Works ministry acknowledges shortcomings of RFID toll system, says steps being taken to address issues

Works ministry acknowledges shortcomings of RFID toll system, says steps being taken to address issues

The public works ministry (KKR) has acknowledged that there are technical shortcomings with regards to the implementation of radio frequency identification (RFID) for toll collection, but said that steps are being taken to address issues with the system and improve its performance.

Speaking in the Dewan Rakyat yesterday, deputy works minister Datuk Seri Abdul Rahman Mohamad stated that the Malaysian highway authority (LLM) had requested highway concessionaires make more frequent adjustments in RFID lanes to improve the efficiency of the system, Bernama reports.

He said this in reply to a question from Datuk Mas Ermieyati Samsudin (PN-Masjid Tanah), who asked why the RFID system was still experiencing problems leading to congestion at toll plazas and the government’s plans to overcome the problem.

Works ministry acknowledges shortcomings of RFID toll system, says steps being taken to address issues

Abdul Rahman said that at present, the gantry bar at RFID lanes could not be removed to overcome the problem of congestion because it involves legal issues and other related matters.

With regards to the issue of insufficient balance causing users to be stuck at toll gantries, he said that highway operators had also been requested to enhance awareness among highway users on the need to ensure they have sufficient balance in their Touch ‘n Go cards and eWallet balance before starting their journey to avoid interruptions when making toll transactions.

He added that the government was in the process of fine-tuning the implementation of the multi-lane fast flow (MLFF) toll collection system, expected to be in place by 2025, and that payment options for consumers will be diversified ahead of that. “This will indirectly help users to overcome the issue of not having sufficient balance when going through the gantry at the toll plaza, and thus further facilitate the movement of highway users,“ he said.

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Anthony Lim believes that nothing is better than a good smoke and a car with character, with good handling aspects being top of the prize heap. Having spent more than a decade and a half with an English tabloid daily never being able to grasp the meaning of brevity or being succinct, he wags his tail furiously at the idea of waffling - in greater detail - about cars and all their intrinsic peculiarities here.

 

Comments

  • Mr Fakta on May 24, 2023 at 1:15 pm

    There’s no shortcoming for a piece of sh*t, it’s just sh*t. The testing took years before rolling it out to the public. Should open file for corruption and fire those involved.

    Well-loved. Like or Dislike: Thumb up 52 Thumb down 2
    • Dah Menang Semua on May 24, 2023 at 2:49 pm

      What “on-the-spot” solution?
      1/Insufficient balance eWallet
      2/Bad connection to TnG server
      3/Streamyx cable kena curi!!!

      Like or Dislike: Thumb up 22 Thumb down 0
    • fast flow on May 24, 2023 at 8:06 pm

      I alway laugh my head off when I see cars blocking the complete RFID lane. ‘Fast flow’? Hahaha…

      Like or Dislike: Thumb up 16 Thumb down 0
    • db10s on May 26, 2023 at 2:40 am

      yeah 100%. I had the RFID installed in 2018 during the first few pilot testing. Now in 2023, Akleh toll still has a 80% chance to fail in detecting my RFID.

      Like or Dislike: Thumb up 1 Thumb down 0
  • Why improve a fundamentally bad system using passive RFID when the current Smarttag is doing just fine?

    Like or Dislike: Thumb up 36 Thumb down 3
  • klguy on May 24, 2023 at 2:13 pm

    meaning that the said kroni would have been able to rob enough money by 2025 on RFID.

    Like or Dislike: Thumb up 26 Thumb down 0
  • Now I see many tol eg tol sg dua, Penang is combine Smart Tag and Touch’n’Go. This is stupid move by tol operator. They try to force us using useless RFID !

    Like or Dislike: Thumb up 26 Thumb down 2
  • Thanks god to have these moron in this country…otherwise we can’t survive

    Like or Dislike: Thumb up 13 Thumb down 0
  • FireAce on May 24, 2023 at 3:48 pm

    Need to investigate all the previous “Reports” that says RFID is much more efficient than the existing Smart Tag for “Falsifying Data to Win Government Project” & “Lying to Parliament” (Since some of the report did get tabled to Parliament)

    Like or Dislike: Thumb up 23 Thumb down 0
  • shortcomings? how about malfunctioning? how about unreliable? how about pain in the arse! said it many times.. RFID is a 50 year old tech! It’s been used for decades! still cant get ti right??

