PLUS announced on its social media channels today that it is experiencing issues with the RFID payment system at various toll plazas on the PLUS highway.
Works to fix the issue are already underway but if you have yet to enter a PLUS highway using the RFID payment method it might be a good idea to use a backup Touch n Go/SmartTAG instead so you don’t get stuck when trying to exit the highway.
If you have already entered the highway using RFID, you must exit using RFID to avoid getting a penalty charge. PLUS says it has stationed personnel at affected RFID lanes to help motorists out.
A quick check on social media reveals highway users experiencing issues as early as before 7pm at various toll plazas such as Juru, Labu, Duta and Sungai Buloh.
GANGGUAN PERKHIDMATAN RFID DI BEBERAPA PLAZA TOL
PLUS Malaysia Berhad (PLUS) ingin memaklumkan bahawa berlaku gangguan perkhidmatan RFID di beberapa buah plaza tol di Lebuhraya Utara-Selatan pada ketika ini dan kerja-kerja membaik-pulih sedang giat dijalankan.
(1/3) pic.twitter.com/mubhh1LwF6
— PLUS Malaysia Berhad (@plus2u) December 15, 2022
RFID down @ Juru toll. Standstill traffic for hours. No action from PLUS staffs to divert vehicles to other alternative lanes.. pic.twitter.com/oM99ZhejxY
— Muniandy Ponnusamy (@ND2817) December 15, 2022
@anthonyloke can please ask plus to add more rfid lane on the exit from toll sungai buluh. Stuck here for 45 minutes … ???????????? pic.twitter.com/9Og8p7BjdG
— Andy (@slack3rz_Inc) December 15, 2022
Wei @plustrafik dah lebih 20 minit ni… lorong RFID arah utara ni memang x function ke mcm mn?! https://t.co/5S7NkvDN4x
— Teh Tarik Halia Kurang Manis (izzywafi) (@IzzyWafi) December 15, 2022
YBM @anthonyloke, MOT and MP of Seremban. Plus exit Seremban Labu lane RFID x beroperasi. Dah lah yg masuk hway RFID kena keluar lane RFID jgk ni. Tolong
— You Know Who (@feeqham) December 15, 2022
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If any problem arise, should be free tol for that time being. Why must charge tol when error is at their fault? Can user claim for their time lost?
Nobody wants to lose even if it’s their own fault
cause its money to the cronies, you pay for jam before toll and enjoy jam after toll
Don’t use highways then, simple. Less congestion for us users. Thank you for keeping off the highways. Again, please stop using the highways.
Reprogram to not allow late lane changers to go thru, only 1 day inconvenience I can dig that.
https://paultan.org/2022/12/14/volvo-switches-lanes-abruptly-near-toll-booth-nearly-causes-collision-get-into-your-chosen-lane-earlier/
Has the problem solved. I am traveling tomorrow
Wait until next Government
It’s not about now or next government. Out of topic. This is talking about on RFID issues
Please don’t complain la. This is BN’s project. Since they and us are now brothers, we need to accept it.
Long live Pakatan.
If you complain so much, go vote Perikatan la.
Later, if PN, will complaining too much. Enough is enough for PN.
Use RFID need backup method.
Use TnG don’t need backup method.
You decide.
This was reported interruption. What about those not reported!! I’m daily user between N9 and Selangor. Can conclude Rfid performance is much much worse than a smart tag. And no sign of improvement over months of usage. Even if Rfid functioning normal, the first pass successful rate is bad, especially in contrast to the authority keep saying Rfid will be the future. Think again.
It should be free if myrid having problems to open the gate. Just open the gate and let the cars pass. Why should the users be punished as it is not their fault
kih kih kih… sian. 50 year old tech and still can’t get it right
Any update on why RFID cost RM35? No update till now.
This is what happen if the project is study half-baked. Reliability unknown and no back-up. SmarTAG better, still got backup from normal Touch’N’Go. Not to mention Reverse- Forward useless activity in RFID. Review back the RFID system… don’t use Rakyat as guinue pig…at least ada backup utk bagi free la !!!
Mot Anthony Loke please make sure Plus and Touch and go be more responsible and considerate to the tax payers. They must be held accountable and punished for any inconveniences to the TAX PAYERS