take approximately 1.5 hours or longer to carry out the service, depending on the model and service centre workload at the time of appointment – replacement stocks will be available in stages.

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Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard’s strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.

 

Comments

  • Buick on Oct 19, 2020 at 10:09 am

    (Like) Mazda (high quality)
    (Dislike) Honda (low quality

    Like or Dislike: Thumb up 28 Thumb down 6
    • potato on Oct 19, 2020 at 12:05 pm

      Denso aircond is dem cold. Denso pam je rosak.

      Like or Dislike: Thumb up 4 Thumb down 1
    • X70 beli saja on Oct 19, 2020 at 6:13 pm

      X70 is much more premium than cx5. Only those who cannoy afford German buy japanese.

      Like or Dislike: Thumb up 1 Thumb down 4
    • Summoning DK/Newme/Kunta. Is this the superior Jap quality you were talking about?

      Like or Dislike: Thumb up 0 Thumb down 0
      • Buick on Oct 20, 2020 at 11:59 am

        As you are replying, at least this Jap quality is still quite superior and same level as X70 quality, unlike honda, despite all jap brands got defect for fuel pump. But not even complaining any issues about fuel pump from many mazda fans here.

        Like or Dislike: Thumb up 1 Thumb down 0
  • vivizurianti on Oct 19, 2020 at 10:10 am

    Fuel pump in my 25+ year old car never gave me problem at all. Humming silently and doing its job without any problem whatsoever.

    modern new cars, with big price tag pulak frequently having fuel pump fault? QC tarak or barang auta?

    Like or Dislike: Thumb up 21 Thumb down 0
  • Safeguard on Oct 19, 2020 at 10:16 am

    At least Mazda rectify issues about fuel pump problems. Unlike Honda, they simply don’t know even bother rectify issues about fuel pump issues and other spare parts issues, all they know is Honda wants your pocket money, this makes their honda customers felt disappointed and felt cheated by Honda Malaysia

    Like or Dislike: Thumb up 54 Thumb down 19
    • Hafriz Shah (Member) on Oct 19, 2020 at 11:16 am

      Enough of this. Honda announced a similar recall months ago.

      Like or Dislike: Thumb up 31 Thumb down 38
      • Hidden due to lowcomment rating. Click here to see.

        Poorly-rated. Like or Dislike: Thumb up 18 Thumb down 150
      • Honda Regret Owner on Oct 19, 2020 at 12:11 pm

        I understood that, Hafriz. However, what he is trying said that it is true. Everyone who has already been driven any honda cars for just not so long ago, have already faced any problems after had just already replaced for any faulty parts including fuel pump products. Even my Civic which had just sell off, not just long ago too, have faced too many problems like Electronic Power Steering, crackling noise from drive shaft and relay problems too. Seems like Honda Malaysia are not seriously about caring customers lives for repairing any honda cars. Thats why most of honda regret owners including myself, have already give up and decided to buy other brands for reduces our stress.

        Well-loved. Like or Dislike: Thumb up 57 Thumb down 3
      • Honda Regret Owner on Oct 19, 2020 at 12:38 pm

        And even, when honda regret owners have been posting for complaining about faulty parts in posting Facebook, Honda Malaysia have simply dont even want to take reply back to honda regret owners in Facebook, instead they just filtered out about honda regret owners feedback in Facebook Page for hiding behind their truth where Honda Malaysia always dont want to admit that Honda Service and Honda QC Cars are terrible.

        Like or Dislike: Thumb up 32 Thumb down 2
        • Belkin on Oct 19, 2020 at 1:19 pm

          Yet, these bored honda fanboys still wanna to against other brands with unreasonable.

          Like or Dislike: Thumb up 8 Thumb down 0
        • The point here is that the article is about Mazda, then comments should be related to Mazda issues. If you wanna comment of Fuel Pump, Honda already issued recall as Hafriz said, no still not justified. Irregardless of brand, please keep the comments relative. I agree with issues of quality, but that does not mean to spew hate and negativity. Take it through the proper channels. Sometimes i feel the comments here are made by 16 year old kids. Grow up, be objective.

          Like or Dislike: Thumb up 7 Thumb down 15
    • Safeguard no brain on Oct 19, 2020 at 1:43 pm

      brainless. do your homework first before commenting!

      Like or Dislike: Thumb up 1 Thumb down 11
  • Janna on Oct 19, 2020 at 10:26 am

    Proton fuel pump, any recall news now?

    Like or Dislike: Thumb up 1 Thumb down 4
  • p1 bile nak recall waja?

    Like or Dislike: Thumb up 2 Thumb down 1
  • CHONG PO HEE on Oct 19, 2020 at 10:59 am

    If this recall of fuel pump is by Honda, the sky would have fallen by now

    Like or Dislike: Thumb up 9 Thumb down 8
    • Hafriz Shah (Member) on Oct 19, 2020 at 11:01 am

      Honda announced its own recall over a similar issue months ago.

      Like or Dislike: Thumb up 25 Thumb down 9
      • CHONG PO HEE on Oct 19, 2020 at 11:18 am

        this is what i mean, Hafriz. The sky has fallen when Honda announced the recall few months back, vicious words and slander flood the comments. Just wonder why they hate Honda so much?

        Like or Dislike: Thumb up 12 Thumb down 88
        • Amran on Oct 19, 2020 at 12:54 pm

          All coming from bored toyota & p2 salesmen.

          Like or Dislike: Thumb up 5 Thumb down 56
          • Belkin on Oct 19, 2020 at 1:16 pm

            Seriously? I dont think so. These bored honda fanboys have been badmouthing to other brands most of all the time. Thats why honda bashers all go against honda

            Like or Dislike: Thumb up 7 Thumb down 0
          • Copy and Paste II on Oct 19, 2020 at 1:25 pm

            Copy and Paste II: “if you read all previous article in this website and latest article, definitely it is honda salesmen most of the time who keep on bashing toyota, mazda, proton, bmw and others.” posted in 15th July 2020

            Like or Dislike: Thumb up 4 Thumb down 0
          • You mean honda salesmen have done damaging to all brands

            Like or Dislike: Thumb up 5 Thumb down 0
        • CHONG knows nothing on Oct 19, 2020 at 8:44 pm

          I can still remember why your Honda fanboys have been always obsessing for hating Proton so much from 4 years until now? And also why your honda fanboys always like to hate other manufacturers so much?

          Like or Dislike: Thumb up 7 Thumb down 0
  • I have a Diesel CX-5. I’ve confirmed with Mazda that this recall only affects the Petrol vehicles. Diesels are not affected.

    Like or Dislike: Thumb up 0 Thumb down 0
 

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