    Like or Dislike: Thumb up 16 Thumb down 0
  • Ongtk on May 24, 2023 at 4:38 pm

    Technically, nothing bad with RFID. But the operational aspects stinks real time. There are no proper demarcation lane leading to the toll booth for RFID, Smart Tag, etc. I have seen cars approached the toll gate and realising it’s RFID attempted to move to the correct toll gate. This inevitably caused bottleneck and delay to other motorists. Besides, almost all the toll booths have their RFID installed at different toll gate. Some are installed on the extreme left gate, others in the centre and/or extreme right. In my opinion, all RFID toll gate should be installed at a designated position at the toll booth across the country.

    Like or Dislike: Thumb up 20 Thumb down 1
    • newme on May 25, 2023 at 11:51 am

      literally the definition of “takda standard” (not standardized) placement of the RFID gates. Fully agree with you! Suka suka place on left, on right, on middle. If these staffs work in my company, they’d be shot up and down for doing this.

      Like or Dislike: Thumb up 3 Thumb down 0
  • ‘Radio Frequency’ but still depend on line-of-sight detection. Bloody hell tech.

    Like or Dislike: Thumb up 13 Thumb down 0
  • Multi-Lane RFID on May 24, 2023 at 5:49 pm

    I have encountered 1 RFID lane per toll. If some ignorant driver enter the wrong lane…. those with RFID are stuck behind the car who can’t get through. They should have allowed RFID also on SMARTTAG lanes. Then there’s choices….. After more than 2 years of RFID role out, they are still so many steps behind to make it work properly. SIGH.

    Like or Dislike: Thumb up 8 Thumb down 0
  • Jack Reacher on May 24, 2023 at 11:11 pm

    Remove gantry, impose a fine for insufficient balance and drivers will ensure sufficient balance to avoid paying a fine. It’s a self sustaining solution just like how it’s done perfectly in SIN. Trust that ppl will take care of their wallets and the things will work itself out naturally…drama free.

    Like or Dislike: Thumb up 6 Thumb down 0
    • Smartconsumer on May 26, 2023 at 6:33 am

      Yes, insufficient balance in TnG ewallet is not the root cause. Rootcause is placement of the gate detector sensor. Summon those who have insufficient balance, just as how singapore does it..

      Like or Dislike: Thumb up 0 Thumb down 0
  • Too many cars in Malaysia on May 24, 2023 at 11:28 pm

    No point solving jams at toll plaza it will only move the jams up ahead to the next bottleneck. Government should improve public transport last and first mile accessibility and convenience and encourage commuters to take public transport instead of flooding our roads with 80% empty vehicles (with unoccupied seats) every rush hour.

    Like or Dislike: Thumb up 2 Thumb down 1
  • Its ok on May 25, 2023 at 12:30 am

    Dear gomen. Since u acknowledged rfid is having priblems. Question. Why this is not identified pruor to implementation? Who is the culprit who make things worst? What is the lesson learnt?

    Like or Dislike: Thumb up 4 Thumb down 0
  • SohaiMalaysiaMenteri on May 25, 2023 at 9:12 am

    Everytime I drive pass our Malaysia toll, I see RFID, T&GO, Smartac…it is so obvious every PM wants a cut of the toll. Every PM come, they put a new system. So bodoh..Foreigners come and they also can see what is going on. 10 systen to do the same thing. Sohai

    Like or Dislike: Thumb up 2 Thumb down 0
  • Paul Chan on May 26, 2023 at 10:03 am

    just scrap the card. immediately people forced to use either Tag or RFID. problems solved. Just like what they did with TUNAI last time. Just set a date and STOP it.

    Like or Dislike: Thumb up 0 Thumb down 1
  • Fawzi Embi on May 26, 2023 at 10:12 am

    I m one of few who installed RFID on to my two cars when they first launch RFID. Never had a problem. It takes smart driving when approaching the gantries. Those with problems either did not properly installed RFID , driving too fast when approaching the gantry, low ewallet balance. Or simply just to test the system. I am very happy RFID user. Feel free to contact me on how to use the RFID .

    Like or Dislike: Thumb up 0 Thumb down 1
  • crappyTNG on May 26, 2023 at 10:09 pm

    worse is the situation when using stupid rfid and the lane is stuck, you cant use touch & go or you will be charge the maximum, yet the database has both the card and rfid number which is charge to the app, a bloody scam

    Like or Dislike: Thumb up 0 Thumb down 0
  • MengkuduMasam on May 28, 2023 at 10:59 pm

    just replace crack windscreen recently & opt for RFID of replacement. RM40 each (inclusive courier charge)

    Installed exactly at the same spot & activated.

    unfortunately cant be use at most tollbooth. need to go back & forth.. called customer care, their best advice is to proceed to installation center to check.

    then why on earth yo sell that tag for DIY? cap ayam tag perhaps?

    Like or Dislike: Thumb up 0 Thumb down 0
 

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