Continental Tyre Malaysia (CTM) has announced a new tyre lifetime manufacturing warranty applicable for all passenger car, SUV and 4×4 tyres from the namesake brand, as well as those from General Tire and Viking.
According to the company, the new warranty programme covers protection against manufacturing defects throughout the tyre’s operational lifespan. However, damages resulting from external factors beyond the brand’s control, such as punctures, cuts or impacts damage caused by road hazard are excluded from this warranty.
It should be noted that the new warranty replaces the previous five-year manufacturer’s warranty. Additionally, it is also retrospectively extended to all eligible passenger cars, SUVs and 4×4 tyres purchased prior to this announcement.
“We don’t just build tyres. We build confidence. This warranty is not just a promise, it reflects the rigorous quality control and innovation that goes into everything we make” said Andrea Somorova, managing director of Continental Tyre Malaysia.
As before, the warranty is complemented by Continental’s Total Confidence Plan (TCP) road hazard warranty, which provides 12 months of coverage from the date of purchase against unexpected road damages when purchases are registered via the Conti TCP app. Terms and conditions can be found here.
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Okay… But take your tyre to the dealer they’ll look at it for 10 seconds and say ini talak bolihh klemm bosss. Argue2 then they’ll say ok you letak tayar sini 1 minggu kita call supplier kasi check.
Then you’ll look at the guy and wonder how he expects you to drive home with 3 tyres.
Then the supplier will check and consult the UN secretary general on the tyre specs.
Then maybe your claim will succeed and you’ll get a 30% discount on a new tyre which is maybe rm100 to 150 not including the RM 90 for Alignment and balancing
Super easy process, highly recommended
Lifetime warranty means you can only claim when your lifetime ended.
Make sense lah tat this dun include outside damage. if not then any brand also pokai right if they cover . They have 1 year coverage for external damage from TCP dy la
they finally start noticing people doesn’t trust Continental tyres anymore. expensive and worst than chinese brands!
Such an interesting move by Continental. Most brands I know only give manufacturing warranty for a few years.
So the lifetime warranty is for manufacturing defects only, road damage is separate right?
Finally lah they give more than 1 yearrr.
Menarik jugak bila dia gantikan warranty 5 tahun tu dgn lifetime. Sekurang-kurangnya dari segi kualiti pembuatan, pengguna tak terikat dgn had masa tertentu.
Kalau tak silap, Conti mmg ada perlindungan lain utk kerosakan jalan kan
Lifetaim manufacturing warranty jarang nampak utk tayar kt msia
Not bad ah Conti
This kind of warranty change probably gives more confidence to long-term owners.