Touch ‘n Go has officially launched its new Enhanced Touch ‘n Go Card, which can now be purchased either at selected retail locations nationwide or via the TNG eWallet app. The card, which comes in a minimalist pink and blue gradient design, was initially offered for sale at the company’s official outlet last week and was even scalped at nearly double the price compared to retail.
Utilising near-field communication (NFC) for mobile reloads, the Enhanced card is priced at the same RM10 as the original Touch ‘n Go cards, although LRT and MRT stations have recently started selling the old cards for RM5 plus a RM10 top-up. Ordering via the eWallet app incurs a RM5 shipping fee and a two-card limit for each purchase; while you can make multiple purchases, each one will come with its own shipping fee. There’s no limit on physical over-the-counter purchases.
UPDATE: Some users (including a few in our team) have experienced orders disappearing on the eWallet app, despite payments going through. Touch ‘n Go says it’s aware of this issue and is currently working on rectifying it.
The Enhanced version essentially enables top-ups to be made via an NFC-enabled smartphone – which is offered on most smartphones today, including iPhones – and the eWallet app, bypassing physical reload locations. The new card also comes with improved encryption for better safety, the company says.
Each new card needs to be linked to the app by holding the card to the back of your phone for five seconds, after which you may use the app to check their balance or perform reloads, again by holding your card to your phone. As Touch ‘n Go points out, you are still limited to a maximum of five TNG cards that can be linked to your app, including Enhanced versions.
As with the old cards, the credit balance on the Enhanced variant is still separate from the eWallet (not combined), although it too can be linked to the eWallet using the PayDirect function. Non-PayDirect transactions will still deduct money from the card’s balance.
“We’re so pleased to be able to bring this to market, addressing the most common pain point for users of our cards – reload inconvenience. With this enhanced card offering, our users can now choose to obtain a card that they can reload anytime or anywhere from their Touch ‘n Go eWallet app on their mobile phones. There will also be no reload surcharges levied for the use of this service,” said group CEO Effendy Shahul Hamid.
Although physical reloads have been made largely obsolete for road users thanks to the PayDirect function, the new Enhanced card will still be useful on the North-South Highway (which, strangely enough, does not support PayDirect) and at a vast majority of parking lots (only a handful of malls currently utilise PayDirect for parking payments).
Hopefully, this means there will be fewer instances of cars being parked up at tolls because drivers need to walk out to the reload counter. Of course, public transport users will also benefit from the Enhanced card, as buses and trains still deduct from the card’s balance.
There’s just one problem – supply of these upgraded cards is limited due to the global chip shortage and TNG expects demand to be high, so stocks may run out quickly. If that happens, you can register your interest on the eWallet app to receive a notification when the card is once again available for purchase.
UPDATE 2: The Enhanced Touch ‘n Go Card is out of stock on the eWallet app as of 2:20 pm, having been sold out within three hours of launch. It’s unclear if there are still any left at physical retail locations.
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I wish to purchase Enhanced Touch ‘n Go Card
凸！Please stop treating Malaysians as fool!
You can choose not to get you know
Dont embarrassed yourself as you already are mate
What?! Have to hold the card at the back of the phone for 5 seconds to reload it?! Seems it already linked to the app, why not just allow users to reload from / within the app? Why it has to use the NFC? Mindblowing…
Well, the app has to communicate with the card to tell it it’s new balance…
NFC is basically the best option now
so you would rather go and find a reload station than waiting for 5 seconds to reload?
Because card is don’t have with wireless connection, that’s why we need to use NFC for transfer data. Even in Singapore’s EZ-Link card also is using phone’s NFC for top up. A lot countries did like this too.
How to justify RM5 shipping cost for a card not thick than 10 cent coin?
Dun worry, buy from Lazada only 3 ringgit shipping fee, lagi murah 2 ringgiii….
Oh did I hear you people asking how lazada justify rm3 shipping cost and why not free? lol
People like susu are the reason why fucking malaysian economy is so fucking dumb
People like susu is the reason why Malaysian economy is shit
TF does “people like susu” mean??
His name is “susukotak”
Why a card with NFC technology is cheaper than a RFID sticker???
That RFID sticker has 20 years worth of sophisticated security technology to prevent misuse & abuse vs dinosaur TNG card.
Sold out
I need to buy a payment card from you so that I can pay you.
Why suddenly change card, the old card not a problem. Wen they say the new card can be reload just by touch the card behind the phone, well is the card can detect my personal things or my banking info.
No one said you cant use the old card … you are so scared of your personal info … why are you using a phone? Why got fb and insta and etc ? They all track and keep your data you not scared ?
Why this card is a lot cheaper than RFID? TnG should sell this RM50
There is a TNG zing card can auto reload without needed NFC function, it just link to credit card account and will auto reload a pre set amount once the card balance fall below the limit ( example RM 50.00 )
Why not just link TNG card with TNG ewallet 2 product from same company together ?
Can u also explain how much they charge u for every reload transaction for zing card.. dont forget about that..
Current tng card yes can be link if u only use for directpay system, if i ask u as a premise owner u want to change your system? For sure not right? Tng and ewallet is 2 different system.
Shortchanging company along with poorly executed highways payment systems till this day even when we’re about finally to move on from this soon. A decade too late.
Why the hassle? Existing TnG card is linked to eWallet n pass toll without problem. eWallet is topped up online or auto topping.
bcos non-paydirect toll like the NS highway does not utilise ewallet balance.
yes , this it call pay direct on tng ewallet app if we activated it/ link it, but not all toll payment or parking fees can be deduct from ewallet balance, some toll payment still need to be deduct from card balance .
Do t forget your current tng does not link to your e-wallet for parking
the gov should just push tng to contribute to the coversion of all non-paydirect toll/parking to paydirect. then there will be no need this 2 separate balances/nfc reload nonsense and all payments will be directly from ewallet.
I would like to purchase
Why not just let us pay with our phones?
1 toll in 1 roof but it’s all not link between tng and rfid. Why not build in 1 system?
This stupid card is sold out. Why even bother putting such product in sale???
Not what I expected, I thought I could use my phone to pay the toll with NFC enabled instead of using a card anymore.
Can the new enhanced NFC enable T&G card recognise user as Senior citizens and able to give travelling discount to the senior citizen card user?
Yea, that stupid card is always out of stock but seems like scammers can sell online. Hey T&G, please restock properly and make it available. Really lousy
我要买TNG NFC
I wish to purchase Touch n Go card
Can I still enjoy discount if use tng nfc card at penang toll??
Pls to buy the enhanced touch n go cards
Pls to buy the enhanced touch n go card