Food delivery riders in Malaysia set to go on a 24-hour strike starting this midnight over unfair compensation

Food delivery riders in Malaysia set to go on a 24-hour strike starting this midnight over unfair compensation

If you plan on using food delivery services tomorrow, expect disruptions because riders are planning to go on a 24-hour nationwide strike beginning this midnight. According to several reports, the purpose of the strike, which is being called the “Food Delivery Blackout,” is to protest against unfair compensation paid to riders.

Speaking to The Star, Abdul Hakim Abdul Rani, the vice-president of Persatuan Penghantar P-Hailing Malaysia, said riders are pressured to complete more deliveries daily to meet their income target.

He explained that riders are paid a flat rate per delivery and earn incentives depending on the time and distance of the order placed. However, he claimed that riders that are not properly compensated for deliveries that may take a longer time to complete.

“The protest is a way of giving these companies some awareness about how riders are feeling in their current situation as they cope with rising cost of living. They feel that they are earning less despite performing more deliveries,” said Abdul Hakim.

Food delivery riders in Malaysia set to go on a 24-hour strike starting this midnight over unfair compensation

Meanwhile, PKR Youth strategy director Bryan Ng Yih Miin told Getaran that the current delivery rate is allegedly lower than before. Additionally, one of the concerns voiced by delivery rider groups is the high number of food delivery riders available, which has significantly increased competition (among riders) and resulted in decreased income.

Another issue raised is social security, or the lack thereof, among food delivery riders. Riders do not have a system for Employees’ Provident Fund (EPF) and Social Security Organisation (SOCSO) contributions as they are considered as contract workers and not employees. As such, any contributions are made at their own will.

It isn’t known how many riders will take part in the impending Food Delivery Blackout, but a check on social media revealed several posts relating to with hashtags such as #naikkanfare, #24jamoff, #24hournoshift and #offsehari, among others.

What are your thoughts on the matter? Are food delivery riders compensated unfairly for amount of time they spend on roads daily? Share your thoughts in the comments below.

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Comments

  • Amran on Aug 04, 2022 at 9:48 pm

    Hidden due to lowcomment rating. Click here to see.

    Poorly-rated. Like or Dislike: Thumb up 49 Thumb down 157
    • What do you expect from them? They truly don’t even care for rakyat well being. Both side also same like kera and monyet worship the banana (money)…

      Like or Dislike: Thumb up 20 Thumb down 10
      • Civic Turbo 2018 on Aug 05, 2022 at 10:54 am

        Is OKAY… not everyone knows to cook
        We can definitely BUY own food
        The world is normalised again
        Honestly I personally don’t support
        P-hailing endangering their lifes and others

        Like or Dislike: Thumb up 7 Thumb down 0
    • Jeremy on Aug 05, 2022 at 12:31 am

      Stupid remarks.Food delivery has nothing to do with garmen.It depends whether u Grab is paying fair wages to riders or not

      Like or Dislike: Thumb up 32 Thumb down 9
      • why they are not involved?

        if they know what is market control all the prices. there will not such thing about unfair.

        take a look about this. dulu petrol naik gila gila everything naik and govt allow it, but today petrol are lower then before. where the drop prices?

        and then now inflatation is there and they up again! so stop being uneducated jeremy…

        that is why Dr. mahatir. mnalaysia senang di lupa lagi pandai ayat dari mulut dan action x pandai.

        that is why u all here and the same as govt. talk pandai. people suffer lagi nak naik naik utk happy kan business owner. but rakyat suffer hard to control cuz rakyat are more then company owners.

        we are claim to be very advance country. so act like advance.

        goes by system , goes by market, goes by facts.

        not bodoh bodoh ikut trend mcm tiktok.

        Like or Dislike: Thumb up 1 Thumb down 7
        • Copy Paste on Aug 05, 2022 at 3:26 pm

          Copy paste: “I dont know why both you Amran and Lol think like that but tbh it sound unwise.

          oh no , my 1st salary got deducted by the company I worked due to unpaid leave I take last month. damn gomen . < macam kurang cerdik kan alasan ?"

          Like or Dislike: Thumb up 0 Thumb down 0
      • Skeptical on Aug 05, 2022 at 9:42 am

        not surprised, this type of breed will re-surface to fire-stone rakyat in pre-election time. We just don’t fall on the same lobang twice! but now seem lobang everywhere. sigh!

        Like or Dislike: Thumb up 1 Thumb down 1
      • Sick & Tired on Aug 05, 2022 at 3:24 pm

        Amran is actually a stupid guy like his best friend Kunta and his dupes.

