Volkswagen Malaysia announced yesterday that VW Cars Sdn Bhd was no longer an authorised dealer of Volkswagen cars in Malaysia. This is some interesting news as VW Cars is one of the more prominent Volkswagen dealers in Malaysia, with showrooms in PJ and The Curve. A sister company of VW Cars is also the official dealer for Abt in Malaysia. They are part of the Cartrade group who used to be BMW dealers. I wonder what will happen to the bookings for the new Volkswagens (Scirocco, Passat CC, Golf GTI) made through their showrooms as they are sure to have a decent amount in hand. Hopefully if there is any kind of transition etc it will be smooth for customers.
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AI-generated Summary ✨
Comments reflect mixed sentiments about VW Cars no longer being a dealer, with many expressing disappointment over the poor after-sales service and management issues that led to the termination, viewing it as a necessary move to protect VW's reputation. Several commenters shared negative experiences with VW Cars’ sales and service, criticizing their customer care, warranty claims, and business ethics. Some hope for a better transition and believe strong dealerships like Wearnes will step in to improve customer experience. There are discussions about the broader automotive industry, dealership politics, and potential impacts on spare parts supply and brand perception. Overall, the sentiments are largely critical but hopeful for improvements with new dealership arrangements.