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In light of the worsening flood conditions, Proton has augmented its We-Care Prihatin Banjir programme by providing a 30% discount on parts for owners affected by the floods. Apart from the discount, Proton is also offering to not charge any form of labour costs for repairs.

The programme is set to end on March 15, 2015 and includes a free inspection service, damage valuation and towing assistance from affected locations to selected Proton service centres. Proton has also listed several tips on how to best limit the damage in a flood-affected car, such as:

  • Do not turn on your car engine.
  • Do not use a remote control to open the car door. Instead, do this manually.
  • Make sure to remove the negative terminal of the car battery to stop the flow of
    electricity in the car.
  • All three measures above are intended to minimise damage to equipment, in particular
    to electrical and mechanical components of the vehicle.
  • If these steps are taken, some equipment can still be saved.
  • After turning off the car electricity, remove valuables from the car, lock the door manually
    and get the car towed to an authorised Proton service centre.

For further enquiries and/or towing services, customers can contact the Proton Customer Care hotline at 1800-888-398.