KPDN sets up Ops Kesan 2.0 WhatsApp hotline for submission of diesel price hike-related complaints

KPDN sets up Ops Kesan 2.0 WhatsApp hotline for submission of diesel price hike-related complaints

The ministry of domestic trade and cost of living (KPDN) has announced that it has set up a WhatsApp hotline at 012-6654292 to field complaints from the public regarding pricing and supply issues related to the implementation of the Subsidised Diesel Control System (SKDS) 2.0.

Members of the public may scan the QR code attached to the image, which will lead to the WhatsApp mobile application dialogue for Ops Kesan 2.0, the ministry stated.

Complainants are advised to supply the relevant supporting evidence, such as still images or video footage of documents such as receipts to provide the basis for the complaint. Contact details should be furnished as well, in the event that the ministry requires further information for subsequent action.

The just-launched Ops Kesan 2.0 is to ensure that there is no element of profiteering on the price of goods and services, following the increase in the retail price of diesel to RM3.35 per litre in Peninsular Malaysia. Earlier this week, the finance ministry revealed the types of diesel vehicles not eligible for the Budi Individual targeted subsidy scheme.

On Tuesday, a number of businesses in the transport-related sector have indicated that they have, or are set to increase their prices. These businesses include those in vehicle-towing and concrete production, which are not covered by targeted diesel subsidies. Yesterday, KPDN said that the government is looking into the inclusion of more vehicle types to be eligible.

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Mick Chan

Open roads and closed circuits hold great allure for Mick Chan. Driving heaven to him is exercising a playful chassis on twisty paths; prizes ergonomics and involvement over gadgetry. Spent three years at a motoring newspaper and short stint with a magazine prior to joining this website.



  • Sick & Tired on Jun 13, 2024 at 5:34 pm

    The horse has ran out and long gone now they only want to close the door and trying to ask the horse come back in.
    PH Gomen = 2×5 = 3 suku.

    Like or Dislike: Thumb up 11 Thumb down 0
  • YB Albert on Jun 13, 2024 at 5:57 pm

    No need lah,all these whatsapp…just get all the TV stations especially TV3 to air ADUAN RAKYAT , for the next 7 days.
    Then our kementerian dudes should know for sure deserving ones like farmers(illiterate),tourists bus,tipper lorries etc and where to catch the real culprits.
    Today,the Msia Tipper lorry association has warned of impending increase in transport rates..meaning granite stones and sand sent to construction sites/readymix batching plants will spike by 30%.(kindly fact check)
    All new project launchings will be repriced to absorb the impending inflation caused by these events.

    Like or Dislike: Thumb up 5 Thumb down 0
  • RM1.50/L petrol mana? on Jun 14, 2024 at 8:13 am

    Aduan why PH Gomen did not fulfill their promise as above.
    PH Gomen continue to troll millions of Msians

    Like or Dislike: Thumb up 8 Thumb down 0
  • alibaba on Jun 14, 2024 at 9:24 am

    got commission when we snap photo and complain not? if not, door is there, get out

    Like or Dislike: Thumb up 1 Thumb down 0

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