Subaru Malaysia (Motor Image Malaysia) has announced that it now offers a more comprehensive five-year/100,000 km warranty for new Subaru cars sold in the country, applicable to all vehicles registered from April 25, 2019 onwards.
While the company’s previous warranty package is of the same period/mileage, the coverage was limited for certain vehicle systems. In detail, items such as the car’s suspension, electrical, fuel, air-conditioning, airbags and safety restraints, exhaust and steering systems were only covered up to the third year of ownership. Only the engine, along with the drivetrain and transmission were covered up to the full five years.
With the new revised warranty programme, all these systems are now covered for the full period/mileage, which is five years/100,000 km – the company says this provides customers with better peace of mind during ownership.
There are terms and conditions, as you’d expect. Owners must follow the prescribed scheduled service intervals, and servicing must be carried out at authorised Subaru service centres. Additionally, owners who use non-genuine parts or perform technical modifications that are not approved by the company will not be eligible for the programme.
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Calls it a five year warranty but majority of the car is up to 3 years. Why not call it 3+ years warranty? The way they go about is very sneaky and slightly dishonest. Subaru Malaysia, you just dug your grave in this country.
Did you read the article?
“In detail, items such as the car’s suspension, electrical, fuel, air-conditioning, airbags and safety restraints, exhaust and steering systems were only covered up to the third year of ownership. Only the engine, along with the drivetrain and transmission were covered up to the full five years.”
And did you? ROFL!
stupid. baca betul2 la bro. ni previous..now all covered 5 years. bangang
Sorry. I am an idiot
Bro, no need to call people stupid or bangang. Try to be nice, the world will be a better place for it
Please see a doctor. It sounds like you have simple comprehension problems. 1 + 1 = ? Please answer without googling.
Tak faham english, or pretend to understand.. Sounds like a real Trucker to me
felt that not fair to owner who register before 25 april 2019, even also purchase new XV model
only after scandal on paper they do something tsk tsk
Yeah.. Better than doing nothing right… Feeling supreme all the time because regular joes r always regular.
To be fair. Other manufacturers do use this as well. Have you all checked your warranty fine prints. Normally 5 years covers engine and gearbox and electronics.
Aircond, suspension, etc are normally not covered.
Many are updating to cover all parts in the car for 5 years. When the competition is doing that, those who don’t will be left behind. Subaru are just doing this half-heartedly.
Warranty is bullshit
service technician waited until the 3 years warranty period is over only notify that my vehicle control arm and bushings have to be changed and they are no longer in warranty.
I’ve repeated told them during previous services that my vehicle is feeling wobbly and unstable. They just told me my vehicle is fine and alignment has to be done.
Subaru owners please check your service warranty booklet for parts under warranty to avoid similar case like mine.
Thanks for sharing.
How about your rear tyre bearing? Got issue with that or not because mine just got replaced n no warranty
This is a very poorly written article. English fail. But more importantly, there is no such thing as must service with the dealer and get fleeced. You can service at any workshop when with OEM non-Subaru branded parts and still have warranty honoured. Can Paul tan support this legislation or any consumer body, as they do in modern countries?
Sorry Ollie.. we are still in cave. Not modern enough for any workshop.
My xv aircond did not even last 3yrs and shortly after need to change rear tyre bearing n no warranty for that, common issues apparently
Hahaha.. Subaru is junk , only the AWD system rocks – a Subaru WRX 2015 cvt owner
Subaru Malaysia service center technician skills is best of the best, even better than official subaru headquarter in Japan. > Remove wheel steering with airbag without turn off engine and unplug car bettery connector. >>Checking CVT oil level and top up CVT oil without use laptop or other instruments to check existing CVT oil temperature. >>>Tigther critical nut without use torque wrenches.. When question them, they feedback “are you a qualify subaru technician or am I a qualify subaru technician? Please go back to customer waiting room, here is dengerous area, subaru do not insure your safety. Thanks.
U are right.