Neta restructuring operations in Malaysia – aftersales to continue, direct sales to replace dealer network

Neta restructuring operations in Malaysia – aftersales to continue, direct sales to replace dealer network

Neta Auto Malaysia has posted an official announcement on its Facebook page stating that the company is restructuring. Three weeks ago, it refuted reports of its parent company Hozon Auto entering bankruptcy.

“Intro Synergy Bhd, the exclusive distributor of Neta vehicles in Malaysia, acknowledges the recent reports concerning our principal, Hozon New Energy Automobile, the parent company of the Neta brand. We understand that Neta HQ is currently undergoing a financial restructuring process and organisational realignment to strengthen its long-term sustainability and growth,” the company wrote in its statement.

Intro Synergy will also be “re-aligning” its operations in Malaysia, and move to a direct-to-consumer sales model instead of the traditional dealership network, it said.

Neta restructuring operations in Malaysia – aftersales to continue, direct sales to replace dealer network

The distributor assures its customers that its service centres across Malaysia will continue to operate as usual, and aftersales service continues to be its utmost priority, and that Neta customers will continue to receive full support and care during this transition, the company added.

The company adds that all warranties will continue to apply, and stated that it has the capability to ensure the sufficient availability of spare parts during the lifecycle of its vehicles. “We are able to undertake to repurchase any of the vehicles in the event spare parts are not available under normal terms and conditions in sales,” it wrote in its statement.

The Chinese carmaker has been struggling, having reportedly dismantled its research and development operations in March this year. In April, Neta reportedly reached a debt-to-equity swap agreement with 134 core suppliers worth over RMB2 billion (RM1.2 billion) in order to sustain production. While rumours surfaced that Toyota was considering a purchase of Neta, this was denied by the Japanese manufacturer.

Looking to sell your car? Sell it with Carro.

10% discount when you renew your car insurance

Compare prices between different insurer providers and use the promo code 'PAULTAN10' when you make your payment to save the most on your car insurance renewal compared to other competing services.

Car Insurance

Mick Chan

Open roads and closed circuits hold great allure for Mick Chan. Driving heaven to him is exercising a playful chassis on twisty paths; prizes ergonomics and involvement over gadgetry. Spent three years at a motoring newspaper and short stint with a magazine prior to joining this website.

 

Comments

  • Sabri on Jun 06, 2025 at 11:18 am

    as good as gone la. bring in crappy stuff, get crappy sales. proton emas killed you for good.

    Like or Dislike: Thumb up 3 Thumb down 0
  • Kea Was on Jun 06, 2025 at 2:50 pm

    The distributor who has a 0 star NCAP safety. Maybe can check with the soon to be ex-investment guy about how AP cronies can ensure EVs cars sold here are safe oh…

    Like or Dislike: Thumb up 1 Thumb down 0
  • Frankc on Jun 06, 2025 at 3:48 pm

    Sign of auto company consolidation coming soon.. neta will be looking for buyer right now while it still have market share to offer buyer. If keep dragging like this, their market share will suffer fast and later nothing to offer.. habis leow

    Like or Dislike: Thumb up 0 Thumb down 0
  • More to come more cina ev shop tutup on Jun 08, 2025 at 10:29 am

    Soon will be xpeng denza jetour and byd. Left the Geely because no choice

    Like or Dislike: Thumb up 7 Thumb down 0
    • ya, we should all go buy honda city with lane watch, superior than all chinese junks

      Like or Dislike: Thumb up 0 Thumb down 0
  • Squid on Jun 09, 2025 at 8:41 am

    Next time please listen when ppl tell you your cars are super ugly. All the tech n gadgets wont help if they’re packaged in utter uglyness.

    Like or Dislike: Thumb up 3 Thumb down 0
 

Add a comment

required

required