Is this repair really needed? Am I paying the right price? Rings a bell? Well, we thought so. The workshop experience can be an inconvenient one, although some petrolheads among us do love to hang out at the workshop for the love of their rides. Mind you, we’re not talking about those bright and shiny official service centres that owners of under warranty cars go to, but more of the ‘under the tree’ Ah Chong variety.

In the interest of car owners, Carama and are conducting a survey to understand customer concerns in the area of car maintenance. We’re seeking to improve the quality of service and repair in Malaysia and ultimately uplift the standard of independent workshops in the country.

So, dear reader, please spend a couple of minutes to complete the mini survey below.