There’s no doubting the ease of going cashless for parking with a Touch n’ Go (TnG) card, but not when you have to fork out for the convenience, in this case the 10% surcharge on top of the fee for the parking rate, a gripe we wrote about a couple of months ago.
There’s good news on this front, because TnG is set to end the surcharge imposed at parking facilities with dual payment systems, The Star reports.
Speaking in Parliament, deputy domestic trade and consumer affairs minister Chong Chieng Jen said that TnG has begun an initiative to omit the surcharge – which is a contractual obligation between the company and car park operators with dual parking systems – in all its future, or renewal of, contracts with operators.
“For existing contracts, the surcharge rate will end in stages,” he said in reply to a question raised by Datuk Seri Dr Wee Ka Siong on the matter. Chong added that there was no surcharge imposed at car parks that utilise TnG as the sole payment system – it was previously reported that there are over 200 parking locations with TnG payment and no surcharge.
As for the 50 sen surcharge that was imposed for card top-ups, Chong said there were 2,880 top-up locations out of 11,168 nationwide that did not impose the top-up surcharge. He said that consumers could carry out surcharge-free top-ups at Touch n’ Go service counters and outlets such as Watsons, Tesco, Guardian, KK Mart and Caring Pharmacy.
Previously, TnG explained that it did not impose this surcharge, but this was done by operators, with the money collected going into the operation and maintenance of the TnG infrastructure. It said the charges cater for the maintenance cost and system upgrades, which are important aspects in maintaining an efficient and hassle-free parking system to customers.
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No 3 times delay after talking, we hope lah.
Thank u Loke. Thank u Tg Piai !
wow. You all voted for this right? You alls made the right choice! Kudos no surcharge.. thx minister
But taxpaying rakyat will be paying for the hidden charges. Really sick & tired of all these backroom dealings. PH, you are going to lose in Tg Piai badly.
how about also waiving fifty cents surcharge for every reload?
Car and fuel prices, roadtax, parking and toll charges must go UP. use public transportations,
Which is almost non existent in some areas,btw. If you want to encourage people to use public transport, it has to first be efficient and reliable. Which it isn’t. Not to mention that it’s not really an option in most places that are not kl.
If the previous PM had managed to stayed on, you would have gotten your efficiency, reliability & connectivity you wanted. Alas….
Like in 10 years??
Like we’re waiting for someone to abolish the AP system…
Why the rush to abolished the AP system… we just got back our momentum. more support pls.
Finally…. one thing holding me back from using it in Parking is the ridiculous surcharge…. for those 1 – 2 ringgit not much of an issue but for those KL parking with 2- 3 hrs already over RM10 one…. 10% is kinda ridiculous.
Surcharge are for TnG to pay the operators, since the operators has the dual option not to continue using TnG.
So by ‘abolishing’ surcharge doesn’t it mean that TnG are going to pay the operators the surcharge instead? More taxpayer money flowing out?
T n g should be under PLUS do that excess deposit can be used to reduce debt. Right now excess deposit sits there doing nothing.
How can it be under PLUS when both are not owned by the same owner? Can your house come under my control and I charge you rental for use?
When it comes to implementation….it was done lightning fast.
When it comes to cancellation, it would be done in stages, drag until donkey years….
never gona use tng for car park.
Scared leh….That’s why want to waive. Competition is good for the public.
No way I will use TnG. Everyone should boycott as much as they can, no matter what TnG do. Let them go bankrupt. Bloodsucking good for nothing parasites.
Why is a Deputy Minister answering questions pertaining to the operational costs of a private company owned by a public listed bank?
Still a hassle to reload the card
Cons of having a very very very greedy monopoly player in our country, 10% parking charges, 50 sen charge per topup, money burn if card is inactive but still got balance, have to pay charges to deactivate TnG e wallet acc. What else? Always trying to sedut money till we got literally cents left in our pockets. Its time to to leave, TnG.
haha…
stop the 0.50 when topup as well…. the card is now links to tolls and deduct from ewallet… why not make it to others??
How about top up TNG card through ewallet? Why not make more highway participate in TNG pay-direct? Especially plus highway.
Do some easy and workable matter first.
#MansuhTouchnGo