        Like or Dislike: Thumb up 1 Thumb down 2
    • Haters gonna hate on Aug 05, 2022 at 8:11 am

      You are just purely stupid, everything happens in Malaysia related to Government? Come on, if you fail in life, don’t complain others

      Like or Dislike: Thumb up 4 Thumb down 2
    • I dont know why both you Amran and Lol think like that but tbh it sound unwise.

      oh no , my 1st salary got deducted by the company I worked due to unpaid leave I take last month. damn gomen . < macam kurang cerdik kan alasan ?

      Like or Dislike: Thumb up 4 Thumb down 2
  • I support them. Day and night, hot and rain, they deliver the things that are marked-up 30% higher – guess who keep the profit. Greedy corporation must be punished for enslaving the riders. No EPF. No Socso. No insurance. No medical benefits. Learn from Amazon how they improve the welfare.

    Like or Dislike: Thumb up 32 Thumb down 1
    • Civic Turbo 2018 on Aug 05, 2022 at 10:57 am

      Resign and find another job lo
      This what ppl do when unhappy
      Not throwing tantrums like baby

      Like or Dislike: Thumb up 9 Thumb down 7
      • I urge ehailing riders to form a UNION as Amazon delivery associates do. When Union bargains for their members betterment, management will listen. Strike is common in Europe because shareholders/management refuse to accept better terms but after the strike destroying their reputation and profit, they will bargain to an acceptable terms. Win win for them.

        Like or Dislike: Thumb up 3 Thumb down 3
    • Kotembad on Aug 05, 2022 at 12:05 pm

      Grab barely makes any money off food delivery orders. Of the additional 30%, 25% (plus delivery fee) goes to riders and the other 5% goes to Grab.

      Grab is surviving on grant/investor money and they are barely making any profit.

      Like or Dislike: Thumb up 2 Thumb down 7
      • God please help this guy on Aug 05, 2022 at 4:20 pm

        Don’t be dumb.

        Grab is making 30% out of the sales invoice of the restaurant (without delivery fee), on top of it, they charge riders for platform fee, if delivery fee is RM5, Grab might took RM1.50 or so.

        Don’t simply comment if you don’t know how Grab charge those merchant. If Grab only charge 5%, die lo die lo, their staffs can die liao

        Like or Dislike: Thumb up 6 Thumb down 1
      • Right? on Aug 06, 2022 at 9:19 pm

        Kotembad penjilat tegar.

        Like or Dislike: Thumb up 0 Thumb down 0
  • Right? on Aug 04, 2022 at 10:29 pm

    Next time don’t flex your income in social media to get FYP.

    Baru dpt collection 7-8k da nk menunjuk. Pdhal keje mcm lembu. Perangai biforti.

    Serve you right when the G and FP cut your incentive.

    Like or Dislike: Thumb up 23 Thumb down 12
    • “kerja mcm lembu” – such a disrespect to other human beings. You may be jealous because those riders can earn more than you do but they take high risk (accident).

      Like or Dislike: Thumb up 1 Thumb down 1
      • Up to you... on Aug 06, 2022 at 6:06 am

        Keje mcm lembu a k.a f’ing hard mksudnya keje kaw2. X fhm ke?

        You can see on their medsoc many flex with their income. For what? Surely many will mata merah. Sigh…

        Like or Dislike: Thumb up 1 Thumb down 0
      • T20 are just plain idiot. It’s not about jealousy here. Sigh

        Like or Dislike: Thumb up 0 Thumb down 0
  • ROTI CANAI on Aug 04, 2022 at 10:52 pm

    tbh, many employees in the market wish they could do the same, but are afraid of losing their jobs or being outcasted

    Like or Dislike: Thumb up 10 Thumb down 0
  • last time food panda, now grab food. Outsiders hard to judge who is wrong who is right. Sometimes, give and take. Longer distance, you lost a bit but you earn back with several deliveries is the same areas. This type of platform give riders a lot of freedom. No need to go to work on time, being controlled by company rules can rest anytime they want, etc.

    Like or Dislike: Thumb up 8 Thumb down 7
  • Anyeik moon on Aug 04, 2022 at 11:58 pm

    As a user, I’m disappointed with the rider to act this way because it could disrupt my FOOD. but as a human, i think the management & all the directors of these companies should looks this in a serious way. the management’s salaries are probably increasing/remaining with basic salary but not the riders who earned based on their trip. They faces the hazard on during on the job, while the management’s people are in the aircond with their non-stop meeting.

