Naza Kia recently hosted Kia’s Regional Skill World Cup 2013, the fourth time in a row it has done so. The Regional Skill World Cup is a bi-annual event organised by Kia Motors for its technicians. Participating countries include Malaysia, Singapore, Indonesia, Thailand, the Philippines, Brunei and Vietnam.
Huong Nguyen Xuan from Vietnam won the challenge, beating Mohd Yusri Yahya from Malaysia and Indonesian Nurhidayat. The winner will be heading to the Kia World Skill Cup in Korea in June 2014, where six regional winners will battle to be the champ.
Besides a written test, participants had to troubleshoot and rectify engine, transmission, electrical and chassis problems on an actual vehicle. The contest took place at Kia’s 8,245 sq.ft. Overseas Training Centre (OTC) in Setapak, one of only five such centres in the world – America, Germany, Ukraine and Dubai are the other OTC locations.
“OTC Malaysia has been an invaluable tool as it helps Kia technicians to improve their skills and knowledge. Hence, we are embarking on a global aftersales standard by introducing the Family-Like Care plus (FLC+) Programme as our long-term commitment to customer satisfaction,” said Roshdy Hassan, GM of operations at Naza Kia.
FLC+ is available at all Kia outlets in Malaysia. It includes three compulsory services – free multi-point inspection, new vehicle handover (service advisor to explain technical aspects of the car to new owners) and free car wash for serviced cars.
What’s in store for 2014? Product wise, Naza Kia will hit the ground running with the launch of the facelifted Optima K5 in January (already shown at IIMS in September and spied at JPJ in November), with the Cerato Koup also on the cards. The 2014 FIFA World Cup will be happening next year in Brazil, and as an official partner of the tournament, Malaysians can expect football-themed activities from Naza Kia.
Kia Optima K5 facelift spied at JPJ