Perodua to introduce New Outlet Standard in 2023 – revamped showroom and service centre look and feel

Perodua to introduce New Outlet Standard in 2023 – revamped showroom and service centre look and feel

Besides announcing its sales and production targets for 2023, Perodua will also implement its New Outlet Standard (NOS), which will see existing dealerships be upgraded with a fresh new look. According to the local carmaker, this initiative will introduce a new brand image for Perodua, with a concept that emphasises green technologies.

Based on the renderings seen in presentation slides, facilities following the NOS will sport new façade and pylon designs, with the latter being noticeably absent at some sites currently. The interior space also appears to be more spacious, and the company said there will be convenient customer parking as well as comfortable lounges with a café counter.

Perodua to introduce New Outlet Standard in 2023 – revamped showroom and service centre look and feel

The NOS will also see the introduction of what the company calls a “mono operation concept” that seamlessly integrates its sales and aftersales service operations for a better customer experience. This is said to make it easier for customers as they no longer need to go to separate entry points corresponding to the service they are seeking, be it sales or aftersales.

As mentioned previously, Perodua will also invest RM247.1 million to modernise operations, including upgrading existing 1S and 2S centres into 3S centres, which will adhere to the NOS. A timeline wasn’t provided but we will likely see facilities being upgraded throughout the year.

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Gerard Lye

Originating from the corporate world with a background in finance and economics, Gerard’s strong love for cars led him to take the plunge into the automotive media industry. It was only then did he realise that there are more things to a car than just horsepower count.

 

Comments

  • Celup King on Feb 01, 2023 at 10:23 pm

    P2 penipu scalper, in the past RM 50k can get you full spec Myvi. Now P2 downgraded buyers from Bsegment to Asegment. Shame on you for insulting buyers P2!

    Like or Dislike: Thumb up 1 Thumb down 3
    • newme on Feb 02, 2023 at 9:45 am

      In the past, people get Segment-B Proton Saga at RM28K. Now not only it cost RM40K+ but Saga is also downgraded to Segment-A. Also Persona from segment-C downgraded to Segment-B.

      Like or Dislike: Thumb up 0 Thumb down 0
    • leoRNado on Feb 02, 2023 at 12:14 pm

      Now Myvi 1.5SE worth RM50k can get 6 airbags, ASA, push start button, Eco idle, 15inch sport rim, LED headlamps, keyless entry, Lane Keeping Assist (LKW), Pre-warning collision, where previous Myvi doesn’t. So which area u claimed that P2 downgraded buyers??

      Like or Dislike: Thumb up 0 Thumb down 0
  • newme on Feb 02, 2023 at 9:42 am

    What about revamp the telephone so that customers don’t have to call multiple times before able to make service appointment? And yes, this happened to their flagship P2 Sentral too.

    Like or Dislike: Thumb up 0 Thumb down 0
 

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