Tesla guilty of throttling owners’ charging speeds in Norway – may have to pay US$160 million in damages

Tesla guilty of throttling owners’ charging speeds in Norway – may have to pay US$160 million in damages

Tesla was found guilty of throttling the charging speeds of Model S and Model X owners in Norway, and was subsequently ordered by a Norwegian court to pay thousands of owners a sum of US$16,000, each. Tesla has yet to appeal, but an Electrek report stated that the US automaker could face more serious fines in other countries where similar legal efforts are underway.

The issue stems from a software update – specifically versions 2019.16.1 and .2 – for both the cars in 2019, which caused owners to lose anywhere from 19 km to 48 km of range. This seemed to only affected models equipped with the 85 kWh battery packs, of which were discontinued in 2016.

That’s the first problem. The update also apparently caused the DC fast-charging rate to be reduced, with affected owners reporting much longer charging periods. Plaintiffs of a class action lawsuit filed against the automaker claimed that Tesla “fraudulently manipulated its software with the intent to avoid …legal obligations to customers to fix, repair, or replace the batteries” of the cars.

Tesla’s official response to throttling charge speeds has to do with its attempt to protect the battery from overcharging/overheating and improve longevity, and claimed that the range loss only affects a small percentage of owners.

If the court rules in favour of the plaintiffs, Tesla could be forced to pay as much as US$160 million to approximately 10,000 affected Norwegian owners. Tesla has several more weeks to file an appeal, so watch this space for more updates.

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Matthew H Tong

An ardent believer that fun cars need not be fast and fast cars may not always be fun. Matt advocates the purity and simplicity of manually swapping cogs while coping in silence of its impending doom. Matt's not hot. Never hot.

 

Comments

  • Dr Strange on May 25, 2021 at 3:32 pm

    Those who bought into Tesla bogus claims are the same type of fools that would believe bogus vaccine promises.

    Like or Dislike: Thumb up 19 Thumb down 0
    • Spin Too Much on May 26, 2021 at 3:36 pm

      What Tesla bogus claims?

      Like or Dislike: Thumb up 0 Thumb down 0
      • Frozen on May 27, 2021 at 4:33 pm

        Read the article. Tesla purposely throttle their advertised charging speeds. That is false advert or some say bogus claims.

        Like or Dislike: Thumb up 1 Thumb down 0
  • So this proves that you should trickle-charge/slow-charge your phone using 1A charger, instead of Supercharge/Fast Charge?

    Like or Dislike: Thumb up 1 Thumb down 0
    • Akira on May 26, 2021 at 1:20 pm

      Not trickle charge but standard 1-2A charger are better than those superfast charger for battery life.

      Like or Dislike: Thumb up 2 Thumb down 0
  • Tesla could have forewarned the customers of the purpose of slowed-down charging. Started out with lofty purpose but has it now fallen into the darkside of corporate hubris-fueled greed? Musk is no better. Was only a driven genius but lately wrong-footing on various issues.

    Like or Dislike: Thumb up 1 Thumb down 1
 

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