Raising customer service a notch, Modenas Malaysia is implementing a two-year, unlimited mileage warranty for all new Kawasaki motorcycle models and Modenas rebranded motorcycles from July 2023. This replaces the previous two-year or 20,000 km warranty offered previously.
The warranty begins from the date of sale by an authorised Kawasaki Malaysia dealer with the warranty transferable during subsequent sale up to the limit of expiry. All Kawasaki and Modenas rebranded motorcycle should be service at Modenas authorised service centers to avoid voiding the warranty.
The warranty also includes a 24/7 roadside assist service programme. “By eliminating the distance restrictions from the existing warranty, our users will be able to enjoy their motorcycle more freely and most importantly with a peace of mind. The programme is also a show of confidence from MODENAS to all its users out there on the quality of each of its products,” said Roslan Raskan, Chief Executive Officer of Modenas.
Fuh… berani betul… but good move Modenas/Kawasaki. the only 2 years unlimited mileage warranty in Malaysia is KTM if I’m not mistaken.
when is the zx25r coming to malaysia?
When come modenas versus 250
I bought a 2022 Modenas Dominar 400. It is the most unreliable machine ever. Full new fuel system, injectors, pumps by 10k km. Now ECU and wiring harness issues at 17k km. Bike is not even out of warranty and look at this. Parts you have to wait 2/3 months. TERRIBLE AFTER SALES SERVICE.
Ex-kawasaki owner here. The thing they need to improve is sparepart availability
Since i only do daily commute i haven’t even reached 15k after 3 years. Lol
Bila Modenas nak bawak masok Kymco AK550 Premium??