    Humanity is losing in this day’s business plan. Hence, as user I (or we) should be the one who take the initiative to be kind & pay some extras to the riders.

    Everyone is struggling.

    Like or Dislike: Thumb up 9 Thumb down 2
    • Hamidikor on Aug 06, 2022 at 6:56 am

      Ask not what your country can do for you—ask what you can do for your country…

      Like or Dislike: Thumb up 0 Thumb down 0
  • Of course if there is a higher number of riders on the road that the delivery rate will be lower due to a lower amount of potential customers. If everyone does the same thing, of course it won’t be as profitable as when there were only very few doing so. Like it or not big corporates always win.

    Like or Dislike: Thumb up 10 Thumb down 1
    • Right? on Aug 08, 2022 at 2:32 pm

      Spe suruh flex lg. Kan rmai semut hurung nk folo. Lain kali cerdik sedikit, bodo tu simpan sikit utk hari tua.

      Like or Dislike: Thumb up 0 Thumb down 0
  • Rider dah buat owner2 ni kaya tapi tindas balik rider ni.

    Like or Dislike: Thumb up 11 Thumb down 1
    • Right? on Aug 05, 2022 at 3:21 pm

      Spe suruh menunjuk collection ribu-riban di media sosial? X ke owner2 tu mata merah mat. Hahaha…

      Like or Dislike: Thumb up 1 Thumb down 0
  • newme on Aug 05, 2022 at 8:51 am

    You have choice. No one owe you a living.

    Like or Dislike: Thumb up 5 Thumb down 0
  • The delivery guys are unsung heroes. They are paid peanut compare to the time, heat and traffic they have to endure to deliver foods. In the end the big companies makes profit but the delivery guys earn very little. Most of them are graduates that did not have work due to the current situation. What can we do, GRAB and others, these capitalists will press everyone to gain more profits. Hopefully these method of blackout will open the eyes of GRAB and others … way to go bro… use your right….

    Like or Dislike: Thumb up 4 Thumb down 5
  • kalai on Aug 05, 2022 at 10:33 am

    yg sudah kaya mahu makin kaya

    Like or Dislike: Thumb up 3 Thumb down 0
    • Padan la tu on Aug 05, 2022 at 3:24 pm

      Da rider pun acah2 kaya menunjuk collection riban2. Mata merah la beb.

      Like or Dislike: Thumb up 0 Thumb down 0
  • Gary Tan on Aug 05, 2022 at 10:47 am

    The Persatuan should also educate all riders to obey the road laws such as obey the traffic lights, don’t ride “lawan arus” and ride at safe speed.

    Like or Dislike: Thumb up 4 Thumb down 0
    • Don't tokok. You try first la. on Aug 05, 2022 at 3:26 pm

      Obey, not lawan arus, safe speed will reduce the rider income (will late, deduction etc…)

      Like or Dislike: Thumb up 0 Thumb down 0
  • Ben Yap on Aug 05, 2022 at 10:48 am

    find another job if not happy. no one force them to be delivery riders.

    Like or Dislike: Thumb up 6 Thumb down 2
  • Yalah on Aug 05, 2022 at 2:46 pm

    I see conflicting statement that “they are making more delivery trips but earning less”, vs “there are more riders on the road and has more competition”.

    There are other jobs available if this does not suit you. Agriculture, manufacturing, construction, all waiting for human resource, but people choose rather to be dispatch and rider and complain.
    In my opinion, doing an Agriculture or construction work, although it maybe tough at first, it has a better future as you can acquire more knowledge in the field and work your way up the ecosystem. There is really not much career progression as a rider. is meant for short term or temps.

    Like or Dislike: Thumb up 5 Thumb down 0
    • exactly. When I dislike a company, I left. I will not force company to pay me higher. This is free market. If you think the pay is not fair, just quit!

      Like or Dislike: Thumb up 1 Thumb down 0
      • Alasan? on Aug 08, 2022 at 2:41 pm

        Yup. Agreed.

        But this one, kind of special (biforti), they like commotion a lot, merengek here and there like no tomorrow.

        Even among them also wanna tunjuk kuat, kwsn abg long, abangang, acik dia. Just take care of your own family (because biforti mostly anak ramai, no family planning, alasan rezki Allah, cliche) but to no surprise, like to acah2 mafia. So childish.

        See? Glorified biforti. There is no unity among them. See it to believe.

        Like or Dislike: Thumb up 1 Thumb down 0
 

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